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Wheelfreedom Reviews

4.9 Rating 2,409 Reviews
100 %
of reviewers recommend Wheelfreedom
Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Anonymous
Anonymous  // 01/01/2019
Excellent service. A perfect wheelchair for my son to use on our holiday, especially at the airport.
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Posted 9 years ago
Very friendly and helpful each time I telephoned. Good company who I would recommend.
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Posted 9 years ago
Highly efficient supply and collection. Top quality equipment. All in all our experience was first class. Thankyou very much indeed!
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Posted 9 years ago
What a great service!!! The wheelchair was delivered on time to the correct address and picked up again at the right time and from the right place (a different address). Thank you so much. Your service really made a difference to our trip to the UK. Bev L, Cape Town, South Africa
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Posted 9 years ago
Mum was very happy with her chair, very comfortable , better than her own.
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Posted 9 years ago
Great service
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Posted 9 years ago
Excellent service - delivered to us on time in deepest Dorset. This service enabled us to travel from Manchester area to Dorset without having to worry about taking our own wheelchair in the car, giving us plenty of room for luggage and dog. Collected on time at the end of our holiday with no problems. Will definitely use this service again.
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Posted 9 years ago
Prompt,reliable service very impressed have already recommended to several people on my outpatient visits.
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Posted 9 years ago
Really great service and very helpful staff! I will recommend it to anyone
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Posted 9 years ago
The service you offer is fantastic. My mum broke both of her ankles and we needed a wheelchair quickly, we phoned you and one was delivered the next day. The price was very good for the freedom it has given my mum whilst she has been unable to walk. Once we'd finished with the wheelchair you collected it the next day. I'm hoping we won't require your services again(!), but I would recommend you to others.
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Posted 9 years ago
I was impressed with the service I received from Wheelfreedom. The whole process was quick, easy and hassle-free: the person I spoke to on the phone explained how it all works and took details to ensure that the wheelchair was the one I needed for my mum. Delivery and pick-up of the chair was on time and couldn't have been easier. I would definitely use this company again, and would recommend it to others.
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Posted 9 years ago
Amazing service...Thank you made my holidays with my ma easier
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Posted 9 years ago
Excellent service and really comfortable wheelchair - i cannot fault anything from communication to delivery to collection. Thank you it has been a life saver!
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Posted 9 years ago
Easy, efficient and painless service. Would certainly use again.
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Posted 9 years ago
The lady I spoke to was extremely pleasant and helpful. The wheelchair with a leg extension was perfect for my young teenage grandson . We all enjoyed our holiday and we were able to include him in everything we did. The chair folded down easily for transporting in the car . Thank you very much indeed,
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Posted 9 years ago
I found Wheelfreedom on the internet following a search when I needed temporary help with mobility after surgery on my ankle. I phoned to discuss my needs and a very helpful person answered. I ordered a wheel chair and knee scooter which were delivered promptly. The wheelchair was helpful, but the knee scooter was amazing. I was able to move quickly and also to carry light things with one hand. It transformed a difficult few weeks. One suggestion though - could you add a basket to the front. Many thanks for your prompt, helpful and courteous service. I have already recommend you to other people.
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Posted 9 years ago
Delivered and collected perfectly on time, excellent all round service, thanks
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Posted 9 years ago
The brakes on the wheel chair did not work efficiently when used the chair to a took a long time to stop despite holding down the brake hard . I used the chair once and was not able to use it again because of the faulty brake.
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Posted 9 years ago
Dear Ms Murray, Thank you for your feedback regarding the wheelchair you hired from us. We are sorry to hear of the problems you experienced, but are slightly baffled by the issues you described. The wheelchair comes with parking brakes, which can be applied when the wheelchair is already at a complete stop to hold it in place – these brakes are not designed to be used when the wheelchair is in motion, as explained in the user manual supplied with the equipment. We do offer a next working day replacement service to keep our customers mobile should any problems arise with the wheelchair – unfortunately we were not made aware of any issues during the hire, so were unable to assist in this way. Please could you contact us on 0800 025 8005 to discuss the problems you experienced with the wheelchair, so we can look to resolve them. Yours sincerely, Chris Sedgwick Operations Manager
Posted 9 years ago
I had my leg in plaster for 8 weeks, with out the knee scooter I would have been stuck as I can't use crutches. Many people asked where I had got it from and I gladly told them. I took it to my last hospital appointment and there was so much interest. This is the second year I have had to rent one and I thank you from the bottom of my heart. Fantastic service from you.
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Posted 9 years ago
I found the wheelchair to be in excellent condition, was very easy to fold down and light for transportation. The chair was both delivered and uplifted with ease. I would certainly use wheel freedom again.
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Posted 9 years ago
Wheelfreedom is rated 4.9 based on 2,409 reviews