Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 761 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have dealt with Wholesale Domestic for quite a while now and have never been disappointed, competitive pricing, good selection of items, and well organised collection system. Well Done, needless to say, I will be back, Thanks to all staff we dealt with on this occasion and previously.”

Helpful Report

Posted 2 years ago

Hi John Thanks so much for getting in touch to let us know about your experience. We really appreciate you taking the time to leave such a kind review. Glad to hear you'll be coming back, look forward to seeing you again!

Posted 2 years ago

“We were very impressed with the customer service’s we were doing 2 bathrooms and appreciated the help with what we actually required. Excellent service and delivery”

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Posted 2 years ago

Hi Danny Thank you so much for getting in touch to let us know about your experience. I am glad we were able to deliver a great service to you! Hope to see you again in the future!

Posted 2 years ago

“Excellent service, easy ordering,prompt delivery will def. use again 5*”

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Posted 2 years ago

Hi Kenny Thanks so much for leaving us a 5-star review, really appreciate you taking the time to let us know about your experience. Have a great day and hope to see you again soon!

Posted 2 years ago

“The staff could not have done more to help, they were very caring and efficient thank you very much John Hughes”

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Posted 2 years ago

“Great price & when ordering we were guaranteed the courier would phone us to arrange delivery, got phone call from day of ordering from WD to say change of plan for delivery, we were happy to pay for guaranteed nominated day, didn’t happen, luckily for us someone was home when we got our delivery as only received text, no phone call, disappointing”

Helpful Report

Posted 2 years ago

Good afternoon I am so sorry to hear about this. I will feedback to our delivery teams so that we can improve on this in future. Thank you so much for taking the time to let us know about your experience, we really appreciate it. We will certainly take everything you have said on board when dealing with our couriers. Kind regards

Posted 2 years ago

“Great choice and very helpful knowledgeable staff thanks _stuart”

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Posted 2 years ago

“Excellent Service from this company”

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Posted 2 years ago

“Absolute cowboys:- Avoid at all costs. Faulty product, took 3 efforts to send a replacement part and even that wasn’t the same as what was originally fitted. Had to fight for compensation constantly calling and was rude to.”

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Posted 2 years ago

“Easy transaction online, great communication and quick delivery time and instructions, will definitely use again Many thanks”

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Posted 2 years ago

“Excellent service- due to transport package arrived damaged but fast, helpful, no fuss replacement”

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Posted 2 years ago

“Service excellent, store well laid out. Only downside was having to drive to another location to collect our goods.”

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Posted 2 years ago

“Very good price,and package and delivery time excellent. Very good product”

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Posted 2 years ago

“Service is absolutely great, and quality of goods are excellent. Would buy again from them.”

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Posted 2 years ago

“Wrong colour delivered, waiting for it to be picked up and corrected. Put back my job an extra week.”

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Posted 2 years ago

“Excellent products & delivery times , just a shame that so many goods get lost or Damaged in transit , but replacements sent out & delivered promptly”

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Posted 2 years ago

“Whilst you try to rectify problems you do not seem able to do so. We ordered 3 wallboards and although you have replaced faulty ovens out of 9 sheets we still only have one perfect sheet! I have emailed customer services but have had no reply. We are having to ‘cobble’ what we can put of the faulty sheets to do the job this Easter as planned.”

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Posted 2 years ago

“Mixed experience. Ordered a vanity unit and toilet. Vanity unit was sold without sink included which meant I had to return and re- order. I paid for delivery as I live in a third floor flat, delivery person left the items at the ground level main door not carrying up the stairs- this was the point of paying for delivery. Staff at warehouse very applogetic and arranged discount for sink not ordered due to poor delivery.”

Helpful Report

Posted 2 years ago

“We have a mixed review on wholesale domestics. Our wall boards came damaged - 3 times so this had an impact on our unfinished bathroom - which is still unfinished due to the length of time it took to receive a non damaged one and the bathroom fitter having other work booked in. The wallboards were being delivered without having any information on delivery dates/times either. We have contacted wholesale domestic to come and pick up the damaged boards as we now have 3 which takes us a lot of space. On the over hand, customer service team sent out new boards each time they were received damaged. So I can not fault them for that.”

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Posted 2 years ago

“Very happy with the service as a trade customer.”

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Posted 2 years ago

“Stuff was well helpful with my order”

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Posted 2 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews