“Excellent service and first class product, I was especially impressed with the company as they monitored the tracking of the delivery and told me before I realised there was a problem caused by the couriers and my item would be delivered 24 hours later. Still a very good delivery service in these days even when late. Will be more than happy to use Wigley again.”
“Very good service! Despite receiving an email apologising that an item was out of stock, with a full and detailed explanation as to the reasons and the alternative options, the order arrived in good time.”
“Excellent prices for the items purchased, berry pink spray and grate polish. Also the only place that I could find one of the items. Will definitely go on their website again.”
“Purchased Tableau Red Tile Polish. Great customer service - particularly in lockdown! Speedy delivery of item (bought on behalf of a vulnerable neighbour), and securely packaged. Recommend.”
“Used many times and will continue to, quick dispatch for online orders, good prices and always willing to help. Always a better service than some bigger suppliers.”
“I'd say that Wigley DIY is a very good firm. I ordered some spray paint from them and on realizing they did not have enough in stock to complete my order they called me immediately to let me know and should I wish to cancel or send what they had. It arrived the very next day! Chap on the call was very friendly too.”
Hi Wendy,
Sorry you were so disappointed with the paint you ordered. I wish you had given us the opportunity to correct this before posting your review as this is the first we have heard of the problem.
I believe you collected the item in our store so if you had let us know that you were not happy we would have tried to rectify the problem at the time. I can assure you that the product was not old stock, sometimes they arrive that way from our supplier but as the paint is still OK inside we tend not to worry too much.
I believe the web team have been in touch and you also mentioned that the paint had separated a little as well. This does tend to happen more easily with this style of paint. It is usually rectified with a good stir, or we can give it a shake in our mixer for you?
Kind Regards
James Allen
Director
“As a long standing local customer,Shielding at home, it was a superb order and same day delivery service that was really appreciated.
Thank you so much. Will definitely be using this type of service in the future.”
“Order the Plumbers Mate putty and received the package 2 days later...great service
Product is perfect for many little jobs that involve sealing difficult joints on vehicles or holdIng materials in position...”
