Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 761 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gutted to discover the item was damaged but Claire and her team on customer services were great at ordering a replacement which arrived today. Many thanks”

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Posted 2 years ago

Good morning Sheena, Thank you for taking the time to leave your review. I am so sorry to hear that your item arrived damaged. I'm glad Claire and the team were able to get it resolved for you - I hope your bathroom is now completed and looking great! Kind regards, WDB

Posted 2 years ago

“It is what it is. Cheap bathrooms and you get what you pay for.”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback. We pride ourselves on offering quality products at good pricing. We are sorry if you were disappointed by the quality of the product you have ordered. If you have any concerns, please get in touch via customerservices@wholesaledomestic.com Kind regards, WDB

Posted 2 years ago

“Magic place good service cheers”

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Posted 2 years ago

Thank you John! :-) We appreciate you taking the time to leave your review. Kind regards, WDB

Posted 2 years ago

“Quality goods poor dispatch”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave your review. I am sorry to hear that you were disappointed by the dispatch side of your order. Please let us know if you think there are any ways we could improve on this. Kind regards, WDB

Posted 2 years ago

“Staff very friendly and helpful.”

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Posted 2 years ago

Good afternoon, Thank you for your kind feedback! We really appreciate this. Kind regards, WDB

Posted 2 years ago

“Plenty of help choosing our toilet and sink with units. Quick delivery and good communication at all times. Toilet pan had a slight flaw but was replaced and delivered quickly.”

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Posted 2 years ago

Good afternoon Steven, Thank you for taking the time to leave your feedback. I am glad you had such a positive experience with your order. I am sorry to hear that your original toilet had a flaw, but I'm glad we could resolve this for you. I hope your bathroom is now looking great! Kind regards, WDB

Posted 2 years ago

“Staff were very helpful and easy to deal with”

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Posted 2 years ago

Good afternoon Ann, I am glad that you found us to be helpful! Thank you for taking the time to leave us feedback. Kind regards, WDB

Posted 2 years ago

“There is a good range of products at reasonable prices.”

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Posted 2 years ago

Thank you for your kind review! We appreciate you taking the time to leave some feedback. Kind regards, WDB

Posted 2 years ago

“Perfect! Thank you”

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Posted 2 years ago

Thank you for taking the time to leave your review! :-) Kind regards, WDB

Posted 2 years ago

“Very disappointed. Ordered a white toilet. Was away when Oliver fitted it. Came back to find it’s a grey toilet! Won’t shop there again!!!”

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Posted 2 years ago

Good afternoon, Sorry to hear that you were disappointed with your order! I have had a look at your account and can see you ordered our Ideal back-to-wall toilet - we don't sell any grey ceramic toilets so I'm unsure as to how this could've happened. Could I ask that you contact us at customerservices@wholesaledomestic.com for us to investigate this further for you? Kind regards, Rhianna

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your review! Kind regards, WDB

Posted 2 years ago

“Nicely laid out, plenty to choose from friendly staff, questions asked answer's given, no hard sale pressure.”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave your feedback. I am glad to hear that you had a pleasant experience in our showroom. Kind regards, WDB

Posted 2 years ago

“Flawless process Needed a replacement toilet seat and received expert friendly advice as to the correct model required along with easy to follow directions to pick up point. One happy customer”

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Posted 2 years ago

Good afternoon, I am glad to hear we could make your visit to us for a replacement seat as easy as possible! Thank you for taking the time to leave your review. Kind regards, WDB

Posted 2 years ago

“Great service always nothing is never problem and the staff very helpful”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“Paid for items and was firstly not told they where being delivered when I was not expecting it. Arranged for day I was only to find out the delivery was not scheduled despite being assured it would be with me by 2 members of staff. It was scheduled to be delivered on a completely different day and one I was not available. When threatened to cancel order I received it and given store credit. Not great customer service from them or the courier they use.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review We are sorry to hear you have been unhappy with the service you have received. Your feedback will be passed on and used for future training. All our store credit never runs out of date and will stay on your account until used. We are sorry to hear you were not happy with this resoluton. Many thanks, WDB

Posted 2 years ago

“After ordering my units I decided to swap a tall boy for a mirrored cabinet. Measured the space to 1m and single units were either 600/800 so decided to go for 2x500 for fill the gap. After 3 attempts and staff ensuring me they were the 500 units and me and the installer measuring them numerous times I saw they only measured 460. Why I ask is it advertised as a 500 unit when it’s clearly 40mm shy?? Obviously on further in depth reading we noticed the description said it measured 460… my question why call it a 500 unit when it should be called a 460 unit?? All other units measure 3mm difference with their advertised size. I gave up and went to IKEA!! And now have a lovely unit that fits perfectly”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the service you have received. Your feedback will be used for future training to ensure all our staff know the correct measurements of our stock. Many thanks, WDB

Posted 2 years ago

“Everything was 100%. From ordering until delivery. Was kept informed every step of the way. The price was great, the service was great. Would recommend to everyone I know. Great company to deal with.”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“It was good when the warehouse was round the back”

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Posted 2 years ago

Good afternoon Hugh, Thank you for taking the time to leave a review. We really appreciate your feedback. Many thanks WDB

Posted 2 years ago

“As a tradesman I received a great service on the item I needed replaced. Next day delivery. However my client who had ordered a lot of the materials themselves received a bad service on after care and has found it very difficult to deal with issues.”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear your customer was unhappy with the service they received. We appreciate the feedback. Many thanks, Hayley

Posted 2 years ago

“Five star company, used them last year for our upstairs bathroom and was very happy with the products and service, now in the process of a full fit of our downstairs bathroom and en-suite, had a couple of problems with the kit I’d ordered, my mistake not theirs, they were so helpful with finding the proper kit and swapping over of parts, can’t fault their service or products. Would recommend them to anyone.”

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Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews