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Wheelfreedom Reviews

4.9 Rating 2,407 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
Very helpful staff and promt delivery , sturdy wheelchair , would use again if need arises
Helpful Report
Posted 7 years ago
""Taking a holiday with an elderly mother in law 88 who suffers from cellulitus in her legs and cannot walk very far was posing a problem. Your company made her face light up and enabled her to visit everywhere in the two weeks away. We had our 1 year old grandson as well so she could accompany him too. It was a fantastic holiday that we will not forget thanks to your incredible delivery and collection service. Thank you souch for making a very old lady so happy and allowing us to take her with us. Fiona Razzell
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Posted 7 years ago
Very helpful, friendly and easy to order. Would always recommend.
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Posted 7 years ago
Excellent customer service,very efficient.Would use again
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Posted 7 years ago
A Lightweight Chair. Amsterdam Proof Bloody Good Service Will Be Using again.
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Posted 7 years ago
ohh my god needed a wheel chair next day was before 3 pm so job done even delivered on a saturday wicked service thank u
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Posted 7 years ago
Very well organised delivery, pick up process and all the people I dealt with were very helpful and efficient. Thank you
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Posted 7 years ago
Service was prompt and aided to the recovery of my total ankle replacement quicker. Many thanks to all the team especially Sue who was my main contact. Excellent
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Posted 7 years ago
Fast service. Great customer service.
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Posted 7 years ago
Great customer service goods delivered and uplifted as stated wheelchair as advertised and staff helpful in all aspects very professional with empathy much appreciated at this time
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Posted 7 years ago
Suffering a sporting injury it was suggested I hire a wheelchair for a city holiday. Wheelfreedom were so easy to deal with, on time delivery, great foldable wheelchair and pickup was a cinch to book. Fantastic idea and service
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Posted 7 years ago
Great advice on the telephone, booking was easy, and delivery and collection worked well. I'll be back next year!
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Posted 7 years ago
100% satisfaction in all fronts in time polite ask to extend no problem Simply perfect. Will use again.
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Posted 7 years ago
Thank you. Thank you. Easy to use, excellent customer service- fabulously helpful staff- would definitely recommend!!!
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Posted 7 years ago
The ease and efficiency of ordering, delivery and collection of my wheelchair was exceptional. I used the online order system and all went well. I only needed the wheelchair for 2 weeks post surgery and a lightweight one that friends could manage. It arrived with clear instructions and packaging that just meant you had to wheel it out of the box. Great service, I would highly recommend it to anyone.
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Posted 7 years ago
Efficient delivery and pick up. Wheelchair and battery in excellent condition 2nd Year hired from you. Well pleased
Helpful Report
Posted 7 years ago
I ordered the wheelchair for my sick father who lives in a small apartment he had no space for the box that came with the wheelchair as it was absolutely huge. My father is now dying and in a hospice leaving my mother who has dementia in the flat alone. I called to arrange collection for the one day I was available for helping mum with collection and noticed the email confirming this asks me to put the wheelchair in a box. I called and said I'd thrown the box away and went round in circles with the man on the phone for ages because I only had that day to arrange collection because I needed to do it before dad died. I was even told if I wrapped it in bin liners they may take it which they did but rather than saying that in the first place or making it clear on the box that it should be retained your company made one of the worse times in my life more difficult a wheelchair is the last thing I want to be concerned with when my father is laying in a hospice dying.
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Posted 7 years ago
Excellent service - ordering, receiving and returning were made easy. The wheelchair was just what we needed to take on holiday abroad.
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Posted 7 years ago
Excellent customer service, and wheelchair was perfect, in great condition and easy to assemble/fold and unfold and very easy to push and to steer. Was exactly what we needed for a few weeks of reduced mobility. I would use Wheelfreedom again, and recommend them to anyone. Thank you.
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Posted 7 years ago
Very speedy delivery and an excellent collection system
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Posted 7 years ago
Wheelfreedom is rated 4.9 based on 2,407 reviews