Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

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“Please ignore my previous review, I pushed the wrong button. The service we received was excellent. Prompt responses to emails. Highly professional and yet friendly staff over the phone. Delivery and pick up exactly as we were told. Lastly. immaculate arrangement and great atterntion to every possible detail.”

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Posted 6 years ago

“Very easy to book, efficiently delivered & collected. Very happy with service recieved”

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Posted 6 years ago

“Great service and delivery but as wheelchair was a self propelling as well as push it did not fit in the car boot very well”

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Posted 6 years ago

“Urgent request for a wheelchair who’s arms folded back. Not a problem for this super efficient company. Delivered and collected as requested”

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Posted 6 years ago

“So from start to finish the process was easy thanks Sue”

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Posted 6 years ago

“Delighted with the service I received when I required a knee scooter to see me through several weeks of non weight bearing on my left leg following fdl tendon transfer. I wasn't too sure if one would be suitable having had a knee replacement on that leg and do not find kneeling very easy or comfortable. I spoke to Danny, who whereas he couldn't give me a definite yes or no as to whether a knee scooter would be any good for me, said that if it wasn't, the firm would refund my money so all I would loose would be one weeks hire and the delivery costs. I decided to go ahead. Scooter delivered within the delivery window. At the end of the period the scooter was picked up by the courier as arranged. I can't praise the company enough. Excellent customer service.”

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Posted 6 years ago

“All the staff were very helpfull and the wheelchair arrived the next day as promised. Returning the wheelchair after 3 months was equally professional with the chair being collected on the requested date. I have no hesitation in recommending them.”

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Posted 6 years ago

“Excellent service from start to finish the delivery was on time for collection was on time because of my injured knee it meant I had facility to move around more outside . I would recommend highly to anybody .”

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Posted 6 years ago

“Very efficient service and kept me mobile and more independent during my 6 week period of non-weight bearing. Many thanks”

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Posted 6 years ago

“Friendly staff..welcoming and helpful”

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Posted 6 years ago

“The trolley and the ramp were perfect to help me to be mobile in a cast on my ankle. Delivery/collection was flawless and every interaction with the staff was friendly and helpful. Recommended”

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Posted 6 years ago

“Great service, pleasant staff who were clear speaking and process explained precisely. Collection went perfectly too”

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Posted 6 years ago

“I was very happy with yhour service. And I will certainly use you again if needed. Kind regards. Roman Pysh-White.”

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Posted 6 years ago

“Delivery to the Care Home was efficient. Communication with the firm was good. Only four stars because they need a pick-up courier system that doesn’t require someone to be in from “9:00 to 17:00”.”

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Posted 6 years ago

“In essence I had received professional, polite, understanding and informed service. My initial telephone conversation with Wheelfreedom convinced me that I was dealing with a professional company as they listened to my needs. We arranged an assessment at my home. I have used wheelchairs all my life but this is the first time I have been thoroughly assessed. Rasheed monitored my movements around my home, took me outside to see how I managed on the road and pavements. All the time Rasheed was here he took copious notes, asked relevant questions and made informed suggestions with regard to customising my wheelchair. After placing the order and during the waiting period, Giles kept me informed of the progress of my Storm 4. When my wheelchair was delivered xxx made some adjustments to make sure I was 100% comfortable. During the following weeks Giles made follow-up calls to make sure I was happy. I highly recommend Wheelfreedom and would definitely consult them again. Paul de Vere”

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Posted 6 years ago

“When it came to buying a new powered chair, I found Wheelfreedom has not just expert knowledge of available products. More importatntly, they worked closely with me to identify what I wanted from it, so as to ultimately deliver a "bespoke" solution in a powered chair that truly matches my needs.”

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Posted 6 years ago

“Great service - delivered two wheelchairs (a lightweight folding one and an electric one) exactly as requested, while I was recovering with a broken hip and collarbone. Both chairs worked fine, no problems at all. Both were collected as arranged. Very professional and efficient service!”

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Posted 6 years ago

“I didn't need to push fintan in a manual wheelchair”

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Posted 6 years ago

“very easy to speak to someone and explained the whole procedure simply”

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Posted 6 years ago

“You made the last weeks of my mum's life so much better. And it was so easy. Next day delivery and collection. No fuss. Very reasonable rates. Thank you so much.”

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Posted 6 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews