“We were impressed with the kindness and efficiency of Rob in his response to a problem with one of the Bokashi bins when it arrived.Communication was very good , and I'm happy to keep using this great local service.”
“Absolutely brilliant customer service- thank you Rob. The little wrigglers are doing great in their new home- my son tried to name them all but they wouldn’t stay still long enough!
Really looking forward to worm tea and compost. Thanks again fabulous service :-)”
“I’m not sure what I really expected ordering worms to help aerate my garden (new build house). These aren’t racing worms. They seemed to look very much like normal earthworms, and didn’t come with go faster stripes or superchargers. Nonetheless, they came as ordered and were all alive 48 hours after delivery for introduction to their new habitat. Overall I’m very pleased with the service and product if not a little upset that they didn’t come with sound effects or superpowers.”
“Quickly and efficiently sent. The worms had plenty of room and material to move around in. They looked healthy and lively when I moved them into my wormery.”
“Fat, healthy worms, well packaged.
Excellent communication due to me requesting next day delivery with a bank holiday involved. They ensured the worms were slightly delayed and let me know that the original transit time would have meant the product wasn't as good as it could have been. Very impressed.”
“Service very good, the bran arrived exactly when stated and in good condition. Bokashi bins now set up and waiting to see how the digesting/composting process works out. The cold weather might slow things down a bit as we have placed the bins just ouide our patio doors in a sunny corner. Surprised at just how much kitchen waste builds up each week, so hoping that it can now be put to good use.
PS We find the film clips on the website really helpful. Thank you.”
“I cannot fault the company. Enormously helpful with postal issues (resending the worms when Royal
mail killed them by sealing the package in an airtight bag!) l. The worms when arrived alive are great. However please consider another postal carrier. RM won't leave the package by my door like
Other providers and because I work full time, twice now the worms have either been all dead or some dead when I finally get them”
