The Westbourne Centre Reviews

Name: The Westbourne Centre
Address: The Westbourne Centre, 53 Church Road, Edgbaston, Birmingham
Rating: 4.96

5.0 Rating 276 Reviews

99 %

of reviewers recommend The Westbourne Centre

Company Reviews

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5.0

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01214560880

Email:

carly.dalton@westbournecentre.com

Location:

The Westbourne Centre, 53 Church Road, Edgbaston
Birmingham
B15 3SJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never felt so comfortable in my life, from my first consultation to my discharge, I walked into a parallel universe, from reception to and thru the end of treatment. Thank-you Mr Attardi and mattia for giving me the best dental experience ever, two teeth extracted and was so pleased mr attardi gave me his secret code, thumbs up for ok and hand out to stop, it was thumbs up all the way, no pain anxiety disappeared I was in heaven, once again many thanks Mr Attard and Mattia you are both super human beings, as an NHS patient I’ve been so lucky and wish my fellow citizens had this same luxury. Westbourne centre is state of the art for care and well being wish all of you the very best. Mr Attard that code is great as you said you can’t speak with instruments in your mouth 😊🤗👌”

Helpful Report

Posted 2 years ago

Hi Kenneth, We thank you for taking the time to leave us such a fantastic review. We really appreciate your feedback. We are so glad that your experience was the best you have ever had! We will of course pass your details onto Mr Attard, Merita and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“I was referred to the Westbourne Centre by my dental practice for a consultation on a particularly awkward looking extraction of a double tooth, as the gum area surrounding it was holding infection and would one day form an abscess. The tooth could not be re filled. I was seen by Mr Tim Martin. After a very short time, he convinced me that it probably wouldn't be that awkward to extract and if it broke then he had great confidence in getting all the pieces out. He was so calm, positive and assertive that i agreed to have the treatment done. A few days before the procedure, the nerves and worries kicked in, as they would, but as soon as I was in the surgery, he explained what he was going to do, how it would be done and what would be happening afterwards. I need not have worried, the tooth was out in about 20 seconds, all in one piece and the anaesthetic used did not seem to last too long afterwards. I was then given paperwork containing instructions on what to do if certain things happened, some wadding to contain any bleeding that might occur and was told that a follow up appointment would be made in two months' time to check everything is ok. He and his dental nurse made this procedure very easy to happen. if there is such a thing then "this was a pleasant experience at the dentists!" I would have no hesitation in recommending this Centre and Mr Martin, in particular, to anyone who needs dental treatment. He will look after you and I am grateful for his sensitive treatment on me”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your lovely feedback. We are so glad you where put at ease for your treatment. We will of course pass your wonderful comments on Mr Martin and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“I have had such a fantastic experience with The Westbourne Centre, from last November for my first consultation, in March for my surgery and even now. Mr Nishikawa and his team have always gone above and beyond whilst I have been under their care and I cannot fault the service I have received from all at the centre. Mr Nishikawa has really changed my life and helped my confidence grow immensely. Thank you so much.”

Helpful Report

Posted 2 years ago

Hi Emma, Thank you so much for taking the time to leave us your wonderful feedback. We are so pleased to here you had an fantastic experience with us. Mr Nishikawa will be delighted to hear that he has impacted your life in such a positive way. We will of course pass your lovely comments onto Mr Nishikawa and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“Mr Hiroshi Nishikawa was excellent, putting me at ease with his approachable manner and knowledge. He was readily available both in person and over the telephone when I needed him. I genuinely felt like my well-being was priority, which wasn’t the case when I initially made enquiries with local surgeons in my area. His assistant Anja, couldn’t have been more helpful- all communication was dealt with promptly in a personable manner- she even went out of her way to call/respond to my message whilst on personal leave! With regards to the procedure itself, the option of LA and sedation is far preferable to all the hassle and discomfort following a GA. I had to travel a distance for the procedure, but it was more than worth it to get this type of surgery. Any last minute nerves were countered by the nurse Georgina: she was fantastic, no problem was too small and she provided me with great care, support and advise on the day/week following the surgery. I would definitely recommend this surgeon and his team and I’m very pleased with my results so far.”

Helpful Report

Posted 2 years ago

Hi B.Davies, Thank you kindly, for taking the time to leave us your fantastic feedback. We are delighted to hear you had an excellent experience with us for your surgery. We are so pleased to hear you are happy with your results. We will of course pass your lovely comments onto Mr Nishikawa, Anja, Georgina and the rest of the team. We wish you a speedy recovery! Best wishes The Westbourne Centre

Posted 2 years ago

“From the minute I met my surgeon Mr Nishikawa I knew he was the one to operate on me. I’d seen a few surgeons prior to my consultation with him. He listened to what I wanted not what he thought was best. I recommend the hospital and Mr Nishikawa 100% On the day he put me at ease. And my follow up appointments were just as beneficial as my consultations. I have sent so many friends his way. They are all super delighted with their results. The price was reasonable, the customer service was on point. Absolutely outstanding service. Thank you so much.”

Helpful Report

Posted 2 years ago

Hi Ms Kaur, Thank you so much for leaving such wonderful feedback. We are delighted to hear you had an outstanding service with the centre for your procedure. We really appreciate that you have recommended Mr Nishikawa to your friends. We will of course pass your lovely comments onto Mr Nishikawa and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“I can highly recommend Mr Nishikawa at the Westbourne Centre. He is kind, patient and really listens to his patients. He explained all of my options and did not pressure me to make a decision. After careful consideration, I underwent a full abdominoplasty and am overwhelmed with the result following years of living with a terrible scar and overhang following 2 c-sections. Thank you Mr Nishikawa- the surgery has changed my life. I would also like to extend my thanks to your wonderful secretary Anja- nothing was too much trouble for her and she went out of her way to ensure I had my surgery at the most convenient time for me. If you are considering plastic surgery, I urge you to meet with Mr Nishikawa for a consultation.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave such wonderful feedback. We are so pleased to hear that your procedure has changed your life and that you are happy with your results. We will of course pass your lovely comments onto Mr Nishikawa, Anja and the rest of the team. Wishing you a speedy recovery! Best wishes The Westbourne Centre

Posted 2 years ago

“Put me at ease when nervous about having tooth extraction, both Mr Attard and his nurse were brilliant with me. Very professional”

Helpful Report

Posted 2 years ago

Hi David, Thank you for taking the time to leave us your feedback. We are so pleased to hear you where at ease for your treatment. We will of course pass your details onto Mr Attard and the rest of the team. Best wishes The Westbourne Team

Posted 2 years ago

“The nurses are amazing Very friendly and professional The whole theatre team were really good at putting me at ease I can’t fault any part of the process”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a 5 star review! We are so pleased to hear you had an amazing experience with us. We will pass your feedback onto our team. Best wishes The Westbourne Centre

Posted 2 years ago

“I had a broken piece of a tooth removed a couple of days ago. Miss Grant was extraordinarily sensitive and informative throughout the whole procedure. Her assistant was also very warm, friendly and comforting. An extremely pleasant experience.”

Helpful Report

Posted 2 years ago

Hi Govinda, Thank you for your lovely review. We are so pleased to hear you had an extremely pleasant experience with us. We will pass on your feedback onto Mrs Grant. Best wishes The Westbourne Centre

Posted 2 years ago

“To say I was very nervous having eye surgery would be an understatement so I appreciated that Mr Kolli and his team were patient with me throughout and went out of their way to ensure I was comfortable, the hand holding was very much appreciated! Having had the surgery to remove the cataracts and correct my long-sightedness and astigmatism I am over the moon at the results. The world is no longer blurry without glasses. The follow-up visit to check my sight shows that I now have excellent vision and can legally drive without glasses which I haven't been able to do for the last 15-20 years! I only need reading glasses for close up work everything else I can see perfectly and clearly. I would definitely recommend Mr Kolli and his team to anyone needing this type of surgery.”

Helpful Report

Posted 2 years ago

Hi Kay, Thank you for taking the time to leave us your fantastic feedback. We are delighted to hear the world is no longer blurry for you, how exciting! We will of course pass your lovely comments onto Mr Kolli and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“All staff at the Westbourne Centre were most professional and caring from the beginning of my treatment right to the very end...they really couldn't have been more friendly and helpful from the outset as l was somewhat nervously about the upcoming operation (to say the least.), but they allayed any fears or concerns l had from the start putting mind firmly too rest. I would certainly recommend Westbourne Clinic for this kind of procedure, and if l had to have it done there again, l would certainly be more than happy use the Westbourne Centre again. Cheers :-) Rob Demel”

Helpful Report

Posted 2 years ago

Hi Rob, Thank you for taking the time to leave us your wonderful feedback. We are delighted to hear we put your mind at rest and that you would recommend our centre to others. We hope you have a speedy recovery! Best wishes The Westbourne Centre

Posted 2 years ago

“I been there for my Hernia surgery today and I find out their staff is excellent very friendly and too much looking after me and I’m overwhelmed by their services.”

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Posted 2 years ago

Hi Farrukh, Thank you for taking the time to leave us your lovely feedback. You are most welcome, we will pass your comments onto our team and we wish you a speedy recovery. Best wishes The Westbourne Centre

Posted 2 years ago

“Excellent service, pleasant and efficient staff, nice relaxing environment. Not as hectic or frantic as the hospital setting. I would recommend this team/ centre to everyone.”

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Posted 2 years ago

Hi Sam, Thank you for leaving us a 5 star review. We really appreciate your feedback and are so pleased to hear you had an excellent service with us. Best wishes The Westbourne Centre

Posted 2 years ago

“A highly professional service from friendly staff. I had an amazing consultant surgeon Effie Katerinaki and the practice co ordinator Ruth Smith who were accommodating, understanding and professional at all times, even when I was having to change my operation dates several times. The surgical team on the day were fantastic and put me at ease on what was my big day for an abdominoplasty. I am very pleased with the results and have bought a new bikini to celebrate! not sure were I'm going on holiday but its in the suitcase ready! Which is why I have no hesitation in fully recommending The Westbourne Centre. Thank you so much.”

Helpful Report

Posted 2 years ago

Hi Erika, Thank you for leaving us such a wonderful review. We are so pleased to hear you had and amazing experience with Mrs Katerinaki and the rest of the team. You will look fabulous in your new bikini, so enjoy every moment! We will pass your lovely feedback onto Mrs Katerinaki, Ruth and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“Mr Martin was excellent. He was able to communicate the risks and benefits of the treatment options in a professional and understandable way. The procedure was painless and without complication.”

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Posted 2 years ago

Hi Mrs Wilson-Lloyd, Thank you for taking the time to leave us your feedback. We will pass your comments onto Mr Martin. We are pleased to hear your treatment was pain free. Best wishes The Westbourne Centre

Posted 2 years ago

“Wisdom tooth extraction 6/9/22 I was very apprehensive but Ross Elledge and his nurse put me at ease, explained the procedure clearly and carried it out quickly and efficiently. Excellent care. Thank you.”

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Posted 2 years ago

Hi Jennifer, Thank you for leaving your wonderful feedback. We are so pleased to here you had excellent care with us. We will pass your lovely comments onto Mr Elledge and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“An NHS referral I was blown away by the standard of service. Bunion Surgery went smoothly and the results exceeded by expectations. From the initial consultation through to actual surgery the Westbourne and ALL its staff went above and beyond. Faultless, can't recommend highly enough !”

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Posted 2 years ago

Hi Neil, We are so pleased to hear you had a faultless experience with us. Thank you for taking the time to leave us your lovely feedback. Best wishes The Westbourne Centre

Posted 2 years ago

“Following a positive and informative initial consultation I attended for a wisdom tooth extraction on the 25th of July. Tim Martin and his team put me completely at ease, explaining every step of what was happening during the procedure. They also gave excellent care advice on looking after the area as it healed and what to expect in the coming days. Everything has gone fantastically well - I am delighted. All of the staff at The Westbourne Centre that I either met in person or spoke to on the phone were just brilliant, being friendly, helpful and efficient, so I would like to give a huge thank you to you all. I would definitely recommend The Westbourne Centre and its services.”

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Posted 2 years ago

Hi Mikki, Thank you for taking the time to leave your wonderful feedback. We are so pleased to hear you had a fantastic experience with us. We will pass your lovely comments onto Mr Martin and the rest of the team. Best wishes the Westbourne Centre

Posted 2 years ago

“I had minor facial surgery on 29th July following an earlier consultation with Mr Nishikawa. I cannot fault The Westbourne Centre in any aspect of my treatment, which has been caring , empathetic and professional from start to finish. The staff are exemplary, combining good humour with competence, and thereby enhancing patient confidence. Thank you Mr Nishikawa and the team: I will have no hesitation in warmly recommending your services to others.”

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Posted 2 years ago

Hi Anthony, Thank you kindly for leaving such amazing feedback, we are so happy to hear you had a great experience with us. We wish you a speedy recovery. We will also pass your comments on to Mr Nishikwa and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

“I cannot praise The Westbourne enough. I had septorhinoplasty 2 weeks ago and couldn’t be happier. Every single person I came into contact with were faultless. Their caring nature is 2nd to none. I was very nervous and they went above and beyond to ensure I felt supported. Mr Nishikawa has the most wonderful bedside manner and ensured at every stage I was well informed. Carol was fantastic from the moment I arrived - I felt like I was the only patient there that day. The theatre team, including Simon the anaesthetist, were just amazing. Kind, funny and clearly highly skilled in their field. Putting me at ease instantly. I am at the start of my recovery journey with lots of swelling but already so pleased with the results. Thank you again - you made a tough day run seamlessly.”

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Posted 2 years ago

Hi Becky, Thank you for taking the time to write such a wonderful review. We are so pleased to hear you are happy with your results. We wish you a speedy recovery. We will of course pass your lovely feedback on to Mr Nishikawa, Carol and the rest of the team. Best wishes The Westbourne Centre

Posted 2 years ago

The Westbourne Centre is rated 5.0 based on 276 reviews