Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find Wheelfreedom a pleasure to deal with. It is so easy to call and arrange a rental, and the people are always friendly and helpful in their dealings.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“From the moment I contacted Wheelfreedom to the final confirmation of delivery of the Wheelchair - which fortunately was utilized for my mother who has now been the very fortunate recipient of a new ceramic hip even at 95 years of age she is doing extremely well on a stable left leg !! - Wheelfreedom has been 100 percent wonderful to work with. I do not say this to flatter but have been treated with dignity and absolute professionalism meaning my trust and appreciation are truly 5 stars and would again like to thank the 'team' for their goodness. Thanks again. All the best. M”

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Posted 6 years ago

“I was looking for a mobility scooter was finding it very heard to get a decent one dew to money I had about £500 to purchases one . Well browsing on site all day I was really fed up now but just as I was going to sign off I found wheelfreedom was looking at all different ones then I came across ex rental and ex display models was so pleased I rang in the morning to ask for the model of scooter in the book then the lady and my self started talking and she told me they had other models agent pictures of other scooters count get over the price felt like all my Christmas had come at once I was going to be mobile again . I was so evicted I asked when was the earliest I could be delivered well she done all she could do and said how would tomorrow be fantastic I said this lady was so polite and done her up most to to get me mobile the next day bless you Debbie so if I see people looking for scooters I always recommend wheel freedom very good services good people and very good prices of the scooters and also knowing if things did go wrong help is always there instead of get ripped off like I did on my first mobility I purchased . So guys if your looking for a reliable scooter and friendly staff oh and good prices wheel freedom is for you give them a call . Many tanks Debbie .”

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Posted 6 years ago

“Excellent service on time and on the ball.Good telephone back up which was prompt in dealing with queries. Pity that you can only hire in fortnightly segments as I did not use the wheelchair for the las week of the hire period ancd had, under the contract, to pay for non- use. Thank you.”

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Posted 6 years ago

Dear Sir, Thank you for your valuable feedback. Please be advised that we do refund for whole unused weeks of hire after the initial two weeks hire charge. As your sixth week ran from a Tuesday to a Monday and the wheelchair was collected on the Friday no refund was due in this instance. Please feel free to call us on 0800 025 8005 and we will happily discuss further with you. Kind regards Sue

Posted 6 years ago

“Wanted a wheel chair for the next day. Arrived promptly and in ver good condition . Would definitely use again if required”

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Posted 6 years ago

“I hired a knee trolley as soon as I got back from the hospital with my ankle in plaster, staff were polite and helpful. It arrived early the next morning, very efficient. The instructions to assemble the knee trolley were easy to follow, and it proved very useful around the house - I wasn't very good on crutches! It was also easy to re-package the knee trolley for the courier to pick up at the end of use. Thank you very much!”

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Posted 6 years ago

“Very quick next day service. Easy to set up and use. Wheelchair appeared to be new. Excellent”

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Posted 6 years ago

“Excellent service - prompt delivery & collection. Couldn't have managed without the wheelchair - it enabled Dad to get out & about with us resulting in a happy holiday. Highly recommended & will certainly use again. Thanks again Wheelfreedom!”

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Posted 6 years ago

“Very easy too order and arrange collection. The wheel scooter gave me my freedom back to do things while non weight bearing after my heel reconstruction. Well worth the rental and costs rather than using crutches. Couldn't recommend high enough.”

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Posted 6 years ago

“Prompt delivery and collection”

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Posted 6 years ago

“Scooter delivered and picked up on time. Staff have been polite and professional to me always. Prices are pretty reasonable. Conclusion: I don't have hesitation in recommending Wheelfreedom.”

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Posted 6 years ago

“Very helpful in arranging a scooter. Scooter arrived on time and in good condition. Full instructions given as to how to use. Certainly would recommend.”

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Posted 6 years ago

“Excellent service. Helpful staff”

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Posted 6 years ago

“Excellent service and good wheelchair would recommend to anybody.”

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Posted 6 years ago

“Wheelfreedom staff were very helpful & polite would recommend & use again”

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Posted 6 years ago

“The service I received from you was excellent. I had no experience of wheelchair use so your help and advice was invaluable to me. Thank you very much. June Hickman”

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Posted 6 years ago

“Excellent service Thank you.”

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Posted 6 years ago

“When visiting my Mum in London, we rent a pusher as she walks slowly and cannot walk for sustained periods. Wheelfreedom is so easy to use! We just call, order the correct model and it gets delivered the day before we arrive and picked up the day after we leave. Great customer service and so easy to work it all out!”

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Posted 6 years ago

“Most impressed with Wheelfreedom following the accident where my wife severely fractured her leg. One phone call and a wheelchair rental was organised and delivered the next day . similarly when we finished with it. Prompt collection, followed by email to say you had received it. Most impressed at your efficiency.”

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Posted 6 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews