Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At a very stressful time I contacted Wheelfreedom to hire a wheelchair. I can honestly say every step of the way was clear, straightforward, and they did what they said they would. Absolutely no issues. Returning was just as easy. I highly recommend.”

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Posted 1 year ago

“I was very greatful they were there to deliver my wheelchair next day during COVID-19 it was very easy to return thankyou wheelfreedom”

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Posted 1 year ago

“I was very greatful they were there to deliver my wheelchair next day during COVID-19 it was very easy to return thankyou wheelfreedom”

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Posted 1 year ago

“Excellent service, friendly and efficient staff, would definitely recommend”

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Posted 1 year ago

“Quick, efficient. helpful on the phone, delivered and collected quickly. Second time we have used them would highly recommend.”

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Posted 1 year ago

“Quick easy helpful. You never think it will be you that needs a chair, but it was and Wheelfreedom was an excellent company to deal with. Very helpful whe you did not really know what you wanted, but the process was very easily handled by your competent lady on the phone, I cannot thank her and your company enough. Susan Macey”

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Posted 1 year ago

“We ordered a child size 2 wheelchair from Wheelfreedom and it was delivered the next day and collected quickly following the end of use. It was in a cardboard box with full instructions and tools. Very clean and looked well looked after. My son found the chair very comfortable and easy to get in and out of.”

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Posted 1 year ago

“I rented a wheelchair from Wheelfreedom and found the staff I spoke to on the phone really helpful and very friendly. The Breezy chair was quite basic but did the job. It was comfortable and easy to collapse for car travel. Delivery and collection were both very easy to organise and I really appreciated that I was able to get the chair so quickly.”

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Posted 1 year ago

“Excellent service very helpful staff and the wheelchair arrived the next day. I was very impressed, all round excellence.”

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Posted 1 year ago

“This is such a great service. Very easy to book over the phone with friendly and helpful customer service staff. The chair arrived exactly when expected and was clean and in good condition. The cost of delivery and collection is quite high but I was happy to pay this for the convenience and quality of the service for short term hire.”

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Posted 1 year ago

“Brilliant service in our hour of need, next day delivery, next day collection. A very efficient and easy to use service. The Wheelchair was immaculate and they even cleaned it for us on the return. Highly recommend and would use again.”

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Posted 1 year ago

“Great wheelchair, easy to order and delivery collection with no effort. Lightweight enough for lifting in and put of car. Was perfect for my husband who had ankle operation which allowed him to girls around, he also loved he could get himself around without having to be pushed. Highly recommended 👌”

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Posted 1 year ago

“Brilliant company. Ordered and delivered the next day. Had a small problem with the original wheelchair, came picked it up, and dropped off a new one with no hassle. The wheelchair was great and had special leg adaptions so that I could elevate my legs to stop them from swelling. Folded up and went in the boot of the car. As a smaller lady, it was a bit heavy for me to wheel on my own outside on the uneven pavements, but on flat indoor surfaces, for example, when shopping, it was great and rolled well. Customer services are always responsive, cheerful and helpful in any way possible. Would highly recommend the company.”

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Posted 1 year ago

“The frame clamp on my Empulse F55 power add on had a fault on it recently so I got in contact with customer services who replied to me very quickly saying that the part had been ordered! James Harris kept me informed throughout about when the part was coming and arranged for it to be repaired today. It's a pleasant change to be kept informed of what is happening and James even let me know when they would be getting back to me next. Really excellent customer service, very much appreciated!”

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Posted 1 year ago

“I wanted to get a 'power add' on for my manual wheelchair and Adam was great in helping me choose the right one for me. There was no pressure and I was able to try out lots of different ones. Took me a while but I finally purchased a Sunrise Medical Empulse F55 which is a great piece of kit! It has made life much easier for me.”

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Posted 1 year ago

“Good range of products. Easy to use web site. Very reasonable prices and very quick delivery. My wheelchair arrived the day after I ordered it - as promised. Return collection was included in the delivery cost. Wheelchair was clean and functioned as if new. Exactly as described. Delivery and collection went absolutely like clock work. Staff very helpful and friendly. 100% recommended!!”

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Posted 1 year ago

“Wheel freedom service and staff was very good. Delivery and collection service was easy.”

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Posted 1 year ago

“Very impressed with the speedy delivery of the wheelchair which served its purpose well. It was also collected very efficiently. Thank you Wheelfreedom.”

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Posted 1 year ago

“Every helpful let us try as many scooters as we wantrd very friendly and polite staff”

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Posted 1 year ago

“Wheelfreedom were excellent help. We were going through a stressful situation, needed a wheelchair at short notice, and didn't know anything about the types of wheelchairs. They were very helpful over the phone, helped decide which one we needed and arranged a next day delivery for a good price. They also have a showroom where you can see the wheelchairs before renting/buying, although I think you need to book in advance if you want an advisor to give you time in the showroom - worth calling and checking in advance.”

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Posted 2 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews