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Wharton Goldsmith Reviews

4.9 Rating 445 Reviews
99 %
of reviewers recommend Wharton Goldsmith
4.9
Based on 445 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wharton Goldsmith Reviews
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Phone:

01727849524

Location:

1-2 George Street,
St Albans
Hertfordshire
AL3 4ER

Write Your review

Wharton Goldsmith 5 star review on 10th February 2020
Eliana Dacome Amorim
Wharton Goldsmith 5 star review on 5th December 2019
Kay
Wharton Goldsmith 5 star review on 3rd May 2019
Mrs Debbs Lancelott
Wharton Goldsmith 5 star review on 1st May 2019
Mrs K Crick
Wharton Goldsmith 5 star review on 1st May 2019
Mrs A Dixon
Wharton Goldsmith 5 star review on 1st May 2019
Miss Sophie Holdham
Anonymous
Anonymous  // 01/01/2019
Online order, no problem, went like clockwork, delivered on time, cannot fault.
Helpful Report
Posted 6 months ago
Good service, with the gift delivered within 2 days. Best price for the Georg Jenson earnings on the web.
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Posted 7 months ago
We booked an appointment with Christopher Wharton to design a new eternity ring using diamonds from an existing ring. The staff were all friendly, professional and welcoming. The consultation expertly guided us through the best options for style and setting and the new ring was created beautifully within the space of a few weeks. We are really pleased with the results. We also received a written valuation for insurance purposes.
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Posted 7 months ago
Great company. Good communication. Fast delivery 😊
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Posted 7 months ago
As a 1st time buyer and having to exchange the item for a larger size, they have been exemplary from start to finish.
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Posted 7 months ago
Reasonable pricing, good selection, easy to navigate web site and super delivery.
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Posted 7 months ago
Bought as a birthday present for later this year. A very beautiful bangle very speedily delivered. My first purchase from Wharton Goldsmith but it won't be my last.
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Posted 7 months ago
Outstanding service. An easy to operate website and very swift delivery. I will definitely use again
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Posted 7 months ago
Completely satisfied with the service from start to finish Delivered as stated and throughly delighted with my purchase Thank you and will continue to view your pieces of jewellery
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Posted 7 months ago
I am delighted with my Georg Jensen Champagne Cooler, it actually looks better than in the photo and will be an excellent adornment to the dining table
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Posted 8 months ago
Always professional personal service making the customer special however small the purchase.
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Posted 8 months ago
always delivered on time, and beautifully packaged. I have only bought Georg Jensen jewellery but have never seen such good deals elsewhere!
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Posted 8 months ago
Amazing customer service quick delivery
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Posted 8 months ago
My favourite jewellery shop by a mile. I recently bought a beautiful Jensen ring and was looked after by the lovely Monica who was absolutely first class - professional, friendly and so patient. The ring was too big but they managed to size it and polish it up in the workshop on the same day so I could take it home. Can’t recommend this shop enough, both for its selection and its service. Love it.
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Posted 8 months ago
Very helpful. Ordered online and needed the delivery date changed so rung up and they held my purchase for a week longer. Item arrived special delivery on the date selected.
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Posted 9 months ago
Wonderful service. Arrived promptly and great communication from Monica! Highly recommended.
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Posted 9 months ago
Excellent service placed order on a Wednesday, order arrived the next day
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Posted 9 months ago
Great product, friendly staff who understand the importance of customers care. A lovely independent jewellery store that have exquisitely designed jewellery pieces that are not run of the mill.
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Posted 9 months ago
A disappointing experience. I visited the showroom with my wife to view some earrings for her 60th birthday. I then ordered them online as they were a surprise. I requested to collect them from the showroom so my wife would not know only to arrive at work the next day to find they were dispatched and would be delivered by royal mail. The earrings were over £1100 pounds and I was not impressed
Helpful Report
Posted 9 months ago
Dear Mr. Welsh, I'm truly sorry to hear about the disappointment with your order (Order ID: WEB8819). It was never our intention to spoil such a special occasion as your wife's 60th birthday. We understand how important this gesture was to you and regret that our service did not meet your expectations. We take your feedback seriously and are already working on improvements to ensure that our customers’ intentions and requests are honored without fail in the future. Please know that your experience has sparked important conversations within our team about how we can better serve our customers. Your satisfaction remains our top priority, and we are committed to restoring your trust in us. Thank you for bringing this to our attention, and please feel free to reach out directly if there's more you'd like to share or discuss. Sincerely, Sam Wharton
Posted 9 months ago
Fantastic service, arrived next day and best price.
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Posted 9 months ago
Wharton Goldsmith is rated 4.9 based on 445 reviews