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West Lancs Auto Electrics Retail Ltd. Reviews

4.9 Rating 1,122 Reviews
98 %
of reviewers recommend West Lancs Auto Electrics Retail Ltd.
4.9
Based on 1,122 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read West Lancs Auto Electrics Retail Ltd. Reviews
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Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

Anonymous
Anonymous  // 01/01/2019
Expedient together with an express delivery & return service. Thankyou
Helpful Report
Posted 8 years ago
Hi Mr Beard Thank you for your feedback which is always appreciated. We are happy we could help. Regards West Lancs
Posted 8 years ago
A slight cock up in the postage but fully redeamed themselves by going above and beyond by personaly delivering my alternator. Very happy and impressed
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Posted 8 years ago
Hi Iain Thanks for The positive feedback and kind comments. We are glad to have been able to help and we are pleased you were impressed with the service we provided. Regards West Lancs
Posted 8 years ago
Very happy with the service and correspondence.
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Posted 8 years ago
Hi Gavin. Thanks for the positive feedback. We are glad you were happy with the service we provided. Regards West Lancs
Posted 8 years ago
Very pleased with the service, had an initial quote, very quick return, and delivery of the alternator, a very helpful company.
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Posted 8 years ago
Hi David Thank you for the kind words and positive feedback which is always welcome.We are glad you were happy with the service we provided. Regards West Lancs
Posted 8 years ago
Came quickly & good communication at all stages of purchase. The starter motor makes my 23 year old Mitsubishi L200 TRUCK sound 'as new'. Highly recommend.
Helpful Report
Posted 8 years ago
Hi Kevin Thanks for the positive feedback which we always welcome. We are glad to hear that you were pleased with the goods and service that we provided and that your elderly truck is now as good as new! Regards West Lancs
Posted 8 years ago
Part supplied was faulty. I was £75 out of pocket from having to pay the garage to fit this faulty alternator. The alternator was vibrating right through the car. Bearings were absolutely shot. Not even an apology from West Lancs Auto. Use at your own risk. You could end up even more out of pocket.
Helpful Report
Posted 8 years ago
Hi Rob With regard to your comments about the alternator we supplied that you claim had faulty bearings: Prior to shipment all our goods have to pass a stringent testing procedure and the BRAND NEW unit supplied to you was no exception. As you then returned the alternator with no paperwork enclosed, we had no way of addressing any issues you may have had until you later contacted us via e-mail. However all returned goods are retested and this BRAND NEW alternator, including the bearings could not be faulted. Contrary to what you experienced with your vehicle we are confident that the alternator was not the source of the problem. We did, however, refund the full purchase price as soon as possible once you made contact. Regards West Lancs
Posted 8 years ago
Always helpful, extremely competitive and very professional I will not hesitate to pass your details on to my friends and family should they require electrical parts for their vehicle. Great service with the best guarantee on parts. Thank you guys top company.
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Posted 8 years ago
Hi Steve Thank you for the positive feedback and kind comments which we always appreciate.We are pleased that you were happy with the service we provide. We always try our best! Regards West Lancs
Posted 8 years ago
great service. Delivery first class, with easy return of replaced items.
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Posted 8 years ago
Hi Ronald Thanks for the positive comments which are always welcome. We are glad you were happy with the service we provided. Regards West Lancs
Posted 8 years ago
Enquiry handled well and with good technical expertise. Delivery on time and return system for exchange worked well. Communication good. No experience of product reliability, only time will tell. Replacement unit installed and working fine, have no doubts it will last. Product alternator
Helpful Report
Posted 8 years ago
Hi David Thank you for the positive feedback which we always appreciate. We are glad you are pleased with the service we have provided thus far and we are confident that the alternator provided will prove to be totally reliable. Regards West Lancs
Posted 8 years ago
What a great company from start to finish. Quality product at a terrific price, the whole package is great! Item arrived on time, was exactly what I needed, the return system provide via doddle was excellent. If you need a new starter motor or alternator this is the company!!! A*****
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Posted 8 years ago
Hi Ian Thank you for the kind words and positive feedback which is always appreciated. We were glad to be of service to you and happy you were pleased with our efforts! regards West Lancs
Posted 8 years ago
It was a quick and easy process. Also the best price I came across. Apart from having to pay for delivery to IV30 despite the fact that if I lived a couple of miles east it would have been free like the rest of mainland UK. I do understand it is the couriers that set the rate, would be great if we could all try make this more fair. But yes, not the fault of the company so 10 out of 10 for service. Thanks
Helpful Report
Posted 8 years ago
Hi Debbie Thanks for your positive feedback regarding our goods and service. We are sorry about the delivery charge you incurred but like you said that is set by the couriers and is out of our hands. We were happy to have been able to help. Regards West Lancs
Posted 8 years ago
Brilliant, very efficient service
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Posted 8 years ago
Hi Surinder Thanks for the positive comments. Glad we were able to be of service to you. Regards West Lancs
Posted 8 years ago
Fantastic service. Help and advice by telephone, great prices, excellent speedy delivery. Alternator ordered Saturday, delivered on Tuesday, fitted Wednesday. Great company to deal with.
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Posted 8 years ago
Hi Sarah Thanks for the kind words and positive feedback which is always welcome. We are happy that you were pleased with the goods and service that we provided. Regards West Lancs
Posted 8 years ago
Thanks for sending the new alternator for my Fiat Scudo.Unfortunately Interlink didnt deliver it until 1700 fri 4th march.So was unable to get it fitted until today mon 7th.One week after placing order.I understand some carriers have difficulty with my location 70miles north of glasgow;but most don't and I would have gladly paid for a more speedy carrier Ian Barton
Helpful Report
Posted 8 years ago
Hi Ian Thank you for your feedback which we always welcome. We are sorry that you were disappointed with the time it took to deliver your alternator. However as you said your location is sometimes difficult for the couriers and in fact Google maps shows you to be in the Scottish Highlands, 100 miles north of Glasgow. We are not aware of any express delivery available from these couriers to your location that we could have offered you. Also in our experience Interlink are one of the best couriers available. We can only apologize on their behalf for any inconvenience you were caused during the delivery process. Regards West Lancs
Posted 8 years ago
Knowledgeable staff helped me identify correct alternator for my Mazda MX5 having ordered wrong one from another supplier. Quick delivery and easy process for returning exchange unit.
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Posted 8 years ago
Hi Steve Thanks for the kind comments and positive feedback which is always welcome.We are pleased you were happy with the goods and service we provided. Regards West Lancs
Posted 8 years ago
Ordered on a Friday delivered Monday. If this part is all ok you can take the four stars and make it 5. Can't fault up to this point
Helpful Report
Posted 8 years ago
Hi Paul Thanks for the positive feedback which we appreciate. Hope you are as satisfied with the goods as you were with the service! We always aim to please! Regards West Lancs
Posted 8 years ago
Excellent service and price. What more could you ask for?
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Posted 8 years ago
Hi Ian Thanks for the kind comments. We are glad you were happy with the service we provided Regards West Lancs
Posted 8 years ago
The part was very well priced and arrived quickly at my repairers premises. It was the correct part, and functions perfectly. I am very pleased with the service I have had and with the quality and price of the product. I have been recommending the supplier to my friends and contacts.
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Posted 8 years ago
Hi John Thank you for the positive feedback and kind comments. We are pleased you were happy with the goods and service we provided and appreciate you recommending us to others. Regards West Lancs
Posted 8 years ago
Correct item was identified and arrived on time!
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Posted 8 years ago
Hi Lyndon Thanks for the positive feedback. We aim to Please! Regards West Lancs
Posted 8 years ago
Quick order system . A bit strange not being able to order o line. But here the day after I ordered it . Also like the Haribo sweets. Thanks guys . Now I just have to fit it. Thanks for making the experience easy and friendly .
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Posted 8 years ago
Hi Andrew Thank you for the positive feedback which we much appreciate. We are glad you were happy with our goods and service. Regards West Lancs
Posted 8 years ago
West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews