Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,409 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

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“We rented a wheelchair from Wheelfreedom just for a couple of weeks. The rental was very reasonable. The chair arrived when they said it would and it was in a very good and clean condition (like new in fact). It was very easy to unpack and to put together. It was light yet strong enough and fitted perfectly in the boot of our car. My partner and I found the wheelchair so convenient for the short time it was needed and we would not hesitate to rent one again from Wheelfreedom should the need arise.”

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Posted 9 years ago

“fast friendly service. Quickly delivery of extremely high quality wheelchair. Even the return was stress free. Very pleased and will definitely be using your services again. thank you”

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Posted 9 years ago

“Faultless service at every stage. The chair was excellent, simple to use. Your instruction leaflet was clear and easy to understand. I would not hesitate to use your company again if the need arises.”

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Posted 9 years ago

“Excellent service . The most helpful and courteous representative who delivered to our house. Would definitely use Wheelfreedom again.”

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Posted 9 years ago

“Very easy, very convenient service. I work close to the warehouse so could pick up and return equipment and avoid delivery costs. The wheelchair itself was great - lightweight, easy to use, and inexpensive to hire. I would use this company again.”

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Posted 9 years ago

“I needed a wheelchair for my mother while on a caravan holiday and this was delivered and picked up without any carry on ,i'm very pleased and would use this company again first class service.”

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Posted 9 years ago

“Excellent service, trouble free, wheelchair arrived on time and in very good condition, and was collected as stated. Very happy with the service. Would use again if needed.”

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Posted 9 years ago

“Really excellent service. No complaints whatsoever.”

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Posted 9 years ago

“Always reliable used quite a few times and had no problems”

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Posted 9 years ago

“The ability to rent this equipment for two weeks was fantastic. The vehicle offered my brother in law great mobility. The vehicle fitted into our car trunk too! One item was that the vehicle failed to operate from time to time for no reason at all which was somewhat frustrating. So it's important to make sure vehicles are reliable”

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Posted 9 years ago

“This is the third time I have used yourselves and I find you all v ery helpful and efficient and will continue to use you in the future Kind regards Sheila Bolton”

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Posted 9 years ago

“"The procedure to hire the scooter was straightforward. My Father, for whom I hired the scooter, writes as follows. The delivery was on time and the instruction on its use and battery power maintenance was delivered by your van driver with courtesy and clarity. The machine behaved precisely as advertised and suited the purpose for which it was hired. ie to give access to the garden, which I had not seen for nine months ( a real joy) and to visit neighbours. The collection service was on time and again your representative was courteous asking if we were happy with it. Should we require your service again we will not hesitate to get in touch."”

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Posted 9 years ago

“we found ourselves in a dilemma, as the NHS told us we would not be able to get a wheelchair before November 2015 - there was a backlog. on researching the internet I came across a few companies that rent wheelchairs. I spoke to each company. I felt really comfortable and at ease when speaking to Wheelfreedom - the operatives were very connected and understood. Wheelfreedom were able to deliver the equipment at short notice, and on time, which was very important for our family. I have recommended Wheelfreedom since, and will recommend and use in the future if need be. thank you Wheelfreedom - you saved my fathers mobility and independence, as he has not been able to get out of the house for months. The Reid Family”

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Posted 9 years ago

“Courteous and helpful on the phone and at delivery and pickup. We broke the ignition key and were not charged. Very fair company.”

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Posted 9 years ago

“from the start communications were excellent and very helpful. we needed a wheelchair with a leg support for our granddaughter who had just come out of an operation. it arrived next day and was in great condition. although we extended the hire period it was not needed and wheelfreedom immediately agreed to pick up the wheelchair the next day. the same operation is required on the other leg. we will have no hesitation in ordering another wheelchair but this time we know where to go so that it is available immediately after the operation. really good service and I highly recommend this company. john (Milton Keynes)”

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Posted 9 years ago

“I found the personnel helpful and friendly when i needed to hire a powerchair. I Needed my existing chair checked for faults and even though they didn't deal with my make of chair wheelfreedom took it in for an overall check anyway. I would definitely recommend these guys as its local for me and they want to help you when things go wrong.”

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Posted 9 years ago

“Great company and the customer service was excellent”

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Posted 9 years ago

“Had no issues with this service at all; chair was delivered when it was supposed to be, easy to set up and use with the instructions included and the equipment was picked up without any problems. Great service”

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Posted 9 years ago

“Thank goodness I hired one of your wheelchairs to assist the mother in law (broomstick out of order) on our holiday to Spain. It was an absolute godsend. Thanks.”

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Posted 9 years ago

“From our viewpoint the service could not have been better. We gave 2 days warning of our need for a wheelchair and found the delivery box waiting at the hotel reception on arrival. We left the box in reception on departure and had a note to confirm pickup the following Monday. Invisible, effective service.”

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Posted 9 years ago

Wheelfreedom is rated 4.9 based on 2,409 reviews