“I recently ordered a pair of work trousers which turned out to be out of stock. I was informed quickly and the money never left my account. An unsuccessful transaction on this occasion but dealt with in a polite and professional manner.”
“Dear Mr Allen. May I congratulate you and your on-line team for a most excellent service.
It was professional, efficient and extremely quick. It was the first time I have used your company but I assure you it will not be the last. Your efforts on my behalf were much appreciated. TY.”