West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company does what it states i was lucky to find them .I was very happy with the service the alternator fits my vehicle the price was perfect delivery perfect thanks MR H J HORN NORTH WALES.”

Helpful Report

Posted 8 years ago

Hi Mr Horn We were happy to have been of service to you. Thanks for the positive feedback which we always welcome. Regards West Lancs

Posted 8 years ago

“Speedy response to initial enquiry regarding replacement of very old alternator. Fast next day delivery. And very good support to follow-up technical enquiry. Recommended.”

Helpful Report

Posted 8 years ago

Hi Russell Thanks for your positive feedback and kind comments. We are pleased that you were happy with the goods and service we provided. Regards West Lancs

Posted 8 years ago

“THANKS FOR YOUR SERVICE,YOU SAVED ME MONEY COMPARED TO THE OTHER SITES, WHO WAS SELLING THE SAME ITEM FOR MORE MONEY,IF YOU KEEP YOUR PRICES LOW YOU WILL GO FAR,THANKS AGAIN FROM CARL FORBER.”

Helpful Report

Posted 8 years ago

Hi Carl Thanks for the positive feedback and kind comments. We are pleased that you were happy with the service we provided. Regards West Lancs

Posted 8 years ago

“Actions speak louder than words and your actions dealing with my order for a reconditioned starter motor has been totally first class,hoping i don't need your service again but if i do "I WILL BE BACK"”

Helpful Report

Posted 8 years ago

Hi Trevor Thank you for the positive feedback which we always appreciate. We were glad to be of service to you. Regards West Lancs

Posted 8 years ago

“Wouldn't hesitate to recommend to anyone, faultless service and products with unbeatable prices and delivery. Thanks again West Lands. John G.”

Helpful Report

Posted 8 years ago

Hi John We are pleased you were happy with the goods and service we provided. Thanks for the positive feedback which is always welcome Regards West Lancs

Posted 8 years ago

“Brilliant customer service, found online, called to double check I had the correct item and was sent by courier that same day! Received item the following day, my local garage fitted it and then asked for contact number of where I bought it! Am up and running in no time at all! Competitive price, free postage & 18 months warranty..........couldn't be happier! Thank guys! ????”

Helpful Report

Posted 8 years ago

Hi Michelle Thanks for the positive feedback and kind words which we always appreciate. We are pleased you were happy with the goods and service we provided. We always try our best! Regards West Lancs

Posted 8 years ago

“They found the item I needed,and delivered on time”

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Posted 8 years ago

Hi Will Thanks for the positive feedback. We were happy to be of service to you Regards West Lancs

Posted 8 years ago

“I was delighted with the quick service. The exchange alternator looked brand new and has performed well after fitting.”

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Posted 8 years ago

Hi Allan Thanks for the positive feedback which we always welcome. We were glad to have been of service to you Regards West Lancs

Posted 8 years ago

“I have used this service some years ago. The current delivery and returns system is a brilliant improvement. This company helps you save money, save the environment and do your bit to help small local firms going with local employment. On this occasion the alternator I got had a slight problem, this was rectified without delay or quibble. Well worth using this service!”

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Posted 8 years ago

Hi There Thanks for the positive feedback and kind comments. We are always glad to welcome returning customers and we are pleased you were happy with our service. Regards West Lancs

Posted 8 years ago

“Fast and prompt service, would recommend”

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Posted 8 years ago

Hi Scott Thanks for the positive feedback. We were happy to help Regards West Lancs

Posted 8 years ago

“id 18870 Came quickly & good communication at all stages of purchase. The starter motor makes my 23 year old Mitsubishi L200 TRUCK sound 'as new'. Highly recommend.”

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Posted 8 years ago

Hi Kevin We are pleased you were happy with the goods and service we provided. Thank you for the positive feedback which we appreciate. Regards West Lancs

Posted 8 years ago

“Very helpful and qui k service would highly recommend”

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Posted 8 years ago

Hi Richard Thanks for your feedback. We were happy to be of service to you Regards West Lancs

Posted 8 years ago

“Great prices and product range amazingly fast and free delivery.. What more can you ask for. Many thanks West Lancs. Recommended”

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Posted 8 years ago

Hi Geoff So pleased you were happy with our goods and service. Thank you for the positive feedback which we always appreciate Regards West Lancs

Posted 8 years ago

“Ordering was easy by phone. Let down by courier taking a day longer than promised to deliver a time critical part for my car. Also got follow-up emails about the QUOTE AFTER I had ORDERED. I was kept informed about the delay.”

Helpful Report

Posted 8 years ago

Hi James Thanks for the feedback which we always welcome.We are pleased you found ordering by phone easy. Follow up emails are generated by an automated system and are sometimes sent in error especially if a customer has ordered goods at a weekend, so sorry for any inconvenience that may have cased. Regards West Lancs

Posted 8 years ago

“Company renegade on the warrenty and it took me a year to get my money back through the county court. i received remarks like GO GET A LIFE and DO WHAT YOU LIKE. Your choice if you use this company so i would not recomend”

Helpful Report

Posted 8 years ago

Mr Alan Trevor These comments refer to a transaction which apparently occurred in February 2012 (four and a half years ago) As the company has undergone personnel changes in the office since then, none of the present staff have any recollection or reference to any issues relating to Mr Trevor. However, we find it very difficult to believe that any of our staff either past or present would make those kind of remarks. We are unable to comment on any issues or refunds which may or may not have occurred at the time, due to the four and a half year time lapse. Our current customer reviews speak for themselves and although it is regrettable that Mr Trevor found his past experience in February 2012 to be unsatisfactory, it is somewhat unusual to receive a review of this nature so long after the event. Regards West Lancs.

Posted 8 years ago

“Easy to order the correct part for my car online. Received a quote for the alternator within the hour and delivered on day specified. Was kept up to date with progress of my order and the returned alternator. Just hope it keeps on going even with the 18 mth warranty as it's a swine to change.”

Helpful Report

Posted 8 years ago

Hi Ron Thanks for the kind comments and positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided.We always aim to please! Regards West Lancs

Posted 8 years ago

“Starter motor delivered promptly. Very good price. Excellent results.”

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Posted 8 years ago

Hi Steve Thanks for the positive comments which are always welcome.We always aim to please! Regards West Lancs

Posted 8 years ago

“Thank you so much for sorting out my new alternator for my boat. One phone call and two days later my new alternator arrived " as promised " and complete with matching pulley " total surprise" and half the price from the marine supplier who said there was not one in the county and it would be at least two weeks. Keep doing what you are doing guys desperate people!e like me appreciate you ???? Once again many thanks Happy boater Weymouth”

Helpful Report

Posted 8 years ago

Hi There Thank you for your kind words and positive feedback which is always appreciated. We are glad you were pleased with the goods and service we provided. We would also like to wish you many more hours of "Happy Boating!" Regards West Lancs

Posted 8 years ago

“I ordered a replacement starter motor for my old Honda Civic (1988). Had I got it from a main Dealer it would have cost me best part of £400. West Lancs supplied it for £98 inclusive of excellent packing and next day delivery. Fantastic service in every way ! Irving Freed Gants Hill Ilford.”

Helpful Report

Posted 8 years ago

Hi Irving Thanks for the positive feedback which we appreciate. We are pleased you were happy with the goods and service we provided Regards West Lancs

Posted 8 years ago

“Very helpful people. I was after an alternator for a 1970s jag, they sourced the correct one at a good price and quick postage to.”

Helpful Report

Posted 8 years ago

Hi Phil Thanks for the kind words and positive feedback. We are glad to have been of service to you. Regards West Lancs

Posted 8 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews