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Wheelfreedom Reviews

4.9 Rating 2,408 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
I am entirely satisfied with very efficient, prompt service from ordering to return. I was impressed that on a late Saturday afternoon delivery of a missing part was rectified without fuss or charge. Sue and colleagues have been very helpful. I can recommend Wheelfreedom without reservation. JHS
Helpful Report
Posted 9 years ago
Excellent service, it was dropped off the next day as agreed and collection was also sorted by a quick phone call and a time that was convenient for myself.
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Posted 9 years ago
The equipment was good, easy to use and in good condition. I would particularly highlight the prompt and positive response from the team either when I initially request the equipment, as well on delivery. The explanation about the process and payments scheme was also clear. Regards
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Posted 9 years ago
Excellent products and service, prompt next day delivery and collection. As a Wedding florist I would not have been able to create the designs I needed to after seriously injuring my leg in a fall. Having the wheelchair for six weeks gave me the freedom to carry on with my business and home life. I would recommend to a friend without a doubt.
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Posted 9 years ago
I found your service excellent. It was efficient in terms of delivery and collection and the chair itself was clean and in perfect working order, possibly brand new. Exactly what the doctor ordered. Thank you.
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Posted 9 years ago
1st class service from first contact to final return of wheelchair. The Hotel (one of Warners) were also extremely impressed with the ease of packaging & delivery/collection.
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Posted 9 years ago
I am so very glad I heard about your scooter within days of breaking my ankle. I was easily able to move around my house, and it gave me balance to do some chores such as make dinner. I would not have been able to do anything being non weight bearing and using crutches. I highly recommend your products. Thank you.
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Posted 9 years ago
Excellent service, the staff were really helpful even when we changed our minds at the last minute. The choice of chairs was great and fitted our requirements exactly. I would recommend wheelfreedom.
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Posted 9 years ago
Everything was excellent except the fact that you were unable to say whether the pickup time for returned equipment would be morning or afternoon. I know that you may not know till the evening before the pick up day, but most collection /delivery firms give some idea , say in 3 hour slots, by texting the clients mobile . My daughter waited in all day for the collection man to arrive. I phoned at 17.10 to ask what was happening and was told that the driver had called at the house 15 minutes earlier but the door bell hadn't been answered . My daughter therefore had to wait in the house for most of the next day as you had to come again the next day. This is wasting your and our time. 1) Please give some idea of the time slot 2) If no answer to doorbell tel the house number or a mobile. Other delivery firms do this already.
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Posted 9 years ago
This was an excellent service from start to finish. My Husband had an accident and only needed a wheelchair for a few weeks and hiring a wheelchair from wheelfreedom was the perfect solution.
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Posted 9 years ago
The wheel chair came on time in a wonderful condition ! every thing was perfect from the ordering till the end .
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Posted 9 years ago
I broke my leg two weeks before a city break holiday. I thought it would be easier to hire a wheelchair and take it with me. I hired a light weight fold up chair with an extendable foot plate for my broken leg. It was marvellous! I could be pushed around the streets, go to art galleries and museums as well as concerts and the theatre. Whenever we needed to take a taxi it simply folded up and went in the boot. The wheelchair arrived promptly and was collected on the day requested. I could not fault the service. Thank you very much.
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Posted 9 years ago
very quick delivery and pick up. Lightweight chair easy to collapse up and was a lifesaver, gave me some mobility when i needed it most .
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Posted 9 years ago
The knee scooter I hired was brilliant. The hospital issued me with a walker but I had to hop to get anywhere. With the knee scooter it was possible to glide from room to room at home and I even used it outside to peg washing out. I would thoroughly recommend this and cannot understand why they are not issued by hospital trusts in the UK.
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Posted 9 years ago
The knee scooter I hired was brilliant. The hospital issued me with a walker but I had to hop to get anywhere. With the knee scooter it was possible to glide from room to room at home and I even used it outside to peg washing out. I would thoroughly recommend this and cannot understand why they are not issued by hospital trusts in the UK.
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Posted 9 years ago
I was very impressed by the speed I was able to get the chair. Hope I won't need another chair, but know I would use again should the need arise.
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Posted 9 years ago
Fantastic service and very easy to use! A superb light weight wheelchair was delivered in a box easily assembled to use within seconds . I had been apprehensive with fractured sternum and foot I be able manage it but did. Very reasonable rate, cheaper than local mobility shops who couldn't deliver and didn't stock anything light weight either!! Thankyou. Highly recommend this service
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Posted 9 years ago
Excellent service 5*
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Posted 9 years ago
Amazing service. I ordered in the afternoon and the chair came the next morning. As new condition, light and very easy to manage. I was able to share so many happy moments with my husband - by our local beach and other favourite places. He was weakening so rapidly and altho an Nhs chair was on order, it did not come in time for us. I can only say a huge thank you for your service. It is also quite incredible how little you charge - so a massive thank you for all of it.
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Posted 9 years ago
Prompt, efficient, sturdy easy to use chair. Would recommend to other potential users.
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Posted 9 years ago
Wheelfreedom is rated 4.9 based on 2,408 reviews