Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

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“I cannot fault this company and their service. I needed a wheelchair unexpectadly and in an emergency for my 6 year old daughter. Within 24 hours of speaking with someone (first port of call was the website which was clear, factual and easy to navigate) a paediatric wheelchair arrived on my doorstep with full instructions. Payment was taken over the phone and clearly explained. When I no longer needed the wheelchair I simply phoned Wheelfreedom to arrange courier collection, re-packed it in the box it came in and waited for it to be picked up. The whole service was friendly, polite and saved a very stressful situation from being a lot worse! Thank you”

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Posted 3 years ago

“Hello, The service and staff were impeccable. In particular Kelly was a pleasure to deal with. Kelly actually listened to our requirements and cam up with the perfect solution.Very professional, patient and knowledgeable. A total credit to you company. The choice at the showroom was outstanding, it’s so big you can even try the scooters indoors. I can find no fault with this company. Thank you”

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Posted 3 years ago

“Very easy to book, deliver and return. Overall brilliant service. I would highly recommend.”

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Posted 3 years ago

“Excellent service. Easy to arrange and pay. The wheelchair was delivered to the caravan site we were going to and picked up again. The wheelchair was delivered in a sturdy box with straps to ensure its security. It was easy to repackage the chair and leave it at the reception office at the site. The chair was fully operational with tools, to adjust it, provided. St. Ives streets are very steep and cobbled so pushing was hard work! It would have been worse using our own chair, if we could have fitted it in with our luggage. Our experience of Wheelfreedom was superb. Pity the weather in Cornwall wasn’t better.”

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Posted 3 years ago

“It was good to be able to visit the showroom and have the scooters demonstrated by Kelly who was really good and very helpful,asked the right questions and worked out what we needed and I tried them out and even worked out how we would get it in the car,we purchased our scooter there and then took one home that same day,great service and a very efficient and friendly staff and Kelly especially.”

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Posted 3 years ago

“This company are the best. Very polite lady kelly. Very friendly snd helpful with helping me find the right wheelchair for my bother. Got the delivery the very next morn and it was everything she said it would be. I would use this company again. Thank you so much. 👍”

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Posted 3 years ago

“Very efficient service and friendly staff. Wheelchair was clean and in good condition. Delivered and collected as scheduled. We would definitely.be happy to use the service again.”

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Posted 3 years ago

“Friendly and welcoming from the phone call to book my appointment. Martin was knowledgeable and patient, and Jordan took time and care to make sure I found the right cushion. They did much to make sure that my (somewhat complicated) requirements were accommodated in ways I could never have thought were possible. I’m really excited about picking up my chair and being able to live a bit more life than I can at the moment. Thoroughly recommend Wheelfreedom as friendly, helpful and accomodating to me as a first time wheelchair user.”

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Posted 3 years ago

“Thanks-you for the high quality experience when we visited you to choose and purchase a mobility scooter. It was great to be able to try a variety of scooters and decide which one suits us best. We've already enjoyed a few 'walks' and it's quite liberating to be able to cover more ground than previously.”

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Posted 3 years ago

“Hire service was great! Easy to order and to arrange a return, fast service, and helpful staff.”

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Posted 3 years ago

“Thank you Wheelfreedom for a very efficient service. The person I spoke to when I phoned was extremely helpful and very friendly. The wheelchair arrived and was collected without any problems and we were very impressed with the easy packaging method. The wheelchair was in excellent working order and was very clean. My Mother had many comfortable rides and pushing her was easy. I would certainly recommend Wheelfreedom and will hopefully be using your service again.”

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Posted 3 years ago

“Top service.”

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Posted 3 years ago

“A friendly, efficient and helpful service from start to finish. Will definitely use the Company again and strongly recommend them.”

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Posted 3 years ago

“What a great service, fast delivery, of a raised leg self propelled wheelchair on a flexible loan basis. Friendly and efficient customer service. I thoroughly recommend the company.”

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Posted 3 years ago

“Ordering was easy. Delivery and pick up was fast and reliable. The rollator was great; easy to use, very manoeuverable, comfortable. We returned only because we have decided to buy one. Would recommend”

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Posted 3 years ago

“Hiring a wheelchair wasnt exactly on our bucket list of things to do in 2021... however from initial phone call to returning the chair at the end of its use its been an absolute pleasure to deal with wheel freedom. website was helpful initially and then everyone we spoke to on the phone was helpful and friendly and organising the rental was a doddle. chair arrived the next day ready to go. And when we were finished a quick phone call and it was whisked away the next day and a courtesy call followed to inform us they had received the chair back. Excellent service :)”

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Posted 3 years ago

“Very polite in the phone, excellent customer service.”

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Posted 3 years ago

“Really helpful when making enquiry over the telephone. We needed a wheel chair to accommodate my husband's full length leg brace. Chair was just what we needed, built for his purpose, robust, adaptable, portable and comfortable. Prompt delivery and collection. Would definitely recommend this company. Thank you.”

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Posted 3 years ago

“Excellent service. We hired a wheelchair for an elderly relative just for the day, as an experiment to prove how much they benefit from one! It worked. Wheelchair was delivered and collected with ease, thank you.”

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Posted 3 years ago

“Wheelchair arrived day after I contacted Wheelfreedom. Easy to get out of box I used it a few times over a fortnight due to ankle injury. They collected it the day after I rang to say I had finished with it. Wheelchair packed away easily. The delivery and collection was straight forward. The wheelchair suited my needs well. Very helpful and friendly on the telephone. Thank you”

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Posted 3 years ago

Wheelfreedom is rated 4.9 based on 2,407 reviews