Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,407 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Anonymous

Anonymous // 01/01/2019

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“Lovely friendly service, easy to understand the process and professional.”

Helpful Report

Posted 9 months ago

“Easy to contact by phone,friendly & well informed service,easy to set up account,prompt and personal delivery,good product,easy to opt out and settle account. What more could you want?”

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Posted 9 months ago

“A very easy and pleasant company to deal with. Everyone from the sales contact, through to the previsit call, trial itself and eventual recommended solution was first class. A really knowledgeable set of employees helping those that really need it with a tremendous attitude all round”

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Posted 10 months ago

“Ordered a wheelchair to help my mother recover from knee surgery. Ordering was very simple; pleasant, helpful staff processed the order over the phone. Delivery was quick and efficient on a pre-agreed date. Costs were transparent and fair. The wheelchair was well made, simple to set up and use, very lightweight and easy to transport. Returning the wheelchair was very quick and effective. Next day collection and the product was easy to repack. Very happy with the overall service and quality”

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Posted 10 months ago

“The wheelchair is light and easy to use. It’s comfortable and delivery and pick up was simple and efficient. I hope I never have to, but would definitely use this company again if I ever had the need.”

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Posted 10 months ago

“This is a great company. Customer service offered me good advice to suit my changing needs and were always very helpful. Delivery was fast and efficient . It is easy to cancel the next hire payment . The equipment was good quality, sturdy and very clean”

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Posted 10 months ago

“Very pleased with the quality of the hire chair and felt it was very good value for money. It was very reassuring to be able to speak to actual human beings over the phone, as opposed to messages via the web. All the staff we spoke to were first class and caring particularly Sue who deserves a special mention. We would definitely use them again.”

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Posted 10 months ago

“A most efficient and prompt service; highly recommended.”

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Posted 11 months ago

“Delivery and collection was prompt and hassle free, the wheelchair itself was easy to assemble. It was well suited for the heavier person and handled very well. It has been a huge help as my husband was able to go watch the fireworks at a display for the first time with the grandkids. We were considering on purchasing a wheelchair from yourselves, so if you could email me prices for wheelchairs for 22 stone plus persons. But also one thats compact enough to go into a boot of a car.”

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Posted 1 year ago

“An excellent service which helped tremendously at a time of need.”

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Posted 1 year ago

“I've hired a wheelchair twice from Wheelfreedom now and the chair itself has been of excellent quality and the overall service equally good.”

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Posted 1 year ago

“I wanted to express my gratitude and appreciation for the outstanding service provided by your company in crafting a wheelchair for my son. The entire experience, from the initial consultation to the final delivery, were as expected in every aspect. The quality of the wheelchair is very good, demonstrating the skill and dedication of the team. The customized features have significantly improved my son's comfort and mobility, making a positive impact on his daily life. I will not hesitate to recommend your services to others in need of quality mobility solutions.”

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Posted 1 year ago

“Very professional service - I rang 3x in total, firstly to order which was dealt with the super-efficiency; 1x at the end to return the wheelchair, I spoke to the same person. In the middle I rang to ask for an extra leg rest, they wanted me to call back, but when I said no, I am working they left a note for actioning on Monday and action was prompt. My only slight niggle was the strength required to tighten the leg rests with the Allen key. The leg rest came undone quite often when out and travelling over uneven surfaces.”

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Posted 1 year ago

“Quick and helpful service. Everything delivered and collected on time. Exactly what we needed at a challenging time.”

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Posted 1 year ago

“I've been a permanent wheelchair user since 1982 , but a broken leg added to woes earlier this year. I was delighted when we found WheelFreedom could supply us with a special wheelchair with elevated leg raiser for as long as I needed it. At a reasonable cost but also would deliver and collect too. Fantastic. A truly 21 st century Service. It came before 9am the next day and has been exactly what I needed to use while my leg healed. It's now been returned after nigh four months, collected without any problems. Thank you for an exemplary equipment rental service - invaluable to me on this occasion. Highly recommended for when you need special equipment quickly and conveniently. I'll certainly keep contact details and share with others”

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Posted 1 year ago

“The company was very easy to contact and deal with, the folding wheel chair arrived the next day and was exactly as described; excellent service”

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Posted 1 year ago

“Easy of rental. Prompt delivery. Excellent machine, excellent pickup and return. No Hassle from start to finish.”

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Posted 1 year ago

“It was very easy to phone and make a booking. The wheelchair for my 4year old granddaughter arrived the very next day, even though we live in Yorkshire. It was very clean and easy to fold up. It fitted in the boot of my small car, with the parcel shelf removed My granddaughter was delighted with it and it proved so useful for getting her to school and going out and about at the weekend, whilst her leg was broken. Once she was better, returning the chair was also extremely easy to arrange. The lady I spoke to on the phone was so helpful. I would really recommend this company to anyone requiring the temporary use of wheelchair. I had tried to find a child's wheelchair locally, but no-one had one, so it was great to be able to organise one so quickly and easily over the phone.”

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Posted 1 year ago

“great quick friendly service, from ordering to returning. We hired a wheelchair for a few months while our son recovered from major surgery.”

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Posted 1 year ago

“I hired a wheelchair to help with my 89 year old father’s mobility issues. Despite him telling me he did not need it, a wheelchair made our lives so much better and we got out much more. The wheelchair itself came in great condition with clear instructions for use. Any time I rang up for advice I spoke to super helpful and friendly call handlers. After renting a wheelchair for a number of weeks, at what I consider to be a reasonable rate, I now know what to look for when we buy one. So thank you.”

Helpful Report

Posted 1 year ago

Wheelfreedom is rated 4.9 based on 2,407 reviews