Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hired a rollator to trial outside my home and on holiday. It was delivered to my door in a box ready to use and gave me a comfortable seat for my frequent rests. The customer service was excellent and I would use them again when needed.”

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Posted 3 years ago

“Absolutely top rate customer service - helpful, informative. The wheelchair was excellent quality and the delivery and pick up service was a god send. A really good experience - thank you”

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Posted 3 years ago

“Wonderful service. E Box was easy to open and repackage. Collection and delivery was easy. Lovely wheelchair to use”

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Posted 3 years ago

“Very friendly efficient service. Many thanks :)”

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Posted 3 years ago

“I found Wheelfreedom very flexible with there booking and availability. They are one, if not the cheapest wheelchair hire company's I found. Rang them with an issue with one of the foot plates and Debbie arranged for one to be sent out, which I received the following day. Excellent customer focus.”

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Posted 3 years ago

“Really easy to arrange hire, delivery and pick up of wheelchair. Very appreciative of an excellent service.”

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Posted 3 years ago

“Very efficient and hassle-free service. Delivered to, and collected from, our door as arranged. Wheelchair very clean and with instruction manual (though it was very straightforward so not really needed). I would definitely recommend this service.”

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Posted 3 years ago

“My husband had an accident where he broke his knee cap and had to keep his leg straight and not put any weight on it. I googled wheel chair hire and found Wheel Freedom. I telephoned in the late afternoon and spoke to a very helpful lady who organised the delivery the very next day for the type of wheel chair I needed. I paid over the phone for 2 weeks hire which was very reasonable indeed. By 9.30 a.m. the next morning this very well packaged box arrived and we were out the door in half an hour down to the beach front! Could not believe the level of service - it was brilliant! Lovely wheel chair - looked brand new to me and was very easy to push and my husband said it was very comfortable too. When we had finished with it I made another telephone call and spoke to another really lovely helpful lady who arranged collection of it and the same guy picked it up as delivered it. He very kindly lifted it for me too. Excellent service from this company - so efficient and helpful and actually did what they said they were going to do which is quite rare these days. We don't live local to Wheel Freedom - we live 110 miles away. I would strongly recommend this company if you are ever in the unfortunate position as we were! Thank you very much to you all at Wheel Freedom :)”

Wheelfreedom 5 star review on 30th June 2021

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Posted 3 years ago

“Brilliant service. Delivered and collected the chair when promised”

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Posted 3 years ago

“I found the service I received from Wheelfreedom efficient, prompt and helpful. On two occasions I needed to hire a wheelchair, and on each occasion the telephone support was excellent, the delivery and collection on time, and the quality of the chair was excellent. I can recommend Wheelfreedom without reservation.”

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Posted 3 years ago

“I discussed my son's wheelchair requirements with a highly professional lady from Wheel freedom. The wheelchair was delivered without fuss the next day and was collected a week or so later in the same manner. First rate service.”

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Posted 3 years ago

“Very quick responses and wheelchair loaned very quickly when needed. It was also reasonably priced and save a lot of money compared to having to buy one. Thank you. An excellent service”

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Posted 3 years ago

“Fantastic customer service! Needed a wheel chair in a hurry as my mom is ill and we had plans to go away for the weekend. I got through straight away and the chair was delivered the very next morning. The wheel chair made a big different to our weekend and mom being able to join us on a visit to Arundel Castle and Bishops Palace Gardens. Very good value for money and appreciated the courtesy call to let me know the wheel chair had been returned.”

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Posted 3 years ago

“Excellent, efficient service and great value for money. We only needed a wheelchair short term for our 11 year old daughter and Wheelfreedom had the perfect solution at an affordable price. Thank you.”

Wheelfreedom 5 star review on 24th June 2021

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Posted 3 years ago

“I found the service to be extremely high from both the hiring of a wheelchair to buying one. Both the rental & sales people i have spoken to could not have been more helpful snd pleasant. A pleasure to trade with.”

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Posted 3 years ago

“Very easy to arrange delivery and collection of wheelchair we needed for 6 weeks. The wheelchair was of good quality and I would recommend Wheelfreedom.”

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Posted 3 years ago

“Speedy, efficient service, easy to order and return wheelchair and a reasonable price. A big contribution to making our family holiday easy to organise and fun. Thank you!”

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Posted 3 years ago

“Delivery of wheelchair was prompt and efficient. The packaging was excellent. the collection was equally prompt and the follow up call to confirm the collection was equally efficient.. I would thoroughly recommend to anyone requiring a wheelchair.”

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Posted 3 years ago

“Fantastic service & costs - speedy delivery, speedy collection and great communication throughout. Helped us out at a very difficult time.”

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Posted 3 years ago

“Great easy service. Simple drop off and collection of wheelchair. Nice and cheap whilst i waited for my NHS wheelchair and allowed me to get out.”

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Posted 3 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews