West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was excellent, the alternator for my Mercedes v220 solved all the problems I had with what I thought was gearbox noise.The staff I spoke to were helpful and pleasant. The return arrangements were clear and easy.I would recommend your service and look forward to doing business in the future. Thankyou.”

Helpful Report

Posted 9 years ago

Hi Graham Thank you for the kind comments and positive feedback which we always welcome. We are glad we were able to help. So pleased you were happy with our service. Regards West Lancs

Posted 9 years ago

“Overall a most satisfactory retail experience. My requirement for an alternator for an old VW T25 van was a bit unusual. West Lancs Auto Electrics were helpful in identifying a suitable replacement at a cost which undercut both a major High Street motor factor and a well known VW campervan spares retailer. The alternator arrived the next day and proved to be a fine replacement. The arrangements and paperwork for the return of my old unit were straightforward too involving just a drop off to a local Co-op store. My only quibble is that a different pulley had been fitted and it needed a trip to my local garage with impact driver facilities to loosen the nut so I could swap it !”

Helpful Report

Posted 9 years ago

Hi Adam Thank you for your kind comments and positive feedback. We always aim to please so we are happy that you were satisfied with the goods and service we provided Regards West Lancs

Posted 9 years ago

“Many thanks for a great service in getting my motorcycle Starter motor over to me and a great deal cheaper than anyone else, you will be my first port of call in future.”

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Posted 9 years ago

Hi Len Thanks for the positive feedback which is always welcome. We aim to please! Regards West Lancs

Posted 9 years ago

“Excellent service. The part arrived next morning and was very competitively priced.”

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Posted 9 years ago

Hi Richard Glad you were happy with our service.Thank you for the positive feedback Regards West Lancs

Posted 9 years ago

“Excellent service. Able to give delivery within 1 hour. Excellent alternator, battery is very happy.”

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Posted 9 years ago

Hi Brian Thanks for your positive feedback regarding our goods and service. We are pleased you were happy as we always try our best. Regards West Lancs

Posted 9 years ago

“Thanks for all your help getting me a 12 volt/160 amp alternator for my 1993 Fleetwood American Eagle Motorhome.I was going to get one from USA because 12 volt alternators for coaches are rare in Europe but you had one for the job and most likeley cheaper than importing one.Great communication during purchase and I will enjoy the small suprise in the box you sent.Cheers,Roger.”

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Posted 9 years ago

Hi Roger Thanks for the positive feedback and kind words. We are glad that you were happy with the goods and service we provided. We always try our best! Regards West Lancs

Posted 9 years ago

“Hi all, I have always thought that the mark of a good business is not when things go well, but when things go (slightly) wrong. The first alternator for my marine engine that was shipped to me was not quite right, "no problem" they said, we'll collect it together with your existing alternator for a better ID. The very next day they were both collected and a couple of days later the correct alternator arrived. I have no problem at all with recommending your excellent service to others. Dave”

Helpful Report

Posted 9 years ago

Hi Dave We really appreciate your positive feedback. Thank you. We are glad you were happy with the service we provided. Regards West Lancs

Posted 9 years ago

“Very helpful, received some very useful advice. Price very competitive. Quite down to earth in a no nonsense sort of way. Item delivered in under 24 hours from ordering. Not yet fitted to car but confident that if there are any problems they will sorted without difficulty. Ten out of ten and a gold star from me !”

Helpful Report

Posted 9 years ago

Hi Norman Thank you for the kind comments and positive feedback which is always welcome. We are glad you were pleased with the service we provided. Regards West Lancs

Posted 9 years ago

“Your company was very helpful is very well laid out on Internet and the service on phone was first class The delivery was super fast too as neede alternator for my taxi to work for tonight 10/10 guys!”

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Posted 9 years ago

Hi Paul Thanks for your kind words and positive feedback. We always aim to please and we are glad you were happy with our service. Regards West Lancs

Posted 9 years ago

“Finding correct part was easy, service was good and the price was more than some on line, BUT they did NOT have 18 months warranty. In all a very good service.”

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Posted 9 years ago

Hi John Thanks for your positive feedback which we always appreciate. So glad you were happy with the goods and service we provided. Regards West Lancs

Posted 9 years ago

“thankyou very much for the excellent parts and service you gave will certainly use this company again regards Ian Gill”

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Posted 9 years ago

Hi Ian Thank you for the positive feedback which we appreciate. We always try our best.So pleased you were happy with our service. Regards West Lancs

Posted 9 years ago

“Excellent service, communication and delivery, fitted starter and car started Immediately”

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Posted 9 years ago

Hi Daryl Thanks for the positive feedback. Glad you were happy with the service we provided. We always do our best. Regards West Lancs

Posted 9 years ago

“excellent service, especially when contacting David via phone.”

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Posted 9 years ago

Hi Stephen Thanks for the kind comments. We always aim to do our best. Regards West Lancs

Posted 9 years ago

“fast friendly service at a very competitive price”

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Posted 9 years ago

Hi Gary Thanks for your positive feedback which we appreciate. We always try our best. Regards West Lancs

Posted 9 years ago

“Many thanks for all your help and expert advice on getting my new alternator. Can't thank you enough for your terrific service 10 out of 10 Alexander Garvie Ref No 744 Sent from my iPhone”

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Posted 9 years ago

Hi Sandy Thanks for the positive feedback. Glad we were able to help. We aim to please! Regards West Lancs

Posted 9 years ago

“Had a problem with an alternator on a Bayliner boat, Cummins 2.8 diesel. Was concerned that a standard Bosch replacement might not be compatible so arranged for the faulty unit to be picked up, repaired and returned. It was picked up the next day a phone call the day after to say it was faulty and a rebuilt one sent to me all in the space of a few days. Although the unit sent to me was not the one returned it was fine - worked a treat. Excellent service no delivery costs for pick up or return and competitive price. Highly recommended.”

Helpful Report

Posted 9 years ago

Hi Terry Thanks for your positive feedback which we always appreciate. We were glad to be of help and always do our best. We are pleased you were happy with our service. Regards West Lancs

Posted 9 years ago

“I have a rare Japanese imported car that is 25 years old. My starter motor needed replacing and I tried several on-line websites for the part but without success. I was quoted a very expensive price for the part from my local spares shop. After finding West Lancs auto electrics on-line, they offered the part for half the price, including VAT and delivery. The part arrived as promised as has been fitted. I would certainly recommend this company to anyone who needs a starter motor. The sales manager, Matthew was particularly helpful, with quick positive replies to my many enquiries. Thank you West Lanca for a terrific service. 10 out of 10. M.Eatwell. Chesham. Bucks.”

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Posted 9 years ago

Hi There Thanks for the positive feedback and kind words. We are glad to have been of service and were happy to help. Regards West Lancs

Posted 9 years ago

“Very quick service and very helpful I highly recommend”

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Posted 9 years ago

Hi Trev Thanks for your positive feedback.We always aim to please. Regards West Lancs

Posted 9 years ago

“Recently bought an alternator from these chaps and had a couple of problems with it, but after a phone call and sending it back they checked it over found the problem and rang me back with apologies and had already sourced another one and were sending on to me,again it arrived the next day,Saturday, and was the real deal. It was really nice to deal with some decent blokes that obviously know their job and aren't out to rip you off,I paid the original price of the alternator with no extra charges for delivery or collection, I highly recommend anyone using their services, I'm well pleased”

Helpful Report

Posted 9 years ago

Hi Robin Thanks for your kind comments and positive feedback which we always appreciate. We are glad you were happy with the goods and service we provided and that we were able to help. Regards West Lancs

Posted 9 years ago

“Splendid service. We are farmers and growers with a wide range of makes and models of varying vintages, so West Lancs is the answer!”

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Posted 9 years ago

Hi Charlie Thanks for the positive feedback which we always appreciate.Glad you were pleased with us. Hope we can be of service to you again in the future. Regards West Lancs

Posted 9 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews