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Wharton Goldsmith Reviews

4.9 Rating 435 Reviews
99 %
of reviewers recommend Wharton Goldsmith
4.9
Based on 435 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wharton Goldsmith Reviews
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Phone:

01727849524

Location:

1-2 George Street,
St Albans
Hertfordshire
AL3 4ER

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Wharton Goldsmith 5 star review on 10th February 2020
Eliana Dacome Amorim
Wharton Goldsmith 5 star review on 5th December 2019
Kay
Wharton Goldsmith 5 star review on 3rd May 2019
Mrs Debbs Lancelott
Wharton Goldsmith 5 star review on 1st May 2019
Mrs K Crick
Wharton Goldsmith 5 star review on 1st May 2019
Mrs A Dixon
Wharton Goldsmith 5 star review on 1st May 2019
Miss Sophie Holdham
Anonymous
Anonymous  // 01/01/2019
Quick and efficient! Thanks for the great products
Helpful Report
Posted 3 years ago
I have not received the George Jensen earrings I ordered and paid for yet????? I cannot find them on the tracker you send me so what has happened????
Helpful Report
Posted 3 years ago
Dear Bente, Thank you for your enquiry. Although the service chosen of Signed For quotes 2-3 days for delivery i have now been informed by Royal Mail that unfortunately due to the current circumstances all services are currently delayed. Royal Mail customer services say they do not consider the parcel to be late until 10 calender days from posting which brings us to Friday of this week. We really apologise for this but the matter is out of our hands. If it does not arrive by Friday please let us know. Kind regards Nicola
Posted 3 years ago
My first time in ordering from Wharton Goldsmith. Excellent service as my order arrived within three days. I would certainly not hesitate to order again
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Posted 3 years ago
I was looking for a very specific Georg Jensen moonstone brooch and found it on the Wharton site. Telephone enquiry was efficient, friendly, and descriptively accurate. Delivery was pleasingly swift even if for the so-called signed for delivery the postman didn't even ring the bell and left the parcel on top of the postbox. Maybe not the service Wharton had paid for! Fortunately we live in a safe area! Anyway the brooch has lived up to expectations and is gorgeous. Many thanks!
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Posted 3 years ago
Wharton Goldsmiths took my order on line and the product was with me the next day. The price point was competitive and the packaging was secure.
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Posted 3 years ago
Excellent, personal service. We looked round extensively and found their approach to building something bespoke to meet our needs was the answer.
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Posted 3 years ago
Excellent customer service.
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Posted 4 years ago
Having lost a favourite earring whilst removing a face mask my wife was very keen to find a replacement, WG not only had an exact match in stock but also dispatched this the same day that I ordered the new earrings. Communication was excellent from start to finish and the replacement was delivered as scheduled. Needless to say my wife was both surprised and delighted when the earrings mysteriously appeared on her dressing table.. Thank you.
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Posted 4 years ago
Sam and the team gave excellent service, quality time and guidance with our choice of design for the ring. The resulting piece of jewellery surpassed our expectation.
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Posted 4 years ago
Wharton Goldsmith is a place where you can get expert service from friendly staff, and products of the highest quality. You can buy directly from the high quality stock on display, or if you have a special requirement as we did for our gold anniversary, Chris and Sam can create for you a bespoke design in the finest detail, and will go to extraordinary lengths to get the best results, as they did for us.
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Posted 4 years ago
The price was good and, being Georg Jensen, the item was great. But I can only give four stars given that Royal Mail "signed for delivery" turned out to be "leave £525 jewellery under a bush without so much as a note through the door" when there was even someone in! It was sheer chance that I'd sent the tracking link to the recipient who happened to check and find that the item had been "delivered". Absolutely appalling and I think it would put me off ordering like this again.
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Posted 4 years ago
Lovely item, wonderful staff. Definitely recommend
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Posted 4 years ago
Attentive and professional service in calm stylish surroundings. Delighted with ring made for special occasion.
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Posted 4 years ago
Great value and excellent delivery. Will purchase from you again in the future
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Posted 4 years ago
Fast efficient service
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Posted 4 years ago
Excellent service and lovely product.
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Posted 4 years ago
I spent a long time looking for the perfect gift for my fathers 60th, came across Wharton Goldsmith by chance. I needed the gift by Tues but unfortunately they’re closed on Mondays. They went the extra mile to send it out on the Monday so that I received it on time. The extra mile went a long way and would definitely recommend and repurchase from them. Thanks
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Posted 4 years ago
Wharton Goldsmith did an excellent job helping my parents to select the perfect ring to celebrate their diamond wedding anniversary and succeeded in getting the completed item to them for their special day under considerable time pressure. They were friendly, efficient and knowledgeable from start to finish. Highly recommended.
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Posted 4 years ago
Very Good services
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Posted 4 years ago
Excellent service. The package arrived as promised. The earrings are beautiful..
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Posted 4 years ago
Wharton Goldsmith is rated 4.9 based on 435 reviews