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Wheelfreedom Reviews

4.9 Rating 2,407 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
17
Anonymous
Anonymous  // 01/01/2019
Very smooth process from start to finish, thank you
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Posted 2 years ago
So easy to read all the details on the website. When speaking to the agent to order they were thoroughly professional yet friendly and understanding. My order was placed most efficiently and emails confirming delivery received. Sadly further complications led me to cancel the order yet again handled so professionally and refund received well ahead of expectations. I will ensure that I keep this contact for potential future use.
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Posted 2 years ago
All contacts with Wheelfreedom pleasant and efficient. Wheelchair delivery worked smoothly. Wheelchair as expected, lived up to expectations. Returning the wheelchair no problem. Remember that you'll need a good, solid cushion if you're going to be pushed along a canal. towpath! Thanks, Whheelfreedom
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Posted 2 years ago
Very friendly, knowledgeable and efficient service and a pleasure to deal with.
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Posted 2 years ago
I received very prompt response to my request and the time to be delivered to my home address. Thank you for your help.I would recommend your company to all who require your services. All the staff who dealt with my order were not only efficient but polite. Nothing was too much trouble. Thank you so much.😎
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Posted 2 years ago
Wheelfreedom is a fantastic company. Their phone service was exceptiional. Before contacting them, I had contacted other companies, and they did not have anything available for months. When I found Wheelfreedom, I didn't realy expect better, but Sue reassured me that they had a lot available. So I made the reservation. The price was good. Even though we needed it for only a week and they had a two-week minimum, I still thought the price was fair. And that included them delivering to and picking it up from our hotel. What nice service! So they did everything they promised, the chair looked to be new and practically moved itself, it was so easy and light to push. We are really happy with Wheelfreedom and look forward to enlisting their services again.
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Posted 2 years ago
The wheelchair was just perfect for my guest. It enabled her to get to places with us that would have been restrictive for her. Delivery and pickup were right on time.
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Posted 2 years ago
The customer service from Kelly at wheelfreedom was amazing no pressure to buy just great advice and I love my scooter it’s perfect if you have mobility issues this is definitely the company to go to scooter delivered promptly and great aftercare
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Posted 2 years ago
Fantastic service, fab quality wheelchair and excellent customer service. Delivery and collection was so easy, I would highly recommend.
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Posted 2 years ago
The mobility scooter has opened my life again. I can go shopping more than once a day. I visit friends. All in all it's given me my confidence back.
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Posted 2 years ago
Excellent, friendly service by all staff.
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Posted 2 years ago
Excellent service would recommend
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Posted 2 years ago
Very friendly and professional service with quick delivery! Made my mums stay so much more enjoyable. Thanks!
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Posted 2 years ago
A really good service that made an enormous difference for us. Next day delivery is great too.
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Posted 2 years ago
A broken hip in March (the latest in a long line of injuries) made me re-think how I got around as a long-term crutch user. I needed to eliminate my risk factor. I read several reviews on-line for Wheelfreedom which were very favourable. I made an appointment and a couple of days later I was in the Showroom. Being a first-time user I didn't quite know what to expect and was feeling a little anxious to say the least. We were welcomed by Martin and immediately I was put at ease, he went through the many options available to me and put no pressure on me to make a decision. After trying out 3 or 4 active chairs I opted for the very lightweight Quickie Krypton R. Six weeks later and I took delivery of my first active chair. I'm well chuffed - I've got my independence back. Thanks Guys ! Oh and they do a great Cappuchino too
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Posted 2 years ago
I like everything about this company, from the friendly and knowledgeable staff on the phone, to the next day delivery of an excellent wheelchair and the simplicity of the contract and arranging the return of the wheelchair.
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Posted 2 years ago
The wheelchair was delivered and collected on time, and was very useful on our holiday.
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Posted 2 years ago
I needed a wheelchair urgently and was suitably impressed. It arrived the next morning, beautifully clean, clear instruction book and appropriate tool for making adjustments. The company were helpful, and didn't try to persuade me to have anything other than the wheelchair that was suitable for my needs. At the end of the hire, it was easy to cancel and have it collected on the day that I wanted. Would use this service again if necessary and would certainly recommend it to other people. Perfect!
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Posted 2 years ago
What an excellent service. The fact that the equipment is delivered and collected adds to the convenience, as well as excellent customer service.
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Posted 2 years ago
Good quality wheelchair great idea to be able to hire a wheelchair thank you light weight and convenience
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Posted 2 years ago
Wheelfreedom is rated 4.9 based on 2,407 reviews