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Wheelfreedom Reviews

4.9 Rating 2,407 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
The chances are that, if you’re in the market for a mobility aid, that you’ve got issues you’re dealing with. Wheelfreedom were a joy to deal with - helpful and efficient - and took away stress rather than adding to it. Highly recommended.
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Posted 3 years ago
Wheelfreedom was a life-saver! It really could not have been easier to order and have delivered-the next day!-the wheelchair we needed. I would particularly like to say thank you to Tracey, her patience and kindness at a time when you so need a sympathetic ear to help was so very much appreciated. I only wish every company you call could have someone like her being so lovely! This company was a complete pleasure to do business with and I highly recommend them.
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Posted 3 years ago
Martina went out of his way to make my husband feel comfortable his knowledge and advice on products was outstanding with no pressure to purchase. 100% recommended a visit
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Posted 3 years ago
My Father had just given up driving (age 89) and needed a mobility scooter. After weeks of looking around we tried Wheel freedom and, we are both really glad we did. They allowed us to try various models, see lots of others in their fabulous new showroom and then, hire some on a short term basis to really test out our choices. They even deducted the hire cost off the one we finally choose to buy. Brilliant service, they could not of helped us any better.
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Posted 3 years ago
Excellent service and top condition for the chair.
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Posted 3 years ago
Scooter delivered quickly, and picked up quickly too. Great service
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Posted 3 years ago
The Chessington showroom is fantastic with a huge choice of equipment well laid out. Wheelfreedom is a company with excellent customer service. From Martin in the showroom, Adam who delivered my mum's wheelchair and all the backroom staff, everyone I dealt with was really helpful and supportive. I can't recommend them highly enough.
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Posted 3 years ago
Good service
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Posted 3 years ago
I found the service very professional and efficient. My delivery arrived on time, the equipment was in excellent condition and served it's purpose well. Collection was easy. A very good service, thank you.
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Posted 3 years ago
Absolutely gobsmacked by the service. We needed a chair short term for my wife with a badly broken ankle. Booked late afternoon Monday. Chair arrived before noon Wednesday. Chair was immaculate, packaging user friendly as it is used for the return. Very little assembly required, just fitting the foot and cast supports. Return arranged with one email and picked up bang on time. One very happy customer.
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Posted 3 years ago
Tracy has been lovely whenever I call about the hired wheelchair for my dad and as he’s passed away she was so very kind to me on the phone. I would recommend wheelfreedom to anyone who needs them. Julie Agnew
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Posted 3 years ago
The knee scooter was brilliant for giving me the confidence to move round the house. It was comfortable and easy to manoeuvre. It was far better than the crutches or Zimmer frame I had as the scooter improved my mobility.
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Posted 3 years ago
Excellent customer service, friendly, efficient and knowledgeable staff. Quick delivery and pick up as promised, i would highly recommend this service.
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Posted 3 years ago
I was absolutely delighted with the care, service and the overall client experience I received from Wheelfreedom. From ordering to returning the levels service levels were exceptional. In the mini crisis my daughter found herself in it was such a relief to be able to deal with a company that cared and delivered what they promised. I would highly recommend Wheelfreedom's products and services...Thank you Debbie for all your help!!
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Posted 3 years ago
Excellent service, knowledgeable and prompt in every respect.
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Posted 3 years ago
Efficient. Excellent customer service and very prompt. The wheel chair is very light and honestly really affordable.
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Posted 3 years ago
From delivery to collection everything was first class and the equipment was good.
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Posted 3 years ago
The only service we found providing children’s’ wheelchairs. Query answered immediately & wheelchair delivered promptly. The wheelchair was a godsend when my daughter broke her leg. Excellent service & very good value for money.
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Posted 3 years ago
The professionalism, kindness and the whole experience, i would highly recommend this company to anyone in need of hiring (buying) a wheelchair. So easy and simple, they're just a call away too for any issues (not that i had any). Will use their services once mums 2nd vaccination date has been confirmed. Was hoping to keep the wheelchair for 4 weeks, but the 2nd jab date is now 12 weeks away, so returned it to save on cost. Thanks again for a pleasant experience, will definitely be recommending to family and friends.
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Posted 3 years ago
What a fantastic service! The whole process of hiring a wheelchair for my daughter was quick, easy and efficient. The excellent support and advice of the warm, friendly customer service representatives made such a difference to us as a family. It was a difficult and stressful time when my daughter suddenly became ill so I was so grateful for the fantastic service we received. Thank you so much. I would definitely recommend.
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Posted 3 years ago
Wheelfreedom is rated 4.9 based on 2,407 reviews