Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My visit to the showroom and trying out 4 from a wide variety of wheelchairs was an enjoyable experience. Getting to test out of these at home to double-check which worked best in my environment a few days later, confirmed my choice. Subsequently delivered on schedule,powered up and ready to go. Customer service excellent.”

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Posted 2 years ago

“Delivery and collection of the wheel chair exactly as promised, customer services were helpful and friendly. Very satisfied with everything, thank you”

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Posted 2 years ago

“The wheel chair was very easy to order, very helpful staff on the end of the phone and it arrived on the day and time I wanted. It was in very good condition and collected on time. Would definitely use again”

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Posted 2 years ago

“We had the wheelchair for about 6 months. My wife found the chair itself comfortable. For me it was not over heavy and the only gripe I had was that the foot rests would get in the way when the chair was parked and my wasn't in it. The company is very easy to deal with and always met their commitments.”

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Posted 2 years ago

“Excellent service, very happy with the wheelchair and great customer service. Thank you!”

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Posted 2 years ago

“Very good service, friendly staff, easy to make the arrangements from delivery to collection. Will definitely use the service again and would recommend you.”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“From the moment we called into your showroom we were met with courteousness, care and knowledge without any pressure. Paul was most helpful and the 2 gentlemen who delivered the chair were helpful, considerate and kind. Thank you to all at your company you deserve to do well and will have no hesitation in recommending you. Thank you also to Debbie on the phone. Such a nice cheery voice!”

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Posted 2 years ago

“In late October I fell and broke my ankle in three places. Consequently after surgery to repair the breaks I was told that the ankle had to be non weight bearing for 6 weeks. Unfortunately three days after discharge from hospital I fell again and broke a hip. We had already arranged to hire the wheelchair from Wheelfreedom, so it was an absolute necessity to have the wheelchair . All the health professionals who visited me commented on the quality of the chair and asked for the contact details, especially as it was cheaper and more easily available than Red Cross or other suppliers. After three months we have returned the wheelchair, packed up in the original packaging and collected by courier the day after we contacted Wheelfreedom. The service and wheelchair have both been excellent. Would recommend them without hesitation.”

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Posted 2 years ago

“My visit to Wheelfreedom was handled from st art to finish by Kelly who made thewhole experience extremely pleasant and very informative. Kelly is very much at the top of her game. I thoroughly recommend her.Shve is an asset to Wheelfreedom!!”

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Posted 2 years ago

“great team efficient organised clean and in great working order good value for money”

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Posted 2 years ago

“Following an accident I required the short term hire of a wheelchair. Wheelfredom couldn't have been more perfect from my initial phone call the chair arrived the next morning. It was exactly as discribed, lightweight and easy for my carer to put in er car, easy to fold and easy to attach the foot rests. The chair was clean and in new condition, collection was also faultless and so glad i found Wheelfredom. I would highly reccomend to anyone needing to hire a wheelchair, the cost was also very reasonable.”

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Posted 2 years ago

“Ordering was simple, friendly and helpful.The delivery an pick up smooth and reliable.The wheelchair was like brand-new. It was light, very easy to push and manoeuvre.Altogether a joy to work with.Would thoroughly recommend the company.”

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Posted 2 years ago

“We needed a new electric wheelchair for my daughter and we’re so happy to find Wheelfreedom almost on our doorstep. They helped us choose the appropriate chair and accessories and everybody that works there was friendly and helpful. We rented the same model for 2 weeks to make sure we were happy. This gave us reassurance. I couldn’t recommend them highly enough.”

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Posted 2 years ago

“Excellent customer service really helpful and friendly. Delivery and return where so easy just wait for the door bell to ring. I think the delivery in the box is a great idea. I would definitely recommend Wheelfreedom. Self propelled manual wheelchair.”

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Posted 2 years ago

“The wheelchair was delivered promptly and was in excellent condition. I kept it for several weeks until my sciatica eased and it was collected on the day specified. I would thoroughly recommend this company for your needs!”

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Posted 2 years ago

“What an absolutely fantastic company this is! After recent ankle surgery & being unable to use crutches, I called Wheelfreedom who were incredibly kind and helpful, and had my wheelchair of choice on my doorstep the very next day. Once back on my feet, just one call and the wheelchair was picked up from my doorstep next day. Service doesn’t get any better than this - lovely people and brilliant service. Very highly recommended!!”

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Posted 2 years ago

“My wife Barbara signed three years contract for hire of Q4 quantum midwheel electric wheelchair sadly we had a sensor issue causing several stoppages to my wife's journeys which started on day three we were assessed by Doriano radice one of the most informative,polite, empathetic and sympathetic caring souls we have met especially in this environment very impressed by his professional and personal conduct was much appreciated in life , we were equally impressed by James Harris service manager for we were very stressed out understandably but his was calm , considered and what we like was hands on rang us on several occasions giving us updates and eventually issue was resolved in a very amicable way we had got several people telling us this way a good company and found out that to be true excellent service excellent product Q4 quantum midwheel electric wheelchair after initial issues cannot fault this product would thoroughly recommend both providers and wheelchair”

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Posted 2 years ago

“Friendly, upbeat, knowledgeable, they pay attention to every detail, you can try out wheelchairs and they're great listeners to your needs!! 5* :D”

Wheelfreedom 5 star review on 3rd February 2022

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Posted 2 years ago

“Easy to contact and we got great sevice”

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Posted 2 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews