Wheelspin Models Reviews

Name: Wheelspin Models
Rating: 4.94

4.9 Rating 3,215 Reviews

98 %

of reviewers recommend Wheelspin Models

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About Wheelspin Models:

Europe's largest model and hobby retailer.

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Phone:

01543577278

Location:

Unit 9 The Cedars, Cannock United Kingdom
WS11 1QJ

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Wheelspin Models 5 star review on 31st January 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing to say much , but it's a top notch shop/ store..❤️”

Helpful Report

Posted 2 months ago

“Excellent service as usual, ordered Friday delivered Monday, doesn’t get much better than that”

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Posted 2 months ago

“Purchased a hobbywing esc and controller with reciever but alas the reciever didn't work correctly took it back today and the guys tested it and replaced it but checked the new one first for me and all I can say is that the service as per usual is 💯 the best 👌 no messing about no awkward questions they just went above and beyond to help me that's why these guys are the absolute best I love the place super helpful nothing is too much trouble. Many thanks guys all the best Simon.”

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Posted 2 months ago

“Excellent service , super price for a great quality cable , with incredibly quick delivery time. Will absolutely be using Wheelspin Models again.”

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Posted 2 months ago

“#1104812 They give me a wrong item i reached out and they stated to send me the correct item # 1104061 however i received xh balance board totally different what i ordered i reached out to them again and they just told me “ Images are for illustration purposes and while provided in good faith they can be subect to change. It will all work fine and will be good for you to use 🙂 /Nicky” i ordered etronix balance board because it doesnt have a rubber/foam case , it have a hard plastic casing and it doesnt come in a etronix plastic package.I checked on the other store in modelsport they sell the same product and have the same pictures but really comes in a etronix plastic package and hard plastic casing board. The purpose i ordered the part number ET0233 is that i dont like the etronix power pal3 included balance boards quality which is a foam board. But they still send me the same board.”

Helpful Report

Posted 2 months ago

Hi, I'm sorry to see you're less than happy here. Whilst I fully hold our hands up - this board was originally listed incorrectly on our site, we were prompt to rectify this and after speaking with you to find out what you actually needed, immediately sent you some boards out that would suit your needs (free of charge). Yes, these do now come with a foam backing and a small plastic case. I'm afraid minor spec changes like this can creep in from time to time as different batches come through (bear in mind, we are just a retailer - we don't manufacture these...!) And you were advised correctly, images are there to help you and guide you but sadly on small obscure items like this, may not be 100% correct (but of course, the product will still function as intended). Our store manager did spend a great deal of time talking with you trying to help you charge your battery - that is what we're here for. It sounds like something else is amiss - we're happy to help, but I am guessing from the negative review you'd rather take things up on your own, so please feel free to do so....! We remain happy to help if we're asked - as with any customer. I would say if you'd like our help but still need some more assistance - just ask and we're happy to help. Leaving a public review claiming we're not being helpful after we've spent a great deal of time going above and beyond - I guess that's just something we'll bear in mind next time we try to help...! Best of luck with your future RC endeavours! Ben Owner Wheelspin Models

Posted 2 months ago

“Fantastic service time after time. Great communication and customer service and always quick delivery and turnaround. I would highly recommend using as never had an issue and always outstanding service.”

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Posted 2 months ago

“Fantastic, helpful and knowledgeable guys...brilliant RC shop for whatever your needs...thanks again”

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Posted 2 months ago

“I have used Wheelspin many times and they have always been a quick and reliable service. I thoroughly recommend them to anyone wanting to make an online purchase.”

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Posted 2 months ago

“Excellent service, good price, fast delivery - what more could you ask.”

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Posted 2 months ago

“Great products excellent quality exceptional service”

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Posted 2 months ago

“Superb customer service and such a speedy delivery nothing is to much trouble will definitely buy from again 😀”

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Posted 2 months ago

“Good customer service regarding a pre order, very fast delivery. Item is a xmas present for my son”

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Posted 2 months ago

“Everything on time no problem good packaging good all round”

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Posted 2 months ago

“I bought two servos from them, one was faulty, it was making an electrical arcing noise and the wires vibrated when it was plugged in. They're trying to say that's normal and nothing is wrong with it, now they're refusing to refund my money. Absolutely shocking customer service! I will never shop here again!”

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Posted 2 months ago

“Wheelspin is my goto shop mainly because of the fast dispatch and good prices but also because of the support . Anything I'm not sure about is sorted out with a quick phone call with people who genuinely know what they're talking about . Awesome RC SHOP”

Helpful Report

Posted 2 months ago

“Brilliant service as always from wheelspin models, the prices are always very good and delivery is quickly, just what you need when you order your parts.”

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Posted 2 months ago

“Great service once again”

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Posted 2 months ago

“Very prompt delivery. Am extremely satisfied with the service and will use again”

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Posted 2 months ago

“Seriously the best r.c. supplier. I've been an rc fanatic for 30 years and "wheelspin" is the most competent and reliable supplier of all my rc needs, by far ☆☆☆☆☆ all the way”

Helpful Report

Posted 2 months ago

“Always had very good service and some good deals as well deliver on time as well if I had a faulty goods always replace a.s.a p.”

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Posted 2 months ago

Wheelspin Models is rated 4.9 based on 3,215 reviews