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Wheelfreedom Reviews

4.9 Rating 2,408 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
What a marvellous service. Carmelita answered every query on the turn. There was a slight delay with the hour slot but we were kept informed and refunded £5 without asking. Many thanks this servicevis highly recommended.
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Posted 9 years ago
Excellent service in every respect.
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Posted 9 years ago
Brilliant service very helpful and very easy to organise collection on the website great how they keep u informed with everything through email
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Posted 9 years ago
Brilliant service very helpful and very easy to organise collection on the website great how they keep u informed with everything through email
Helpful Report
Posted 9 years ago
Brilliant service very helpful and very easy to organise collection on the website great how they keep u informed with everything through email
Helpful Report
Posted 9 years ago
The collection and delivery service are superb and they are very quick to deliver within 24 hours so that part of the experience was very good - what was not good is that if you have got a broken limb and you are left to interpret the instructions to put the scooter together which took us about four hours - I was in agony the entire time - the directions were not clear at all and had I not had my daughter home from university then I would have NEVER been able to put together the scooter in a million years. The plastic handles came off very easily which could disrupt your balance when scootering and if you don't have good balance and a very smooth surface on which to operate (scooters don't really DO sidewalks and uneven surfaces which are lethal) the scooter trips up and I went flying over the handle bars once at East Croydon station - would not recommend for anyone over say 55 who wasn't fit and didn't have very good balance. The positive thing is that I could not have commuted to work for 10 weeks without it but you have to be on the ball and alert to use it for commuting - also the police tried to ticket me once on the train platform as one is not allowed to use anything like a scooter with wheels on the platform and when he asked me to get off of it and walk it like other cyclists.... I looked him pretty stern in the eye and said "ah, duh, I can't walk officer, which is WHY I'm on a scooter in the first place - my foot is broken duh" and he backed off right away as I continued.
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Posted 9 years ago
Super efficient service
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Posted 9 years ago
Excellent machine couldn't have managed without it
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Posted 9 years ago
All went very well thanks.
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Posted 9 years ago
Very good sevice providing great products at a great price,will use again thanks. PS do you hire out self propelled wheelchairs with pneumatic tyres
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Posted 9 years ago
Excellent service. Delivered very quickly and also picked up promptly too. I would definitely recommend. The wheelchair itself, which was the light folding one was very easy to use too and also easy to transport. It was very easy to push as well.
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Posted 9 years ago
The most efficient, reliable service I have encountered during my severe ankle injury
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Posted 9 years ago
What an excellent service, no problem booking online. Item delivered as advised, on time. Easy to arrange collection, which was also hassle free being collected as requested Have no hesitation in using Wheelfreedom again and would certainly recommend them to others.
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Posted 9 years ago
Great service and product. . I ordered my knee scooter at 4pm on the day I broke my ankle and received it before lunch the next day. The scooter was fantastic and immediately gave me back the mobility I had lost on crutches. With the scooter I was able to continue working which would otherwise have been impossible. I am now in a walking cast and no longer need the scooter. When I phoned to arrange pick up, the scooter was collected later the same day. I am so impressed by the tremendous customer service. Thank you. I am so glad to have had the scooter and would highly recommended it.
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Posted 9 years ago
An excellent service and very helpful
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Posted 9 years ago
Ordered a wheelchair on a Friday which was delivered early the next day (Saturday) for my mum who has broken her leg 12 months after having a knee replacement. Fortunately she lives in a bungalow so the wheelchair helped her get around rather than hop around with the zimmer frame she was given. We've since been lent a wheelchair by a family friend but I would recommend this service to anyone who needs to hire one for a short time. The one my mum was sent was very clean and actually looked brand new.
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Posted 9 years ago
I would not hesitate to recommend using yourselves, the service was excellent. The delivery was exactly when I was informed it would be and collection was the same. The wheelchair received was of high spec, comfortable and so easy to use. The first two weeks of breaking my leg were made much more bearable by using your services.
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Posted 9 years ago
Although not in the UK myself everything was arranged through HealthProfessionals with Wheelfreedom for my father and it was a great relief to me. Among all the things I have to organize for him, this was the easiest and most professional. Thank you. Lina Adeeb
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Posted 9 years ago
A quick, safe and efficient service.. Thank you so much.
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Posted 9 years ago
I received excellent service which really helped at a difficult time. All staff were really good with advice and the lady on the telephone was charming. I will use them again in the future when the need arises which I am sure will happen. Thanks for your help . Eunice
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Posted 9 years ago
Wheelfreedom is rated 4.9 based on 2,408 reviews