The Westbourne Centre Reviews

Name: The Westbourne Centre
Address: The Westbourne Centre, 53 Church Road, Edgbaston, Birmingham
Rating: 4.96

5.0 Rating 276 Reviews

99 %

of reviewers recommend The Westbourne Centre

Company Reviews

Metrics

Info

5.0

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01214560880

Email:

carly.dalton@westbournecentre.com

Location:

The Westbourne Centre, 53 Church Road, Edgbaston
Birmingham
B15 3SJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was referred to the westbourne centre by my dentist to remove a half broken tooth I suffered quite alot of pain and trauma it took 4 months on the waiting list until I met Mr Evans and his staff absolutely Amazing he put me at ease and explained to me what he was doing throughout the procedure which helped me to feel more relaxed explained everything in details also did a follow appointment to make sure everything was ok . Amazing service very friendly staff I highly recommend this place.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words Shazeen, we truly appreciate it! We are happy to hear that Martin Evans helped put you at ease during your procedure and kept you informed during each step. Wishing you a smooth recovery. Best wishes, Westbourne Centre Team

Posted 1 year ago

“Everyone was very friendly and efficient, took time to answer questions and responded very quickly. I saw Tim Martin for an oral concern. He was excellent from start to finish, I felt no discomfort during the procedure and he took time to explain what was happening at each stage which was very reassuring.”

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Posted 1 year ago

Thank you so much for your kind words Jane, we truly appreciate it! We are very grateful that Tim Martin helped put you at ease during your procedure. The team are happy to hear that you had a great experience and appreciate your 5 star rating. Best wishes, Westbourne Centre Team

Posted 1 year ago

“Visited the centre on 25th of October 2023 to get a tooth extracted. Had an extremely pleasant experience. Mr. Monaghan is really experienced and kind. The tooth removal was tricky and diffuclt so I was referred to westbourne medical centre by my dental surgery. But Mr. Monaghan made it so easy and painless. Thankful to him really.”

Helpful Report

Posted 1 year ago

Hello Maida, Thank you for your feedback! We are delighted to hear that you had a such a pleasant experience with Andrew Monaghan. We understand that having tooth removal can be an anxious time and we are glad that we were able to make you feel more at ease. We hope that your recovery is a quick and smooth one. Thank you again for sharing your positive review with us. Best wishes, Westbourne Centre

Posted 1 year ago

“Hi my name it's Martina and I just want to say Thank you so much for everything you are amazing all staff nice respectful help my so much you are number one amazing love you guys may God bless you all every single day ❤️”

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Posted 1 year ago

Thank you so much for your kind words Martina! We are so pleased to hear that you had a great experience and appreciate your 5 star rating. We are very grateful for your support and kind words - thank you for your generous blessing. We truly appreciate it! Best wishes, Westbourne Centre Team

Posted 1 year ago

“I am an NHS patient and was referred to Westbourne for tooth extraction, due to possible complications. It was years ago when I had to have wisdom tooth removed so I was nervous this morning. I had the inflamed tooth and roots removed today. Tim Martin and Clair Richards made me feel at ease from the minute I sat on the hot seat. I must say it was quite a pleasant experience. I have had injections on my gums before. I had 3 injection and only felt a little scratch on the room of my mouth. Thank you so much.”

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Posted 1 year ago

Hello, Thank you for your feedback! We are delighted to hear that you had a such a pleasant experience with both Tim Martin and Claire Richards. We understand that having wisdom tooth surgery can be an anxious time and we are glad that we were able to make you feel more at ease. We are also pleased to know that you only felt a little discomfort during the injections. We hope that your recovery is a quick and smooth one. Thank you again for sharing your positive review with us. Best wishes, Westbourne Centre

Posted 1 year ago

“I went to the Westbourne centre with what I thought was a cold sore that wouldn’t heal when Mr Hiroshi Nishikawa checked me out he found it was cancer and drew me a picture of what he would do.He needed to take away a large portion of my lip remodel it and stitch me up. I was so scared I was given a date and attended the centre and had my operation. I only had a local anesthetic and throughout the operation he talked to me and made me feel comfortable. I cannot express how grateful I am and I’m so happy with the outcome. Dr Hiroshi Nishikawa called me the next day to see how I was doing also Anja his sectetary checked that everything was ok too.I found all the theatre staff so supportive and caring. I cannot express how amazing this centre is.”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you so much for your 5 star rating! It sounds like you experienced exceptional care here, and we're grateful you chose to trust us with your treatment. Your kind words are a testament to the great service provided by Mr Hiroshi Nishikawa and all of the staff at the theatre, and we appreciate your praise. Thank you again for sharing your experience. Best wishes, Westbourne Centre

Posted 1 year ago

“Im delighted with my treatment so far,im booked in for my procedure in november,and instead of being nervous,im actually excited! Mr.Nishikawa and his secretary,Anja,have been amazing,would highly recommend them and the Westbourne centre in general”

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Posted 1 year ago

Hi Miss Douglas, Thank you so much for your 5 star rating! We are so pleased to hear that you enjoyed your experience and that Mr. Nishikawa and Anja have been so helpful during this process. I'm delighted that you're excited to have your procedure in November, and are no longer feeling nervous. We look forward to welcoming you back to the Centre! Best wishes Westbourne Team

Posted 1 year ago

“I was referred by my dentist to have an extraction at the Westbourne Centre. I was invited in for a consultation with the dentist. During this visit I had x-rays carried out by Chloe who was very welcoming and explained the process clearly. I saw Mr Monaghan who explained the procedure. I was invited back two weeks later to have the tooth removed. Mr Monaghan was great, put me at ease and spoke to me throughout the extraction. Kianna his assistant explained everything clearly post extraction, so all in all I had a great experience and would highly recommend. Thankyou very much.”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you so much for taking the time to share your feedback about your recent experience at the Westbourne Centre. We greatly appreciate your kind words and recommendation. We are thrilled to hear that you had a positive consultation and extraction process with our team. Chloe, Mr. Monaghan, and Kianna are dedicated professionals, and your feedback will surely motivate them to continue providing exceptional care to all our patients. Thank you once again for choosing the Westbourne Centre for your dental needs, and we wish you all the best for your continued oral health. Best wishes Westbourne Centre

Posted 1 year ago

“I would highly recommend the Westbourne center after having treatment there on the 1st of September 2023, I was made to feel so calm, comfortable and stress free from start to finish by all staff and in particular by Mr Attard who extracted my wisdom tooth. I would highly recommend the Center and my Dentist Mr Attard x”

Helpful Report

Posted 1 year ago

Thank you so much for your kind 5-star rating of The Westbourne Centre We are so glad to hear about such an amazing experience you had on the day of your treatment. It is wonderful that you were able to feel relaxed and stress-free from start to finish with the assistance of Mr. Attard. We appreciate your positive recommendation of the Centre and Mr. Attard. Thank you for choosing The Westbourne Centre!

Posted 1 year ago

“My mom saw Mr Mc Millan today. He was so caring and the customer service was 5 star”

Helpful Report

Posted 1 year ago

Hi Mrs Rowe, Thank you for leaving us feedback on behalf of your mom. We are delighted to hear your thoughts on Mr McMillan and his caring nature , we will pass on your kind words. Best wishes Westbourne Centre Team

Posted 1 year ago

“Absolutely amazing experience with the Westbourne Centre. Everyone was so kind and supportive through my treatment, from the receptionists to the nurses and consultants. I appreciated the time taken in explaining my procedure as well as the excellent clinical care received. Couldn’t fault the experience and would highly recommend to anyone.”

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Posted 1 year ago

Hi Charlotte, Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. Your recommendation means a lot to our team. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best wishes, The Westbourne Centre Team

Posted 1 year ago

“I had my nose tip lifted and reduced. I was very self conscious of it and had the procedure done by Mr Mehboob Ali. He did a absolutely amazing job! During the consultation he was open and honest and explained how the procedure would be carried out. It was done in 45mins under sedation and local anaesthetic. My nose looks absolutely amazing and I've had so many complements about how natural it looks and I highly recommend using him! I have also had previous procedures with him and everytime I have not been disappointed. Thankyou for doing a fantastic job Mr Ali and the team on the day was amazing to!”

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Posted 1 year ago

Hi Sandra, It's wonderful to hear about your positive experience with Mr. Mehboob Ali. His open and honest consultation, along with the skilful procedure, clearly made a significant impact. Achieving a natural look and receiving compliments speaks volumes about the quality of his work. Thank you for sharing your satisfaction and recommendation. We will pass on your wonderful comments. Best wishes, The Westbourne Centre team.

Posted 1 year ago

“I was referred to the Westbourne Centre by my dentist as upper big back tooth had caused me problems which my dentist could not handle and I was scared to death until I met Mr Tim Martin. What a fantastic man and dentist, how he put me at ease and explained the job to be done, which he did brilliantly, the man deserves a knighthood. Absolutely brilliant, and the other staff made me so welcome, very much obliged to all. Thank you so much. Brian Hill”

Helpful Report

Posted 1 year ago

Dear Brian Hill, Thank you so much for your heartfelt message. We truly appreciate your kind words and are delighted to hear about your positive experience at The Westbourne Centre. We're thrilled that Mr. Tim Martin was able to alleviate your concerns and provide you with exceptional care. Your praise and recognition for his expertise and approach mean a lot to us. We'll be sure to pass on your appreciation to him. It warms our hearts to know that you felt welcome and at ease during your visit. Our team is dedicated to ensuring a comfortable and reassuring environment for all our patients, and we're grateful for the opportunity to have served you. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing The Westbourne Centre for your dental care. Warm regards, The Westbourne Team

Posted 1 year ago

“Having received dental treatment at The Westbourne centre, I would definitely recommend them , from the moment I walked through the door the staff were very kind and caring, the centre is very clean and relaxed. Treatment was very professional, making sure I was ok throughout the procedure,and the information given for after care was appreciated.”

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Posted 1 year ago

Hi Jacqueline, Thank you for leaving us your very kind review. We really appreciate your feedback and thank you for recommending our services, we will pass on your wonderful comments to the team. Best wishes The Westbourne Centre

Posted 1 year ago

“Mr Rhodri Williams completed an extraction for my Son today who had an "extra" tooth in strange position. My son was initially extremely nervous however Mr Williams was fantastic with him. The procedure was over in minutes and my Son is feeling just fine. He has been telling everyone how quickly it was done and that he got to speak about the Formula 1 racing with the dentist! Huge thank you to all involved. If anyone is considering any private dentistry this is the place to go. Fabulous friendly service”

Helpful Report

Posted 1 year ago

Hi Rachael, Thank you so much for sharing your positive experience with us! We are thrilled to hear that Mr. Rhodri Williams provided exceptional care during your son's extraction. Building a friendly and welcoming environment is one of our top priorities, and it's heart-warming to hear that your son had a positive and memorable experience. Your kind words and recommendation mean the world to us. We take pride in offering fabulous and friendly service to all our patients, and we're truly grateful for your support. If you or your family need any further dental care or have any questions, please don't hesitate to reach out. We are always here to assist you. Best wishes The Westbourne Centre

Posted 1 year ago

“Mr Attar (apologies if the spelling is wrong) is honestly the best dentist I have ever had the privilege of meeting. I realise in the context of having someone drill into your mouth this might sound absurd, however, he is kind, caring, professional and cares deeply about his patients. I was referred to the surgery with two highly complex impacted wisdom teeth. There was significant risk as the roots and my nerve were hugging! Mr Attar took time to fully explain, take all the required diagnostic scans and explain the risks, all while checking i understood. He did this most poignantly while being very human and genuine. I must admit it is the best treatment I have ever experienced in dentistry and I say this having had to seen dentists nearly monthly for the last year. Also, the dental nurses are fabulous, kind, caring empathetic and very understanding. I genuinely cannot speak higher of the staff, professionals or dental surgery. I will Only be going here if I have dental issues in the future. Even privately it is worth every penny!!!”

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Posted 1 year ago

Hi Caroline, We greatly appreciate your kind words and feedback. Your review truly warms our hearts and motivates us to continue providing the best care possible to our patients. We are delighted to hear that you had a positive and comfortable experience during your visit, despite the complexity of your case. Our team takes great pride in delivering compassionate and professional dental care, and we are thrilled that you felt well-cared for throughout the process. Your appreciation of Mr. Attard's expertise, kindness, and genuine care means a lot to us. We understand that dental procedures can be anxiety-inducing, and we strive to create a supportive and empathetic environment for all our patients. We will definitely pass along your compliments to Mr. Attard and our dental nurses, who will be equally thrilled to know that their efforts made a positive impact on your treatment. Best Wishes The Westbourne Centre

Posted 1 year ago

“11:30 appointment time.... still waiting to be seen post 12:30, when taking time off wprk this is a joke! Not impressed at all!!”

Helpful Report

Posted 1 year ago

Dear Mr Lewis, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your recent appointment. After a thorough investigation, we found that your appointment was delayed by 10 minutes, not the 60 minutes you mentioned. Nonetheless, we understand that any delay can be frustrating, and we strive to provide the best service possible. Please know that we value your time and are continually working to improve our scheduling process to minimize any potential delays. If you have any further concerns, please don't hesitate to reach out to us directly. Your feedback is crucial in helping us enhance our services. Thank you for choosing us for your healthcare needs, and we hope to have the opportunity to serve you better in the future. Best wishes The Westbourne Centre

Posted 1 year ago

“Very happy with my dental treatment from Mr Elledge. I really appreciated the friendly and attentive care from all the staff, the procedure was timely, swift and successful, matters were clearly explained to me before and after, both face to face and when calling on the phone. All in all, I definitely received the treatment and the outcome I hoped for. Thank you.”

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Posted 1 year ago

Hi Acg Lowe, Thank you for leaving us your very valuable feedback. We are really pleased you had the outcome you hope for here with Mr Elledge. We will pass on your lovely comments. Best wishes The Westbourne Centre

Posted 1 year ago

“Mr Fatah carried out my procedure at the Westbourne Centre and did an amazing job. The results are exactly as I requested. The level of service given by the staff at the centre on the day of my procedure was outstanding. I felt in very safe hands and cared for. I would not hesitate to recommend Mr Fatah and plan to see him again for a different procedure.”

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Posted 1 year ago

Hello, We really appreciate you leaving your lovely feedback for Mr Fatah and the rest of our team. We are so pleased to hear your results are outstanding. We will of course, pass your wonderful comments onto Mr Fatah and the rest of the team. Best wishes The Westbourne Centre

Posted 1 year ago

“As a loyal patient of Mr Fatah’s for longer than I ( and probably he ) cares to remember ! I have always been willing to wait if necessary to ensure that I receive the excellent care and expertise that he and his team never fail to deliver . As well as being an exceptionally talented surgeon with an artists eye for detail, Mr Fatah is compassionate and has the ability and willingness to explain the complexities of any procedure in lay persons language , thereby ensuring realistic expectations and excellence outcomes . For these reasons and may more I would unreservedly recommend Mr Fatah and his team to any prospective patients considering procedures at The Westbourne Centre . I am so grateful to him and I firmly believe him to be a shining star in his areas of specialism.”

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Posted 1 year ago

Hi Madeleine, Thank you so much for leaving us your fantastic feedback. We are so pleased that you have had excellent results with Mr Fatah over many years. Thank you for being such a loyal patient. We will pass your wonderful comments onto Mr Fatah and the rest of the team. Best wishes The Westbourne Centre

Posted 1 year ago

The Westbourne Centre is rated 5.0 based on 276 reviews