Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was really very easy. The wheelchair was the perfect size and both delivery and collection were seamless. I thoroughly recommend”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Excellent service and prompt delivery. Great packaging was easy to access and pack up again ready for collection. Helpful friendly staff. Would recommend.”

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Posted 6 years ago

“Delivery within 24 hours of ordering. Virtually no assembly needed. Comfortable and very manoeuvrable chair. Great I could wheel myself easily but handles good for when someone pushed me. Good advice over the phone on ordering ref. extra leg support and cushion. I ordered the chair whilst recovering from a broken ankle. It meant I could still attend lots of nice pre-arranged events and use it within my home to carry things on my lap (otherwise needed both hands on crutches). Emailed on a Sunday afternoon to arrange collection and courier arrived mid-morning the following day. Will use again in July when my son is having a major ankle operation. Excellent company and would highly recommend.”

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Posted 6 years ago

“I would recommend Wheelfreedom to anyone, they were very friendly and helpful, delivered on time and picked up on time. Will definitely be using them again when needed.”

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Posted 6 years ago

“the efficient service meant I did not have the organisation of a wheelchair, whilst away on holiday, one very big issue taken off my shoudlers”

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Posted 6 years ago

“Hassle free ordering and collection combined with friendly telephone service. My relative really benefited from having their own wheelchair in hospital. It enabled her to leave the ward whenever she pleased. Many thanks!”

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Posted 6 years ago

“I have been dealing with Wheelfreedom since 2013, and have bought electric chairs from them twice since then. Their service is very prompt and courteous. They respond to issues without making out any excuses.”

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Posted 6 years ago

“The knee scooter literally saved my sanity after breaking ankle on the 1st of January. Life was so laborious without it and everything took 10times longer. On the knee scooter I felt I could move at a normal pace. Wheelfreedom were excellent at delivery and pick up! Highly recommended to anyone with a leg injury.”

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Posted 6 years ago

“Excellent prompt service”

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Posted 6 years ago

“My order for the wheelchair was placed on my discharge from hospital in pretty dire straits, it arrived swiftly and was invaluable. It was also picked up swiftly and above all the staff I dealt with over the phone were both very helpful and polite. Thank You.”

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Posted 6 years ago

“very easy website very pleasant man on phone delivered when they said they would and it was great they collected from a different address i will use again”

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Posted 6 years ago

“Great service. Easy to book. Delivery was prompt. Chair was of good quality and well-maintained. We used the lightweight foldable chair which easily folded for car journeys. The easy-to-detach footrest made folding easier Easy to arrange collection at end of hire period. Thanks for enabling the Father of the Bride to get to her wedding at v short notice!”

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Posted 6 years ago

“prompt service and equipment was just what we were looking for”

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Posted 6 years ago

“I phoned up and spoke to Debbie (I think). She knew what she was talking about and her stock levels, My questions were answered confidently and instantly. Delivery was excellent Return was even better - 0910 on Friday I asked for it to be returned, 1010 it was collected. Overall I was delighted with the service I received. Thankyou”

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Posted 6 years ago

“Wheel freedom provided me with excellent service, I rang them to order a knee scooter, it was delivered the next day as promised, I found the customer service to be exceptional, and the ease of which it folds for transportation to be good. Would highly recommend this product for any long term non weight bearing issues. Once I had finished with it, again collection was next day.”

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Posted 6 years ago

“Customer service was excellent and the wheelchair was delivered and collected promptly. On delivery the driver told me he was not allowed to come into my house to take it out of the box, but he could see my immobility and obliged. Having the wheelchair enabled me to attend some hospital appointments which I otherwise couldn't have done. I will use Wheelfreedom again if the need arises as they were efficient, courteous, and supplied just what I needed.”

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Posted 6 years ago

“Speedy and efficient service and very friendly staff who coped with our request at short notice. The wheelchair made such a difference as my daughter could move around the house and was able to get out of the house.”

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Posted 6 years ago

“The staff were very helpful in assisting me as to which mobility scooter to choose. It was delivered at the allotted time and the chap delivering it explained exactly how it worked. The whole experience was made very positive”

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Posted 6 years ago

“My partner needed a scooter but we was not in the position to buy one. Wheelfreedom came to our rescue, for a small fortnightly payment we were able to have a top of the range brand new scooter which was insured and serviced by them, if there were any problems they was always a telephone call away to help or to send out a engineer.”

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Posted 6 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews