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Wheelfreedom Reviews

4.9 Rating 2,409 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
We were looking for a straightforward wheel chair to take my Grandmother to Chelsea Flower Show. The chair was good value and the service was excellent. We collected and returned the chair directly to the depot, which was all very easy. Recommended.
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Posted 10 years ago
Fast, efficient service with first class equipment. Not cheap but Highly recommended
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Posted 10 years ago
excellent service quick and reliable. Delivered when they said and picked up on time.
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Posted 10 years ago
I found the leg trolley to be fantastic in nearly every aspect bar 2. 1 the back wheels kept locking 2 The knee foam - grey - was too thin hardly giving any protection and causing pain. I hope my comments help you to help future users. I would heartily recommend this equipment and found it promoted my quality of life whilst wearing a cast. Regards Lynne Drew
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Posted 10 years ago
Very quick and easy way to gain access to high quality wheelchair - very flexible approach regarding duration needed. Very pleased with the delivery and collection sevice.
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Posted 10 years ago
The Gatekeeper for this Company is excellent. Her telephone manner is superb she makes you feel like a valued customer. Our wheelchair arrived the next day of ordering and was like new. Instructions on how use, fold etc was very clear. Overal we had a good experience with this company and would recommend them highly. Thank you Ms Fagan
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Posted 10 years ago
Very good does not describe the service well enough..... AMAZING does I had an operation on my foot which meant 12weeks non weight bearing!!!! I was dreading the incarceration being a very active 54 year old. My surgeon told me about knee scooters as an option to crutches. After 1 day on crutches I was searching the internet. I ordered the scooter(which I named Scooby) he came the next day with clear instructions on how to put together. Scooby was a godsend,I really think I Would have gone mad without him.i was able to move from room to room, iron, prepare meals etc, I could get him downstairs but had to have help at night getting him up....... My trips to the hospital with scooby in the boot,of the car were easy & I was the envy of other patients whizz ing up & down the corridors, many asking how to acquire one The customer service was exemplary,I would not hesitate in recommending the hire of one. Although I am pleased to be out of a cast etc, I do miss Scooby.
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Posted 10 years ago
I found this company very professional, very good at providing you with the service you need and their delivery drivers very polite and punctual. They do 'what it says on the tin' I hope I never need a wheelchair again, but if I did I would definitely use this company again. From Sue
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Posted 10 years ago
Very efficient service. Excellent standard of wheelchair. Very helpfull staff.
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Posted 10 years ago
After major surgery on my lower leg I found crutches whilst being non-weight bearing almost impossible as I suffer from vertigo. I found Wheelfreedom by searching on Google and contacted them regarding hiring a knee scooter. The girl on the phone was extremely helpful, took my order and card details and the scooter duly arrived within a day or two and it was the best thing I could have done - I could not have coped with the last 6 weeks without it. The scooter was very easy to assemble with clear instructions and it was so sturdy and easy to manoeuvre. Once I was finished with it I simply rang Wheelfreedom on their free phone number and it was picked up the following day. The whole process was so efficient and easy and everyone was so helpful, from the girls on the end of the phone to the carrier company that dropped off and picked up. I would highly recommend Wheelfreedom for their professional, efficient, helpful service.
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Posted 10 years ago
Everything was perfect. Thanks
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Posted 10 years ago
All the arrangements for hiring the wheelchair were excellent. Delivery and pickup were extremely efficient. Packing arrangements were very easy and efficient and communication via e-mail and telephone were first class. I have no hesitation in recommending the service to anyone.
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Posted 10 years ago
I found your staff to be very helpful and polite, the service was exellent, the wheelchair was delivered and collected on time with no problems, I was also notified of this via e-mail which I found very useful as the wheelchair had been delivered to my holiday destination. I found the whellchair in good working condition, and above all it allowed me to have a good holiday. I would recommend your service to friends and would definitely use your services again if needed.
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Posted 10 years ago
Excellent service. The K 9 is brilliant!
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Posted 10 years ago
Excellent service - smooth transaction, delivered on time and picked up on time. Excellent communications and reasonable costs. Thank you!
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Posted 10 years ago
I found wheel freedom most helpful and not too expensive. Thank you!
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Posted 10 years ago
I enclosed a note indicating that I thought it was a sanity saver as it enabled me to do so manyv chores and move around so well. Patricia Fuller
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Posted 10 years ago
Absolutely brilliant! Couldn't speak more highly of the service & quality of the wheelchair received. Even staff at Stansted airport commented on the ease of pushing the chair! My mother was very happy to have had it for the 3 week period. Thank you so much. M Beare
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Posted 10 years ago
Fabulous service,cannot fault it. Made my mother's visit to us even more enjoyable as taking her out was so much easier with the chair, as we could go further and faster. Just like the service
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Posted 10 years ago
Needed an indoor sheelchair to tide me over for a torn ligaments in my knee. The service was absolutely perfect. The delivery the collection all wen swimmingly. Wouldn't hesitate to hire or buy from wheelfreedom. If and when I needed a wheelchair. Customer service second to none.
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Posted 10 years ago
Wheelfreedom is rated 4.9 based on 2,409 reviews