“To James Allen, I made a payment for a new hose and reel. Unfortunately I didn’t receive the item and I messaged you to let you know about this. I was then refunded less £5.95. I assume this is the delivery cost. Unfortunately I did not receive the item but you have stated that you attempted twice to deliver. I and at least one member of our family have been in constantly and we have never had a delivery card to state you’ve been. I would like the delivery cost back as well please. Also I would still like to purchase the hose and reel. Can you please advise. Regards John.”
Dear John,
At Wigley DIY, customer satisfaction is our top priority, and we are constantly working to provide exceptional service and high-quality products.
I have messaged you privately with the email provided to resolve this issue.
Warm regards,
Kevin
“Really good price for a quality product. Ordering was easy and delivery was a lot faster and earlier than I expected. Five stars all round. Highly recommended.👍”
“I have used Wigley DIY a few times for my wood turning provisions. I have always found their service to be excellent, their pricing competitive and the overall shopping experience to be a positive one. A great company to do business with.”
“I chose Wigley DIY for my purchase because I was impressed by the comprehensive range of products I wanted and their very reasonable price.
My ordering online was straightforward, as the site is clear, not cluttered or misleading.
The order was confirmed promptly and delivery was efficient. The packaging was appropriate, not excessive and very professional.”
