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Wheelfreedom Reviews

4.9 Rating 2,407 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
Friendly service on the telephone. Easy to discuss and order what was needed. Wheelchair arrived on time, well packed and easy to return.
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Posted 3 years ago
Delivery and collection excellent. Wheelchair easy to use but heavy to get in and out of the car.
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Posted 3 years ago
Very efficient company and products are perfect.
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Posted 3 years ago
From the time I entered the show room of wheel freedom I felt comfortable and after meeting Martin I relaxed,I was very nervous about trying a new wheelchair as I had already purchased two before in other shops but I told Martin what I needed and after Martin showed me the one in question I was very pleased with his choice , I found the showroom was amazing with lots of room to try appliances out was so clean and bright it was a pleasure to be there I would definitely reccomend it my friends ,the bonus was a lovely cup of coffee ,to finish it off so thank you very much Wheelfreedomthat I chose the right model for my needs. After that, as there was to be a delay in receiving my chair, they very kindly said I could come to Wheel Freedom as often as I wished, to borrow their own chair (the same model as the one I had chosen) to practice my driving skills. Then, when the chair was finally delivered to my home, Craig came to assist me. He ensured that at the arm & foot rests and seat back were correctly positioned for me and then (most essentially !!) explained to me how to drive my chair safely and left me feeling confident & happy. Well done, guys. Angela
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Posted 3 years ago
Very friendly telephone staff, delivery was prompt and collection faultless. I hope not to break my leg again, but if I do, I’ll certainly contact Wheelfreedom again for a hire wheelchair
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Posted 3 years ago
Very pleased with the quality and product and speed of service. We have no complaints whatsoever.
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Posted 3 years ago
Needing help with a wheelchair is not the happiest of situations but these folks were a big help. Quick efficient and a more comfortable wheelchair than eventually provided by the NHS. Delivery was as promised, the same with collection. The only small thing you have to be mindful of is to have somewhere to store the box for it's return. Postscript - I forgot to ask for a summary of costs but 9 months later they responded within 24 hours of my request. No fuss, just done. Thanks are in order!
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Posted 3 years ago
I had never used a wheelchair before. Ordering was easy. The team at Wheelfreedom helped me choose the most appropriate chair and the delivery was very prompt. I found the chair manoeuvreable and easy to use and it enabled me to do things I wouldn’t otherwise have been able to do including going to get my covid jab. Excellent service. Thankyou.
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Posted 3 years ago
This is the second time I have used them. The booking preocedure was very quickand straightforward. The wheelchair should have arrived by 12.00 on the folowing day but the courier's van broke down. I was kept informed of the situation and the wheelchair wa delivered later that day. Returning the wheelchair is easy. I put it into the carton that it was delivered in and the courier collected it on the agreed day. I would certainly use them again.
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Posted 3 years ago
I needed a wheel chair due to an arthritis flare up, phone Wheelfreedom and it was on my doorstep 24 hours later. Brilliant customer service, delivery and pick up is as easy and convenient as it gets and all very reasonably priced. Wheelchair was clean, lightweight, easy to fold down for the car...everything I needed. Couldn’t recommend highly enough.
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Posted 3 years ago
Brilliant to talk to and arrangements were fluid. Prices were the best I've seen and the wheelchair was in excellent condition.
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Posted 3 years ago
Extremely courteous and very helpful on the telephone. Delivery and collection very efficient. Wouldcertai ly use them again, and recommend them to others. Brilliant !
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Posted 3 years ago
Very prompt and efficient service when, following a fractured femur, my wife needed a wheelchair for 10 weeks. The wheelchair was delivered the morning following my order.
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Posted 3 years ago
We were absolutely delighted by the service and attention we received at the Chessington showroom from all of the staff but especially Kelly who was absolutely brilliant. There was no pressure put on us and we were able with their knowledgeable guidance to purchase the right Scooter for me. Delivery was next day and the driver/engineer was on time and ensured we were completely familiar with the machine and its workings before he left. An experience which could be fraught with difficulties was made a pleasurable and enjoyable time interspersed with a lot of laughter. Thank you all for my freedom to roam.
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Posted 3 years ago
We were very pleased with the wheel chair hire and service we received from Wheelfreedom. The wheelchair was in very good condition, it was easy to order, turned up on time and collected on time. The staff I spoke to gave an excellent service and would definite use them again should I require another chair.
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Posted 3 years ago
Service is fabulous and the wheelchair was delivered and collected exactly on time. Definitely happy to write this review definitely 10/10 - Thank you
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Posted 3 years ago
Really easy to deal with. Fast and easy delivery and collection and gave us exactly what we needed. Our young daughter broke her leg and needed a wheelchair to be able to go to school. The wheelchair was clean, in excellent condition, easy to use and nice and light. If you find yourself in need of temporary use of a wheelchair, give these guys a call.
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Posted 3 years ago
This is a fantastic service. So quick and easy, especially if you need a short term hire. It was a lifeline for us that meant we were able to take my Mum to her favourite places before she passed away.
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Posted 3 years ago
Highly recommended Wheel freedom Efficient, helpful and good product.
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Posted 3 years ago
Excellent service. I would highly recommend. Hiring a wheelchair through Wheelfreedom allowed me to stay mobile and continue to go on walks when my ankle was broken. The quick delivery and pickup service was very efficient and allowed great flexibility as the contract term is on a rolling basis and could be cancelled at short notice.
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Posted 3 years ago
Wheelfreedom is rated 4.9 based on 2,407 reviews