Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

Write Your review

Tell us how Wheelfreedom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered to requested address well in time. Substantially packaged. Easy to set up. A comfortable ride and for the 'pusher' easily manoeuvrable. Well pleased with the service and quality of the hired product. Just wish my right leg and hip didn't mean I needed it - but it was well worth the money and enabled me to get around Scarborough (a quite hilly place) without too much effort. Thank you.”

Helpful Report

Posted 10 years ago

“Excellent, timely and hassle-free service both in dropping off and picking up. Equipment was high quality and in good condition. Overall, I'm very impressed.”

Helpful Report

Posted 10 years ago

“I have used Wheelfreedom twice now for hiring a wheelchair to take my elderly mother on holiday. I have found them to be helpful and efficient and the delivery and pick-up of the chairs to our hotels has been prompt and reliable. I would recommend them to others. E Sumpter”

Helpful Report

Posted 10 years ago

“I hired a wheelchair from Wheelfreedom when the NHS one proved to be too wide to go through the internal doors in my bungalow. I have received the most courteous, efficient and helpful service from this firm. There was a problem with one chair which they solved promptly by exchanging the chair for another without any hesitation. When I didn't need the chair any longer, it was easy to put back into its box, it was collected the next day and my payments stopped at once. I would thoroughly recommend Wheelfreedom to anyone needing to hire this type of equipment”

Helpful Report

Posted 10 years ago

“This service helped and gave my father his independence to go out in the community. Both equipment and service provided were excellent, I would recommend Wheelfreedom to anyone with mobility needs. Thank you very much.”

Helpful Report

Posted 10 years ago

“I would like to say thank you so much. I have broken my hip so needed a wheel chair for short term needs. From my initial phone call I found the lady that a answered both helpful and informative. The wheelchair was great quality and easy to manoeuvre brilliant thanks so much”

Helpful Report

Posted 10 years ago

“Excellent and prompt service . The people I dealt with over the phone and by email were helpful and knowledgable . Thank you”

Helpful Report

Posted 10 years ago

“Delivery was excellent. Wheelchair was clean and well maintained. The chair allowed us to have a better break away as we did not have to worry about walking distances or relying on other transport. I was a little disappointed at having to stay in from 9-5 for collection especially as the actual collection time was 17.10”

Helpful Report

Posted 10 years ago

“Our family took us to Dubrovnik with your lightweight wheelchair, brilliant on their part. We were able to go to restaurants and visit places beyond my husband's walking capability right now.”

Helpful Report

Posted 10 years ago

“An outstanding service from start to finish. The wheelchair I hired after breaking my ankle proved a lifeline to me. It was comfortable, lightweight and versatile. I would recommend Wheelfreedom to anyone.”

Helpful Report

Posted 10 years ago

“Perfect! Wheelfreedom is both understanding and very efficient. The chair was extremely easy to use and helped us enjoy our visit to London. Would have missed many interesting sights without it. Best wishes to all the team members at Wheelfreedom!”

Helpful Report

Posted 10 years ago

“Excellent service cannot fault it, the wheelchair was just as described and very easy to manage even with one hand. Very much hope we do not have to use them again but if needed would have no hesitation in doing so.”

Helpful Report

Posted 10 years ago

“reliable and efficient service.”

Helpful Report

Posted 10 years ago

“Initial telephone contact answered all my detailed questions carefully and patiently. Delivery and collection took place as described to me on the phone. The packing box is easy to manage but large to store either folded or unfolded. The wheelchair was clean, in good working order and the wheels were easy to take on and off for car boot storage.”

Helpful Report

Posted 10 years ago

“Efficient and reliable service. Delivery and collection exactly as stated on website. Would definitely recommend using Wheelfreedom to others.”

Helpful Report

Posted 10 years ago

“Delivery and pick up were excellent and the chair was easy to use and very comfortable for the client. I would always recommend this company thank you Karen Lewis”

Helpful Report

Posted 10 years ago

“We were going on holiday and were looking for a light wheelchair to be able to take my 87yr old granny in to london to see the sights and do the london eye. I arrange for the chair to be delivered & collected from our hotel. When we arrived at our hotel the chair was at reception waiting. When we were finished we just put it back in its box ready for collection. I would like to say a massive thank you to wheel freedom for making it so easy to get a chair and for making out plans come true xx”

Helpful Report

Posted 10 years ago

“Your service was very quick and efficient. We were able to have our holiday in Florida, which we could not have done without the wheelchair. It was light and easy to transport and if we need to do this same again, we will not hesitate from using your service. Many thanks”

Helpful Report

Posted 10 years ago

“Very friendly service, rapid delivery and collection of the wheelchair. Should the need arise, I would definitely use Wheelfeeedom again, and recommend to others. Thank-you very much. Mrs Hickson”

Helpful Report

Posted 10 years ago

“We ordered a light wheelchair for 3days to be able to take my 87yr old gran into london to see the sights and go on the london eye. When i phoned to book the chair i asked if it would be possible for it to be delivered to the hotel we were staying at which was no both. When we got to hotel the wheelchair was there in its box waiting as agreed. We used the chair with easy on & off buses and trains and my gran loved it and being able to go in to london. At the end of the trip we just took it to the reception and it was collected from there. I would like to say a massive thank for your help and efficiency”

Helpful Report

Posted 10 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews