Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a new electric wheelchair for my daughter and we’re so happy to find Wheelfreedom almost on our doorstep. They helped us choose the appropriate chair and accessories and everybody that works there was friendly and helpful. We rented the same model for 2 weeks to make sure we were happy. This gave us reassurance. I couldn’t recommend them highly enough.”

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Posted 2 years ago

“Excellent customer service really helpful and friendly. Delivery and return where so easy just wait for the door bell to ring. I think the delivery in the box is a great idea. I would definitely recommend Wheelfreedom. Self propelled manual wheelchair.”

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Posted 2 years ago

“The wheelchair was delivered promptly and was in excellent condition. I kept it for several weeks until my sciatica eased and it was collected on the day specified. I would thoroughly recommend this company for your needs!”

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Posted 2 years ago

“What an absolutely fantastic company this is! After recent ankle surgery & being unable to use crutches, I called Wheelfreedom who were incredibly kind and helpful, and had my wheelchair of choice on my doorstep the very next day. Once back on my feet, just one call and the wheelchair was picked up from my doorstep next day. Service doesn’t get any better than this - lovely people and brilliant service. Very highly recommended!!”

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Posted 2 years ago

“My wife Barbara signed three years contract for hire of Q4 quantum midwheel electric wheelchair sadly we had a sensor issue causing several stoppages to my wife's journeys which started on day three we were assessed by Doriano radice one of the most informative,polite, empathetic and sympathetic caring souls we have met especially in this environment very impressed by his professional and personal conduct was much appreciated in life , we were equally impressed by James Harris service manager for we were very stressed out understandably but his was calm , considered and what we like was hands on rang us on several occasions giving us updates and eventually issue was resolved in a very amicable way we had got several people telling us this way a good company and found out that to be true excellent service excellent product Q4 quantum midwheel electric wheelchair after initial issues cannot fault this product would thoroughly recommend both providers and wheelchair”

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Posted 2 years ago

“Friendly, upbeat, knowledgeable, they pay attention to every detail, you can try out wheelchairs and they're great listeners to your needs!! 5* :D”

Wheelfreedom 5 star review on 3rd February 2022

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Posted 2 years ago

“Easy to contact and we got great sevice”

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Posted 2 years ago

“Very quick delivery and collection. Light weight wheelchair. I was able carry in and out the car. Overall good service and would highly recommend.”

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Posted 2 years ago

“Great service from start to finish. Easy to book, staff were friendly and helpful, it arrived clean and with very good instructions and was ready to use within minutes and sending it back was also very easy. I wasn’t going to be in all day so the member of staff I spoke with said that’s fine and wrote it down and it was collected with no issues. Would definitely use again - although hoping I won’t ever need to!”

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Posted 2 years ago

“I highly recommend, cannot faulty delivery or collection. Very helpful. I hope this may influence your decision.”

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Posted 2 years ago

“First class friendly, helpful service, next day delivery (Saturday) wheelchair was perfect for our short term needs. Pricing very good. Item collected with no fuss and very promptly. I would recommend this company”

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Posted 2 years ago

“I am so grateful to you . From start to finish the whole service you provide is excellent . Such lovely people via phone calls and very friendly . Thank you ☺”

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Posted 2 years ago

“Very friendly team and easy to order. Efficient delivery and collection. Thank you”

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Posted 2 years ago

“What a Godsend Wheelfreedom has been. My husband’s made to measure chair was delayed and we urgently needed a wheelchair for his various appointments....was given details for the company and they were able supply a rental chair at affordable rates and even when we had to extend the chair hire, all done quickly and efficiently staff were friendly, extremely professional and efficient. I would not hesitate to recommend this company to my family including friends. The chair arrived safely and was collected safely in it's own box. The chair was highly maintained and suited my husband’s 6'4 frame. Thank you”

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Posted 2 years ago

“Needed a wheelchair temporarily for a family member coming home from hospital. I choose Wheelfreedom because of the reviews given, and I couldn’t have been more delighted with the service! Absolutely lovely service from Tracy on the phone. Delivery came the next day before 1pm. Highly professional service from start to finish. Collection of wheelchair was simple and easy. Price is very reasonable and the fact that we didn’t have to go and collect it was a bonus. I would definitely recommend this company for their professionalism and kindly service. Would use them again in a heart if needed.”

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Posted 2 years ago

“I needed a wheelchair after breaking my ankle and cannot fault Wheelfreedom. My chair was delivered the day after I called. I arranged to send the chair back when no longer needed and it was collected the following day. Customer service was excellent, I have already recommended them to someone and will do again in future 😊”

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Posted 2 years ago

“Thank you for the loan of your lovely chair. This was just what we needed to get my Mother mobile again. I took her out in it a few times. Even the ambulance drivers used it when Mum had to go to A and E pretty quickly and that was their chosen means of transport. The wheelchair was easy to move around, manoeuvre where it needed to go. It was comfortable with the right cushion. It was lightweight and portable enough to move and store when not required. The only we returned it, is because our OT said we could get one off the NHS and that's what we did. For short-term use or long-term if not entitled to an NHS chair. I would strongly recommend Wheelfreedom they were always so helpful. Thank you very much. I even told our carers about it so hopefully, more people will come to you for wheelchair hire or to buy one. I loved that hiring it meant it could be repaired and maintained which is important with chairs.”

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Posted 2 years ago

“Great and timely drop off and pick up service - would use Wheelfreedom again.”

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Posted 2 years ago

“Fantastic service from Wheel Freedom who provided us with a mobility scooter for my father over the Christmas holiday. Great advice, communication and support ensured that we had the right product bang on time. This made a huge difference to us and enhanced our holiday no end. Thank you. CB, Milton Keynes”

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Posted 2 years ago

“The staff were so helpful in assessing my needs. They recommended the foldalite pro powerchair, which has been so easy to use and given me back my freedom! I can't thank them enough for their excellent service, even ringing after a few weeks to check that everything was ok.”

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Posted 2 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews