West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service - a real person answered the telephone and knew what he was talking about. Too often nowadays the enquirer is left in a never-ending queue or, worse, gets an automated answering service. Great service, knowledgable and helpful ! Well done”

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Posted 1 year ago

Hi Terry Thank you for the positive feedback which we always welcome. We are pleased you were happy with the goods and services we provided.

Posted 1 year ago

“Excellent! Great service, friendly, helpful, sensibly priced, good product. Highly recommend. Thanks.”

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Posted 1 year ago

Hi Neil Thanks for the kind comments. We were happy to be of service to you.

Posted 1 year ago

“Excellent service, delivered next day within 24hrs, recommended.”

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Posted 1 year ago

Hi Ian Thanks for the positive feedback. We were happy to help.

Posted 1 year ago

“Very very helpful and very prompt with the quote for a new alternator, the price was very competitive with other companies and when phoning up the gentleman on the phone was very nice and answered any questions I had. After making payment the alternator came the next day and I was able to fit that afternoon. Very happy with the service thank you to the guys at West lancs Regards Phil”

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Posted 1 year ago

Hi Phil Thank you for the positive feedback which we always appreciate. We are pleased you were happy with the goods and services we provided. We always aim to please.

Posted 1 year ago

“My neighbours alternator failed. A replacement was sourced but still didn’t work as it had to be a suburu part. I contacted west lancs autos for a quote. It worked out £ 120 cheaper. Plus it’s a genuine part. Plus next day free delivery. Well impressed. Thank you and well done for great customer service 👍”

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Posted 1 year ago

Hi Paul Thanks for the positive feedback and kind comments. We were happy to help.

Posted 1 year ago

“Brilliant service perfect in every way possible quality company 👏”

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Posted 1 year ago

Hi Nick Thanks so much for the kind comments. We were happy to help.

Posted 1 year ago

“Despite the wrong alternator being sent to me after an email and telephone conversation quick turn around and I received the right one quickly. Great service would recommend to anyone.”

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Posted 1 year ago

Hi Stephen Thanks for the positive feedback.Glad we were able to sort it out quickly for you and that you were happy with our service.

Posted 1 year ago

“Very knowledgeable staff, pleasure to do business with.”

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Posted 1 year ago

Hi Alan Thanks for the kind words, we were happy to help.

Posted 1 year ago

“Brilliant friendly service. Ordered Friday delivered Monday”

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Posted 1 year ago

Hi Chris Thanks for the positive feedback.

Posted 1 year ago

“brilliant! knew their stuff and very efficient!! plus love supporting g a uk buis...”

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Posted 1 year ago

Hi James Thank you for the positive feedback which we always welcome. We were happy to be of service to you.

Posted 1 year ago

“1st time ordering from this company I'm very impressed with the great service I received from the time of ordering my jag x300 alternator. It was delivered the next day and fitted perfectly and in good working condition it even came with a free a free bag of sweets . Thanks very much guys keep up the good work. Wayne London.”

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Posted 1 year ago

Hi Wayne Thanks for the positive feedback and kind words. We are pleased you were happy with the goods and services we provided.

Posted 1 year ago

“Excellent service. I ordered the wrong alternator they made the exchange quick and easy.”

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Posted 1 year ago

Hi Leonard Thanks for your positive comments. We aim to please.

Posted 1 year ago

“Knowledgeable, efficient and friendly. I can't fault the service.”

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Posted 1 year ago

Hi John Thanks for the kind words. We were happy to be of service to you.

Posted 1 year ago

“I happened upon West Lancs Auto Electrics after doing a Google search for an alternator for my wife's car. I went through the normal procedure of placing the car's reg. number in and found an alternator. I was mindful that there are different alternators for the wife's car. I managed to find the alternator part number (likely there was a label on the alternator and I could get to it). I counted the ribs on the belt. I then contacted West Lanc directly and spoke to a very helpful guy called Dave. I understand the alternator will arrive in a few days. There is also an 18 month guarantee So many thanks for this West Lanc Auto Electrics.”

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Posted 1 year ago

Hi Frank Thank you for the positive feedback which we always appreciate. We are pleased you were happy with the goods and services we provided.

Posted 1 year ago

“They delivered the part the next for free the alternator was spot on and the price was really good would use again no problem”

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Posted 1 year ago

Hi Michael Thanks for the positive comments. We were happy to help.

Posted 1 year ago

“Absolutely brilliant item with an 18 month warranty for golf the price of a recon with a 6 month guarantee I will spread the word to family and friends who may in time need your service”

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Posted 1 year ago

Hi William Thanks for the positive feedback. Glad we were able to help.

Posted 1 year ago

“First time I've used West lancs auto electrics and must say how professionally and quick they dealt with my enquiry. Will definitely be using them again in the future. Highly recommended.”

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Posted 1 year ago

Hi David Thanks for the kind words and positive feedback.

Posted 1 year ago

“Fast delivering , perfect fit , great value will recommend cheers”

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Posted 1 year ago

Hi Paul Thanks for the positive feedback. glad we could help.

Posted 1 year ago

“Very good sent the wrong part but was quickly sorted customer service very good. Can't ask for any better.”

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Posted 1 year ago

Hi Raymond Thank you for the positive feedback and kind words. We were happy to help.

Posted 1 year ago

“first class service alternator fitted my mitsubishi as they said it would.delivery was prompt.well worth five stars”

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Posted 1 year ago

Hi Graeme Thanks for the positive feedback. We were happy to be of service to you.

Posted 1 year ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews