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Wholesale Domestic Bathrooms Reviews

4.1 Rating 761 Reviews
74 %
of reviewers recommend Wholesale Domestic Bathrooms
4.1
Based on 761 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Wholesale Domestic Bathrooms Reviews

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous
Anonymous  // 01/01/2019
Beautiful display in showroom.After installed different story. Products are not worth the money after a few weeks both my units warped even though no condestation or water where its warped at.Very dissapointed.Recieved one replacement unit after arguing with company,but two was damaged . Won't shop here again.
Helpful Report
Posted 2 years ago
Good afternoon Robert, Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the products you have received. Unfortunately, water damage is not something that is covered under warranty. We are sorry this was not resolved to your satisfaction. Many thanks, Hayley
Posted 2 years ago
Great service-friendly and efficient. Dealt with a small problem very quickly on the phone. Lovely bathroom suite-good quality for a great price. Looks super in our bathroom
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! We are glad to hear you are enjoying your new bathroom!! Kind regards, WDB
Posted 2 years ago
Great store,been a customer for years.Everyone helpfull, especially Yvonne ans Ian
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! I will make sure you feedback get passed onto Yvonne and Ian. Kind regards, WDB
Posted 2 years ago
Visited the local store. Had a good look at the great selection of mirrors. Received helpful advice. Ordered a mirror with built-in Bluetooth for playing music. Pickup two days later. Couldn't have asked for more.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! We are happy to hear you have had such a great experience with us. Kind regards, WDB
Posted 2 years ago
Simple. I will never go back. Poor service.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have not been happy with the service you have received. If you wish to discuss this further, please email us at customerservices@wholesaledomestic.com Many thanks, WDB
Posted 2 years ago
Efficient,helpful,polite staff care for your needs,prompt service 100%.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
Great staff, plenty stock , streamlined process
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
No issues, perfect transaction
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Posted 2 years ago
Thank you for your review! We appreciate your positive feedback. Kind regards, WDB
Posted 2 years ago
Excellent service very helpful staff
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
Good quality products. Excellent customer service
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Posted 2 years ago
Good afternoon Lorraine, Thank you for your review. I am glad to hear that you had such a positive experience! Kind regards, WDB
Posted 2 years ago
Great service we were taken care of by Icete at the fort kinnaird branch she was very professional and a brilliant help
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave your review! I will pass on your comments to the Edinburgh branch. Kind regards, WDB
Posted 2 years ago
Pathetic after sales service. I bought 2 Alexander James cabinets at £230 each. 1 cabinet had a missing floor stud, rendering it unstable and dangerous. I returned to the warehouse to be told that no small parts were kept and was then advised to go to Screwfix. I complained to customer services and your David Law apologised and contradicted the advice I was given, claiming that spare parts are indeed kept for such eventualities. He offered me a miserly £25 off my next purchase which I said was unacceptable in view of the energy, time and frustration I had endured. I asked for a partial refund on my credit card as I would not be coming back to your showroon. He blatantly refused to accede to this reasonable request. I have already explained this ridiculous scenario in Google review.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the service you have received. If you wish to discuss this further, please email us at custonerservices@wholesaledomestic.com Many thanks, WDB
Posted 2 years ago
Goods were damaged more than once took 6 months to resolve all the issuesz
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have not been happy with the service you have received. If you wish to discuss this further, please email us at cusutomerservices@wholesaledomestic.com Many thanks, WDB
Posted 2 years ago
I have always found it to a great experience shopping with wholesale domestic. I install atleast two bathrooms a month and they are always from wholesale not only are the sales team great and knowledgeable if I have had a damaged or faulty item their customer service staff have always resolved it for me .
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
The member of staff who served us was friendly. However our experience at the warehouse collection was hopeless. We waited the best part of an hour. Went back in to see why we were still waiting to be told our order had been picked 20 minutes ago so she would go chase up. Member of staff eventually came out with our trolley of goods. The road is so full of potholes that 2 smaller items fell off. There was not as much as an apology from the member of staff or a suggestion to check what had fallen was damaged. We checked ourselves and it wasn't but not the point. The whole collection experience was very poor.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave a review We are sorry to hear you have been unhappy with the service you have received while at our collection point. I will make sure this gets passed onto the collections team. Many thanks, WDB
Posted 2 years ago
Staff very helpful products good quality no problems with delivery.
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
I bought My splash back boards from you the first 4 where damaged and we phoned you and you sent another 4 right away I was very impressed that you responded very quickly and that 4 was damaged and once again you acted very quickly and sent another 4 and these where fine I will use you again if I need anything I will recommend your firm it was the courier that damaged the boards so I would like to say thank you for your quick response
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
Very disappointed in the level of customer after care. The bath had a few ridges which the plumber pointed out to us but they weren’t bad and the shower screen sits on top. The hose part of the bath taps had sheared off. The toilet side of the combined vanity unit was chipped. And the shower came with no instructions. I phoned to report all of this and got a very sympathetic hearing from the female on the phone. She told me to return the damaged tap and that compensation could be discussed then. I drove back to Hillington which is a round trip of over 40 miles. The tap was replaced but the woman at the counter said she would have to speak to her manager. This she did in full sight of myself, the manager is still to even acknowledge my presence or speak to me. The assistant returned and told me I would not be gettting anything by way of compensation, not even for fuel for my forced return to your premises. Our plumber had managed to disguise the chips on the unit and had installed it, which at least gave us use of the toilet but the assistant told me we should have returned it within 48 hrs to get a replacement. God only knows what we were meant to do in the intervening period or if you didn’t have a replacement in stock! We had originally chosen a different unit which was meant to be picked up and fitted in April but we’re constantly told it wasn’t in stock but should be in at another given date. It never was and we ended up picking another unit so that we could get the job done. Overall, a very disappointing experience and despite having purchased from you in the past we certainly will not do so again. I will not recommend you to any family or friends and indeed will discourage them from using you given our bad experience with your company.
Helpful Report
Posted 2 years ago
Hi Valerie, Firstly, please accept our apologies for the quality issues and poor service you experienced. Occasionally items can be damaged in transport, and if the packaging is still in good condition then this doesn't become clear until it's in the customer's home. We very much understand how disappointing this must have been, and as you experienced when you gave us a call, we are focussed on putting things right when they go wrong. I'm sorry that we didn't meet your expectations when you returned to swap your faulty item, we shall take onboard your comments and be mindful going forward. Kind regards, WDB
Posted 2 years ago
I recently purchased a full bathroom suite from Wholesale Domestic, Glasgow. WD is an excellent place to shop for all your bathroom needs. The staff is brilliant and always available to help and advice whether its in the showroom or over the phone. The price is reasonable and the products are well made. Hassle-free returns and exchanges if need be. Highly recommended
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Posted 2 years ago
Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB
Posted 2 years ago
Thank you for the excellent customer service provided by Trish at the Hillington store who helped trace my £100 credit note which had been lost when the system changed from old to new. While I wasn't able to use it on the day of purchase unfortunately I will be back in the future. I purchased on the Sunday and Trish asked me to phone her on the Monday so she could try to correct this error and I'm very pleased she did.
Helpful Report
Posted 2 years ago
Good morning Sandra, Thank you for your kind feedback. I am glad Trish was able to assist you and that your credit note was recovered. I will pass your comments over to the customer service team. We hope to see you again soon! Kind regards, WDB
Posted 2 years ago
Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews