Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 761 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great team at the warehouse, had an issue with a purchase, sorted without any issues. Recommended +++”

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Posted 2 years ago

Thank you so much for getting in touch, we really appreciate your feedback. I am glad we were able to resolve this issue and ensure you had a great experience in buying from us. Hopefully see you again soon!

Posted 2 years ago

“I was served by a very nice man named Paul who was very helpful. He had good experience in what I was looking for. I had visited the store the day before and found some of the female staff were not as pleasant! I was very happy with my purchase though I asked for a half pedestal and it was a full pedestal that was delivered.”

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Posted 2 years ago

Hi Janet Thank you so much for getting in touch to let us know about your experience. I will certainly pass your feedback on to Paul and our showroom team to let them know how it was. Hope to see you again soon!

Posted 2 years ago

“Great service and product fast delivery”

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Posted 2 years ago

Good morning Diane. Many thanks for leaving this review, I am so pleased to hear that we have been able to deliver a great experience on this occasion. We hope to see you again soon

Posted 2 years ago

“I still havenot received my item”

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Posted 2 years ago

Good morning Lorraine. Apologies for the late response, I can see that this has now been received. Many thanks for your feedback, we have made changes to how we manage and respond to collection orders. Next time, we will ensure that your order is acknowledged immediately to ensure there is no confusion. Kind regards

Posted 2 years ago

“I was extremely impressed with wholesale domestic store when my things were delivered every thing was really well packed was very happy with everything”

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Posted 2 years ago

Hi Margaret Thank you so much for getting in touch. We really appreciate your feedback and giving us such a nice review. Take care

Posted 2 years ago

“Really disappointed with the whole experience very helpful on phone but total opposite in store after ending up only buying bathroom accessories from you having to go to a different store to again Que was something I doubt I’ll do again”

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Posted 2 years ago

Hi Aundrie Thanks a lot for your feedback, really appreciate you getting in touch. Apologies that the experience wasn't so good this time. The queuing when going from the store to the collection depot is something that has been mentioned previously so this week we have added a few system upgrades to make things easier in that regard. Hopefully any future orders are dealt with far quicker and easier for you. Kind regards

Posted 2 years ago

“Service was very good”

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Posted 2 years ago

Hi Anita. Many thanks for your feedback, we really appreciate you leaving us this review!

Posted 2 years ago

“Great price and good service.”

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Posted 2 years ago

Hi Sam. Many thanks for getting in touch to let us know. I am delighted to see you have had a great experience. Hope to see you again soon

Posted 2 years ago

“Joke of a company. Ordered item on 14th of Feb (stated 3-5working day for delivery) it arrived just couple days ago My bathroom was done by then as I had to buy the part somewhere else. Not recommended at all”

Helpful Report

Posted 2 years ago

Hi Monika. I am so sorry that we were unable to deliver a fantastic service to you on this occasion. Thank you for your feedback, we will most certainly use reviews of this nature to improve our delivery service

Posted 2 years ago

“Fantastic choice, service and quality. Highly recommend and will be a returning customer.”

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Posted 2 years ago

Hi Kevin I am so pleased to see that we were able to deliver a fantastic service on this occasion. Hope to see you again soon!

Posted 2 years ago

“The worst customer service I had in my life. Sorry but you treat my very bad with all the issues I had with your furniture.”

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Posted 2 years ago

Good morning Jorde. Apologies for the late reply. I am so sorry to see that you have had such a poor experience with us. If you would like to discuss this further please do not hesitate to contact customer services by phone or email and we can look into it in more detail. Kind regards

Posted 2 years ago

“Great company to buy with . 2 sefective items on delivery , they were exchanged quickly”

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Posted 2 years ago

Hi James, thank you so much for getting in touch. We really appreciate your feedback on the experience, I am so glad we were able to resolve this for you. Hopefully see you again soon

Posted 2 years ago

“It's well stocked with lots of variety to suit all budgets. It's well laid out and good to see things on display.”

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Posted 2 years ago

Hi Stephen Thanks so much for letting us know your feedback. Really appreciate you taking the time to let us know how things went. Regards, Wholesale Domestic

Posted 2 years ago

“I went in to buy a p shaped bath panel only to be told that the supplier had changed and the panel I had bought did not fit my bath to which I purchased the whole bathroom suite shower everything from you only to now not be able to get a bath panel to fit my bath as you have changed supplier so what am I supposed to do now”

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Posted 2 years ago

Hi Mark. I am really sorry about this. The company that used to supply those baths went out of business and we were never able to find a supplier that did the exact same measurements. I hope you are able to find something online that matches up. Kind regards

Posted 2 years ago

“Excellent service the staff couldn’t be helpful enough. Also very happy with the product.”

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Posted 2 years ago

Hi William Delighted to hear you were happy with the purchase and service. Hope to see you again soon

Posted 2 years ago

“Huge selection to choose from. Alice Murphy, Assistant deserves a special mention as she advised & help us choose exactly what we needed. The whole process from choosing to delivery was simple & straightforward. We'll done.”

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Posted 2 years ago

Hi Alan. Thank you so much for the kind words. I have passed on your review to Alice, I am sure she will be delighted to hear from you. Hope we see again in the future, all the best

Posted 2 years ago

“Amazing service, helpful staff and great quality products”

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Posted 2 years ago

Hi Susan, thank you so much for letting us know. Really appreciate the feedback and we hope to see you again soon

Posted 2 years ago

“Utterly awful. Wouldn’t recommend to anyone. Made an order, only part of it turned up. Office had no idea where or why. Sent a replacement for the missing bits, original missing bits turned up smashed to pieces. Rang them and told them, was told to email my complaint which I did, other replacement items then turned up, again smashed to pieces. Took me near a week of waiting over 40 minutes on hold each time to get my money back. Do not use. Terrible.”

Helpful Report

Posted 2 years ago

Hi Lewis. I am really sorry about the service you have received. I have looked through your case and I completely understand your frustration. We will certainly be taking this up with our courier partner - to not only lose an order but also damage the replacement is completely unacceptable. Thank you for your feedback, we really appreciate this as it lets us know where we are failing to try to improve. Regards, Wholesale Domestic.

Posted 2 years ago

“Very pleased with the service, will use again.”

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Posted 2 years ago

Hi Terry. Thanks for letting us know, we really appreciate your feedback. See you again soon

Posted 2 years ago

“bought spa was ready quicker than quoted first class job tapes ect exellent value for money will be shopping there again”

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Posted 2 years ago

Hi Ian. So glad to hear everything went well. Really appreciate you getting in touch to let us know. Hopefully see you soon!

Posted 2 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews