Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 761 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Metrics

Info

4.1

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a slight problem with one order that was resolved without fuss immediately. Customer service was excellent. Products excellent. Delivery excellent.”

Helpful Report

Posted 1 year ago

Good morning Anthony, Thank you for this fabulous review! We are super grateful for this 5 star review. We are pleased to hear we were able to resolve your problem with your order with ease. We hope you are enjoying your new bathroom products. Many thanks WDB

Posted 1 year ago

“Very Helpful company. I called to ask about delivery times and they helped out by getting the order out same day. Refreshing to get a polite helpful person who was willing to go the extra bit for a customer. Items delivered on time as promised.”

Helpful Report

Posted 1 year ago

Good morning Sean, Thank you for leaving us this 5 star review! We really appreciate your feedback and we are glad to hear you have enjoyed the service you have received. Happy new bathroom! Many thanks, WDB

Posted 1 year ago

“The products are very good, what let's them down is the delivery, I was left to take in the bathroom all by myself, the delivery driver refusing to help and was quite rude. I did ring up the company but they didn't want to know. Sadly as a result I won't be using this company again.”

Helpful Report

Posted 1 year ago

Good morning Linsey, Thank you for leaving us this honest review. With our deliveries, our courier service is a kerbside drop which is explained on our website. We are sorry to hear that you were unhappy with the service you have received. Many thanks, WDB

Posted 1 year ago

“Great staff, very helpful, waiting times not too bad, great direction to collecting place, good prices, love my new units”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a positive review. We are glad to hear you have enjoyed the service and products you have received. Kind regards, WDB

Posted 1 year ago

“My customer will be so pleased that the matt black shower screen channel has now been delivered. This will complete the transformation of their restyled shower room. This renovation has taken weeks of planning and this matt black aluminium profile will be the icing on the cake.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a positive review. We are glad to hear you have enjoyed the service and products you have received. Kind regards, WDB

Posted 1 year ago

“Very pleased with shower seat very neat and unobtrusive”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a positive review. We are glad to hear you have enjoyed the service and products you have received. Kind regards, WDB

Posted 1 year ago

“Where do I start? Sales boy was obviously inexperienced and lackadaisical. Only when I went over to other side to pick up products did I realise whole bathroom vanity sink unit had been ordered rather than just sink. Lovely girl at other side sorted it out. However on having new sink and tap put in by plumber, did I realise that wrong tap has been given to me and now looks weird. I'm very annoyed. I pointed out tap I wanted in showroom. Sorry,but the salesman was obviously not competent. Raging, shame now sink tap that does not match bath taps. I know its minor annoyance in grand scheme of things but ffs,your showroom salespeople have to get it right. Well p*ssed off. Advice to all,check inside boxes before you leave depot”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a review. I am sorry that you haven't had the best experience with us. We will pass on this feedback to the sales team. Kind regards, WDB

Posted 1 year ago

“First vanity unit came damaged I would have had to wait for a week for replacement as we had no oth er way to wash I went through to Hillingdon to pick it up myself on unpacking it too was damaged at the back as this was not going to be seen we went ahead and fitted it if I am looking for anything again it won’t be with wholesale domestic”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We are sorry to hear you have had some issues with receiving damaged items. With delivery's and collections there is always a risk on damage occurring. If you have any outstanding issues please do not hesitate to contact us Many thanks, WDB

Posted 1 year ago

“Amazing service and great price. Would highly recommend”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a positive review. We are glad to hear you have enjoyed the service and products you have received. Many thanks, WDB

Posted 1 year ago

“Excellent layout where you’re able to visualise what the goods would look like in your own home.Great variety and range of everything you need and helpful staff.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a positive review. We are glad to hear you have enjoyed your experience in one of our showrooms. Many thanks, WDB

Posted 1 year ago

“The staff are very helpful and friendly. This is the main part of the business.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time leave us a positive review. We really appreciate your feedback Many thanks, wdb

Posted 1 year ago

“Found exactly the bath panel I was looking for on this website. Easy ordering and it arrived in mega quick time. No damage...which is always nice...and simple to fit.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a positive review. We are glad to hear you are happy with the quality of the service and bath panel. Many thanks, WDB

Posted 1 year ago

“Great product and excellent service Well done.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us such a positive review. We really apricate your feedback. Many thanks, Hayley

Posted 1 year ago

“Received a very good service, especially when one item was defective and refund was arranged. However, disappointed that a satisfactory replacement was not available.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We really apricate your feedback. We are sorry to hear we did not have a suitable alternative for you. Many thanks, Hayley

Posted 1 year ago

“Knowledgeable staff who understood requirements and guided us to available products.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave is a positive review. We really appreciate this feedback. Many thanks, WDB

Posted 1 year ago

“Very happy with product and service”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave is a positive review. We really appreciate this feedback. We are glad to hear you have been happy with the service you have received. Many thanks, WDB

Posted 1 year ago

“Purchasing my new bathroom fittings was made easy by the helpful staff. All my orders went smoothly and I now have a beautiful new bathroom in my new home!”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave is a positive review. We really appreciate this feedback. Many thanks, WDB

Posted 1 year ago

“Missing parts that couldn't be collected due to staff shortage at warehouse. Wrong toilet base delivered. When exchanged was given a toilet base that had been opened and was a second that had damage. Items should have been delivered but were mistakenly marked for collection, triton shower that when fitted ( properly ) only produced cold running water. Item not fir for purpose yet no exchange was allowed until triton called to fix shower?????? Second shower!”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a review. We are sorry to hear you have had some issues with your order. We usually advise customers to go directly to Triton as they have a really good service where they can provide engineers to visit and repair. If you are still having issues with your shower, please contact us . Many thanks, Hayley

Posted 1 year ago

“Half of the goods delivered were smashed to bits, really need to look at your courier service contractors. Thankfully Wholesale replaced the damaged goods without charge, although decided to uplift ourselves this time.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving us a review. We are sorry to hear your goods arrived damaged. Your feedback will be passed to our transport team to see if we can arrange better packaging for future orders. Many thanks, WDB

Posted 1 year ago

“Over the years I have purchased three baths and 5 showers and sinks/toilets and all the associated hardware. Without exception the service has been excellent and the products equally so. I have introduced many friends to your business and will continue to do so. Every member of staff is exceptionally knowledgeable so you clearly spend time training to the max. I would never shop anywhere else and although it’s a treck from Kinross it’s worth the effort. The range is brilliant and I’ve had to do refurbs in really small and awkward spaces but have always found something to suit. Paul and Casey are names that I’m familiar with but I don’t want to discount any other members of staff in not remembering their names also. Thankyou, Heather”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for this outstanding review. We really appreciate your comments and feedback of our business. We are so happy to hear you enjoy the service you receive from us. Many thanks, WDB

Posted 1 year ago

Wholesale Domestic Bathrooms is rated 4.1 based on 761 reviews