Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a Vita X mobility scooter from wheelfreedom. I found the staff at wheelfreedom very helpful and very patient. The showroteroom is modern and spacious and well stocked. We were given a a lovely cup of coffee to drink while we decided on our chosen model of mobility scooter. My scooter was delivered to my house on the date and time as arranged. Very impressed with Wheelfreedom and would not hesitate to use them again.”

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Posted 3 years ago

“So well organised as a company. Wheelchair was at our holiday cottage when we arrived and looked brand new. If it wasn’t, it must have been cleaned to within an inch of it’s life before delivery. Excellent company. Would use again.”

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Posted 3 years ago

“Very nice friendly staff. Wheelchair ordered and arrived on time. Well packaged. Collection was quick and easy too. Good value for money. Paid for a week extra although it was only two extra days but got a refund once wheelchair returned. Phone call from them confirmed all details. Excellent service.”

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Posted 3 years ago

“Super easy to arrange. Delivery and collection straightforward.”

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Posted 3 years ago

“I have used wheel freedom twice now. They have provided excellent service and products on both occasions. This time, I ordered a wheelchair for a larger person and it was perfect for what we needed. They were also really reliable. I would definitely use Wheel Freedom again”

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Posted 3 years ago

“Absolutely brilliant service. Cannot rate this company highly enough. Next day courier service for delivery and collection, affordable price and lovely staff. This marvellous company's service enabled our 4 year old granddaughter to lead as near normal life as possible whilst recovering from a fractured femur. Without their help providing a child size wheelchair with leg rest, life would have been very difficult but with it,.she could attend nursery, attend her childminder to walk to and from school, and most of all get to enjoy walks outdoors. The chair came in a box which was easy to flat pack and store for returning. Easy to assemble parts and full instructions. Thank you Wheelfreedom team, absolute lifesavers ❤”

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Posted 3 years ago

“Great service throughout. Speedy delivery and well-organised collection. The chair itself was perfect. Both comfortable and easy to fold up and store/move. My 7-year-old son was almost sad to say goodbye to it.”

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Posted 3 years ago

“Amazing chair, quick delivery and collection, polite delivery drivers and great customer service. I will definitely use this company again.”

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Posted 3 years ago

“I had a wheelchair for two weeks due to having a knee replacement surgery, delivered the next day and picked up all in with the price , which was brilliant”

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Posted 3 years ago

“I ordered a Wheelfreedom wheelchair for my father and found the service to be friendly and efficient.”

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Posted 3 years ago

“Fab service. Hired a chair for my mum for a couple of months following a fall. Great customer service on the phone, easy collection and delivery and great quality chair. Couldn’t fault them.”

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Posted 3 years ago

“I cannot fault this company and their service. I needed a wheelchair unexpectadly and in an emergency for my 6 year old daughter. Within 24 hours of speaking with someone (first port of call was the website which was clear, factual and easy to navigate) a paediatric wheelchair arrived on my doorstep with full instructions. Payment was taken over the phone and clearly explained. When I no longer needed the wheelchair I simply phoned Wheelfreedom to arrange courier collection, re-packed it in the box it came in and waited for it to be picked up. The whole service was friendly, polite and saved a very stressful situation from being a lot worse! Thank you”

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Posted 3 years ago

“Hello, The service and staff were impeccable. In particular Kelly was a pleasure to deal with. Kelly actually listened to our requirements and cam up with the perfect solution.Very professional, patient and knowledgeable. A total credit to you company. The choice at the showroom was outstanding, it’s so big you can even try the scooters indoors. I can find no fault with this company. Thank you”

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Posted 3 years ago

“Very easy to book, deliver and return. Overall brilliant service. I would highly recommend.”

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Posted 3 years ago

“Excellent service. Easy to arrange and pay. The wheelchair was delivered to the caravan site we were going to and picked up again. The wheelchair was delivered in a sturdy box with straps to ensure its security. It was easy to repackage the chair and leave it at the reception office at the site. The chair was fully operational with tools, to adjust it, provided. St. Ives streets are very steep and cobbled so pushing was hard work! It would have been worse using our own chair, if we could have fitted it in with our luggage. Our experience of Wheelfreedom was superb. Pity the weather in Cornwall wasn’t better.”

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Posted 3 years ago

“This company are the best. Very polite lady kelly. Very friendly snd helpful with helping me find the right wheelchair for my bother. Got the delivery the very next morn and it was everything she said it would be. I would use this company again. Thank you so much. 👍”

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Posted 3 years ago

“Very efficient service and friendly staff. Wheelchair was clean and in good condition. Delivered and collected as scheduled. We would definitely.be happy to use the service again.”

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Posted 3 years ago

“Friendly and welcoming from the phone call to book my appointment. Martin was knowledgeable and patient, and Jordan took time and care to make sure I found the right cushion. They did much to make sure that my (somewhat complicated) requirements were accommodated in ways I could never have thought were possible. I’m really excited about picking up my chair and being able to live a bit more life than I can at the moment. Thoroughly recommend Wheelfreedom as friendly, helpful and accomodating to me as a first time wheelchair user.”

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Posted 3 years ago

“Thanks-you for the high quality experience when we visited you to choose and purchase a mobility scooter. It was great to be able to try a variety of scooters and decide which one suits us best. We've already enjoyed a few 'walks' and it's quite liberating to be able to cover more ground than previously.”

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Posted 3 years ago

“Hire service was great! Easy to order and to arrange a return, fast service, and helpful staff.”

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Posted 3 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews