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Wheelfreedom Reviews

4.9 Rating 2,407 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
Very quick delivery and collection. Light weight wheelchair. I was able carry in and out the car. Overall good service and would highly recommend.
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Posted 2 years ago
Great service from start to finish. Easy to book, staff were friendly and helpful, it arrived clean and with very good instructions and was ready to use within minutes and sending it back was also very easy. I wasn’t going to be in all day so the member of staff I spoke with said that’s fine and wrote it down and it was collected with no issues. Would definitely use again - although hoping I won’t ever need to!
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Posted 2 years ago
I highly recommend, cannot faulty delivery or collection. Very helpful. I hope this may influence your decision.
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Posted 2 years ago
First class friendly, helpful service, next day delivery (Saturday) wheelchair was perfect for our short term needs. Pricing very good. Item collected with no fuss and very promptly. I would recommend this company
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Posted 2 years ago
I am so grateful to you . From start to finish the whole service you provide is excellent . Such lovely people via phone calls and very friendly . Thank you ☺
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Posted 2 years ago
Very friendly team and easy to order. Efficient delivery and collection. Thank you
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Posted 2 years ago
What a Godsend Wheelfreedom has been. My husband’s made to measure chair was delayed and we urgently needed a wheelchair for his various appointments....was given details for the company and they were able supply a rental chair at affordable rates and even when we had to extend the chair hire, all done quickly and efficiently staff were friendly, extremely professional and efficient. I would not hesitate to recommend this company to my family including friends. The chair arrived safely and was collected safely in it's own box. The chair was highly maintained and suited my husband’s 6'4 frame. Thank you
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Posted 2 years ago
Needed a wheelchair temporarily for a family member coming home from hospital. I choose Wheelfreedom because of the reviews given, and I couldn’t have been more delighted with the service! Absolutely lovely service from Tracy on the phone. Delivery came the next day before 1pm. Highly professional service from start to finish. Collection of wheelchair was simple and easy. Price is very reasonable and the fact that we didn’t have to go and collect it was a bonus. I would definitely recommend this company for their professionalism and kindly service. Would use them again in a heart if needed.
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Posted 2 years ago
I needed a wheelchair after breaking my ankle and cannot fault Wheelfreedom. My chair was delivered the day after I called. I arranged to send the chair back when no longer needed and it was collected the following day. Customer service was excellent, I have already recommended them to someone and will do again in future 😊
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Posted 2 years ago
Thank you for the loan of your lovely chair. This was just what we needed to get my Mother mobile again. I took her out in it a few times. Even the ambulance drivers used it when Mum had to go to A and E pretty quickly and that was their chosen means of transport. The wheelchair was easy to move around, manoeuvre where it needed to go. It was comfortable with the right cushion. It was lightweight and portable enough to move and store when not required. The only we returned it, is because our OT said we could get one off the NHS and that's what we did. For short-term use or long-term if not entitled to an NHS chair. I would strongly recommend Wheelfreedom they were always so helpful. Thank you very much. I even told our carers about it so hopefully, more people will come to you for wheelchair hire or to buy one. I loved that hiring it meant it could be repaired and maintained which is important with chairs.
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Posted 2 years ago
Great and timely drop off and pick up service - would use Wheelfreedom again.
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Posted 2 years ago
Fantastic service from Wheel Freedom who provided us with a mobility scooter for my father over the Christmas holiday. Great advice, communication and support ensured that we had the right product bang on time. This made a huge difference to us and enhanced our holiday no end. Thank you. CB, Milton Keynes
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Posted 2 years ago
The staff were so helpful in assessing my needs. They recommended the foldalite pro powerchair, which has been so easy to use and given me back my freedom! I can't thank them enough for their excellent service, even ringing after a few weeks to check that everything was ok.
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Posted 2 years ago
Excellent service thank you. Wheelchair delivered quickly. The Staff were very kind and helpful.
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Posted 3 years ago
The wheelchair was on perfect condition and was completely fit to purpose. Apart from that the team at Wheel Freedom is extremely professional & supportive.
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Posted 3 years ago
Brilliant door to door service. Wheelchair just right! Thank you.
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Posted 3 years ago
Having struggled to find a rental wheelchair at a reasonable cost for a period of 2 weeks,l was recommended to contact wheelfreedom. Wow what a breath of fresh air! They were polite, efficient and made the whole transaction easy. They delivered and collected as promised. Highly recommend. Jan Wise, Guildford.
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Posted 3 years ago
After trying all the local mobility shops for replacement parts to an Invacare wheelchair to no avail, Wheelfreedom had the parts required within a week. Full marks for service. Great to find staff that excel.
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Posted 3 years ago
The staff were very helpful and the chair excellent. Thank you
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Posted 3 years ago
A good product delivered with good service. The wheelchair met my needs exactly, arrived clean, in good condition with next day service. The return process was also easy. The people I spoke to were friendly and helpful. Highly recommended.
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Posted 3 years ago
Wheelfreedom is rated 4.9 based on 2,407 reviews