Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 761 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality Products at competitive prices with a wide choice of everything for Bathrooms. Served up by Knowledgable Staff with courtesy.”

Helpful Report

Posted 1 year ago

Good morning Elizabeth, Thank you for leaving us this 5 star review! We are glad to hear you have enjoyed the service you have received when shopping with us. Happy new bathroom! Many thanks WDB

Posted 1 year ago

“Good customer service and no quibble product return and replacement”

Helpful Report

Posted 1 year ago

Good morning Brian, Thank you for leaving us this positive review! We really appreciate your feedback. We hope you are enjoying your new bathroom products. Many thanks, Hayley

Posted 1 year ago

“Easy returns policy, we visited the store with a return and managed to order other items and pick them up from their local warehouse nearby, to take home that day Staff were really helpful and friendly would definitely recommend this store.”

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Posted 1 year ago

Good morning Anne, Thank you for leaving us this amazing 5 star review! We are glad to hear shopping with us has been easy and you were able to get your goods exchanged. This review is highly appreciated. Many thanks WDB

Posted 1 year ago

“The woman we talked to in-store didn't have any idea about toilets and was unpleasant. After everything got delivered we noticed shower head was weird noises. We got told they are all like that. Feels cheap plastic and it's making rattling noises when moved. Now, we also ordered a unit with a basin. It came with wrong bottle trap. Wrong size that doesn't actually fit into the unit. Also the way the unit is made is shocking. Really bad quality product.”

Helpful Report

Posted 1 year ago

Good morning Jacek, We are sorry to hear you have been unhappy with the serviced you have receive when shopping with us. Your feedback will be used for further training in our showrooms. Many thanks WDB

Posted 1 year ago

“The young lad who set up my order has only worked at wholesale domestic for a month but was first class efficiently and friendly manner it was my first visit to store and I would highly recommend it based on my own experience”

Helpful Report

Posted 1 year ago

Good morning Thank you for leaving our Hillington Showroom this great review! We really appreciate these comments. This will be passed over to Ryan so he can see your kind words. Many thanks, WDB

Posted 1 year ago

“Staff where fantastic they took their time with us to answer all our questions and help us around the store to find all of the items we were after. Thank you.”

Helpful Report

Posted 1 year ago

Good morning Alex, Thank you for leaving our Hillington showroom this amazing review! We really appreciate your feedback and hoped you are enjoying your new bathroom products. Many thanks WDB

Posted 1 year ago

“Always recommend to my customers when looking for bathroom stuff”

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Posted 1 year ago

Good morning Alexander. Wow! We are so happy to hear you recommend us to your customers! We really appreciative this and thank you for this lovely 5 star review! Many thanks WDB

Posted 1 year ago

“Great experience lots of advice from Alice in store at Hillington store. 5 stars !”

Helpful Report

Posted 1 year ago

Good morning, Thank you so much for giving Alice this 5 star review! We are super grateful for your feedback. Your kind words will be passed onto Alice. We hope you are enjoying your new bathroom products. Many thanks WDB

Posted 1 year ago

“Great sales team and fantastic customer service support couldn’t fault them”

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Posted 1 year ago

Good morning James, Thank you for leaving our sales and customer service this amazing review! We are so happy to hear you have enjoyed the service you have received when shopping with us. We appreciate your feedback! Many thanks, WDB

Posted 1 year ago

“Never a problem with Wholesale Domestic very helpful in every way.Don’t understand why anyone would buy from retailers on line showing just a photograph,everything you need is on show in the Glasgow showroom.a must visit . Thanks Wholesale Domestic”

Helpful Report

Posted 1 year ago

Good morning Jennifer. Thank you for taking the time to leave our Hillington showroom this amazing review. We really appreciate your feedback. Your kind words will be passed to the branch so they can read your comments. We hope you are enjoying your new bathroom products. Many thanks, WDB

Posted 1 year ago

“Very good service and product, when I had a problem with a damaged shower edge it was sent out by special delivery.”

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Posted 1 year ago

Good morning Denise, Thank you for leaving is this amazing review! We are glad to hear we were able to arrange a replacement for you quickly. We hope you are enjoying your new bathroom products! Many thanks, Hayley

Posted 1 year ago

“Had visited the store in Hillington Estate on the 22nd July; having waited approximately 15 minutes to speak to a store assistant (who initially ignored me and began speaking to a male customer who had "called her over," she did apologise.) I had shown her the piece of shower screen sealant required for 4, six foot doors for the shower we had purchased from Wholesale Domestic a few years ago. We proceeded to the depot for collection where we informed you don't supply 6ft sealant and what we had been sold was for the bottom of a shower screen that is flush with the edge of a bath. Despite selling shower doors with the sealant on your products, why don't you sell replacements? It also took 48hours for the money to be paid back into my account. Managed to purchase the sealants on Amazon.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave a review We are sorry that you have not had a good experience with us and that you were provided the wrong item We do not sell replacements for any parts as they come to us all packaged from the supplier. If it was a few years ago the product could possibly have changed how they are manufactured as well. Kind regards, WDB

Posted 1 year ago

“Staff very helpful .”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave a positive review We are so happy that you have found our staff to be very helpful! Kind regards, WDB

Posted 1 year ago

“Excellent service from the sales team through to delivery and aftersales. When we have a problem they resolved with no fuss.”

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Posted 1 year ago

Good morning, Thank you for taking the time to leave a positive review We are so happy that you have had an excellent service from us and that the problems were resolved Kind regards, WDB

Posted 1 year ago

“Customer Service?….dreadful. Won’t waste my time going into detail. Because let’s face it, it’s Customer Service. You’d think they’d know how greet/treat/update customers!…but you’ve got the cash by then. Would definitely NOT recommend them.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave a review I am sorry you have not had a good experience with us. I can see that the situation with the unit, pan and seat has now been sorted for you. If you need any further help then please do not hesitate to get in touch Kind regards, WDB

Posted 1 year ago

“I was really impressed by the Lady who helped me out. Her name was Linda Doran and she was so sympathetic and understanding of my Husbands needs in toiletry ware. She was helpful and showed me the appropriate fixtures & Fittings that was needed (Although my head was in a mess to get a bathroom converted As soon as possible) Thank her so much she is a credit to your company x”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave a positive review We are so happy that Linda was able to help you with everything you needed We will pass this review over to her so she can see your lovely words Kind regards, WDB

Posted 1 year ago

“The whole experience here was exceptional. From staff helping us with our choices to delivery was 1st class. 2nd bathroom from your company and would definitely use again”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave this positive review We are so happy that you had a great experience with us! Kind regards, WDB

Posted 1 year ago

“Found everyone very helpful, staff, manager, boys in the warehouse all first class. Nothing a problem for them.5/5”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a positive review! We are so happy that everyone was able to give you the best service. We will pass this review to all of them so they can see your kind words Kind regards, WDB

Posted 1 year ago

“Just simply a great service with good products.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for leaving us a positive review We are very happy that you have had a great service and are happy with the products Kind regards, WDB

Posted 1 year ago

“Staff very off hand and not helpful.”

Helpful Report

Posted 1 year ago

Good afternoon Katherine, Thank you leaving us a review. We are sorry to hear you have not enjoyed the service you have received. Your feedback will be passed on for further training. Many thanks, WDB

Posted 1 year ago

Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews