West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the staff very helpful, the delivery was quick as well. I would recommend them to any one.”

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Posted 6 years ago

Hi There Thanks for the the kind comments. We were happy to help

Posted 6 years ago

“Terrific service. Delivery 5* +. Friendly and helpful advice. Should my need arise again West Lancs Auto will be my 1st port of call..”

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Posted 6 years ago

Hi Robert Thanks for the positive feedback which we always appreciate. We are pleased you were happy with the service we provided

Posted 6 years ago

“Exchange alternator was delivered promptly and the process of payment delivery and arrangements were slick and easy. I also had very helpful discussions with the company before purchase to determine which alternator I needed and they were expert and went out of their way to help. I was kept informed about delivery and reminded about the need to return my old unit in a friendly and helpful manner. Overall a very good experience with this firm”

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Posted 6 years ago

Hi Dave Thank you for the kind words and positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided. We always aim to please!

Posted 6 years ago

“Slight hiccup when I first ordered, but this was sorted and the correct alternator for my Ssangyong Rexton was delivered - and is now fitted and working well. The courier delivery and return system was fine and efficient.”

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Posted 6 years ago

Hi There Thanks for the feedback which we always welcome. We are sorry you experienced a slight hiccup at first, but glad we were able to rectify the situation and that you are now happy with the goods and service we provided

Posted 6 years ago

“Great easy service & excellent price.”

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Posted 6 years ago

Hi Rob Thanks for the comments. We were happy to help

Posted 6 years ago

“Fast service, good information, prompt next day delivery, excellent”

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Posted 6 years ago

Hi There Thanks for the positive feedback. We were happy to be of service to you

Posted 6 years ago

“Very surprised enquiry acknowledged on a Sunday with quotation arriving shortly afterwards. Had asked main dealers for quotation but unable to source a replacement! Had a very helpful telephone conversation Monday afternoon with sales, placed order. Payment confirmed later and delivery on Wednesday which was well packaged. Item was far better quality than original part and did the job perfectly. Very nice to be kept informed throughout the whole process when some web sites just leave you in midair with no response.”

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Posted 6 years ago

Hi Ian Thank you for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the goods and service we provided.We always do our best!

Posted 6 years ago

“Great customer service, very helpful and understanding. Quick delivery at a competitive price with return postage for the used item included. I can wholeheartedly recommend them.”

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Posted 6 years ago

Hi Ian We were happy to be of service to you. Thank you for the kind words and positive feedback which is much appreciated

Posted 6 years ago

“very helpful and friendly with a prompt service. great price too.”

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Posted 6 years ago

Hi Paul Thanks for the positive feedback. We were happy to help

Posted 6 years ago

“Contacted West Lancs Auto Electrics for a replacement starter for my Mahindra Jeep. They were excellent in tracking down the exact part number and supplying the starter. They delivered the part very quickly, well packaged and with a return label for the old starter. I was kept up to date at all times with the progress of my order and the return of the old unit. I would highly recommend West Lancs Auto Electrics.”

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Posted 6 years ago

Hi Alan Thank you for the positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided.

Posted 6 years ago

“Friendly, knowledgeable & responsive human being on the other end of the phone, Supplied the correct alternator straight off and kept me informed at every stage. Arrived well packaged & return of old one made simple. Recomendedone 101%”

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Posted 6 years ago

Hi Geoffrey Thanks for the positive feedback and kind comments. We were happy to be of service to you

Posted 6 years ago

“I'm very happy with the service from West Lancs.I ordered my alternator at lunchtime,got it within two days.The young man on the phone was most helpful.Courier firm was good kept you up to date by text,well done DPD. Sorry for delay on returning old unit. Just got to fit it now..ha.ha..Thank you,will use again.”

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Posted 6 years ago

Hi There We are pleased you were happy with the goods and service we provided.Thnks for the positive feedback which we always appreciate.

Posted 6 years ago

“Excellent service hopefully won’t have to use again but if the worst happens will definitely be my first call”

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Posted 6 years ago

Hi Richard Thanks for the positive comments. We aim to please!

Posted 6 years ago

“The item I required was readily available, The confidence of West Lancs Auto Electric instilled in me assuring the item I ordered would be exactly what was required for my vehicle, and the promptness in which my query was dealt with was second to none”

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Posted 6 years ago

Hi Peter Thank you for tho positive feedback. We were glad to have been of service to you

Posted 6 years ago

“I sent an enquiry on Easter Sunday, I had a reply the following day, on the same day Easter Monday I was able to speak to a very helpfull gent who cleared up any questions, I placed an order. It shipped Tuesday, I got it today, Wednesday it is fitted to the car working perfectly. Thank you for great service I will recommend your company with confidence. John Kaveney”

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Posted 6 years ago

Hi John We are pleased you were happy with the goods and service we provided. Thank you for the kind words and positive feedback Which we always appreciate

Posted 6 years ago

“Excellent communication, swift postage, and perfect fit, and a reasonable price”

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Posted 6 years ago

Hi Dave Thanks for the positive comments. Glad we were able to help

Posted 6 years ago

“Excellent service, fantastic prices, and arrived when promised. 5 stars from me.”

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Posted 6 years ago

Hi There We were happy to be of service to you. Thanks for the kind words

Posted 6 years ago

“Alternator for subaru other places £400 + west lancs £138 no brainer arrived well packed also came with return label for old unit and new cable nut senders kept me informed from when it was sent up to when the old unit had been received back also who was the delivery company over all I am very satisfied with the service and will not hesitate to recommend this company . Thank you 5*.”

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Posted 6 years ago

Hi David Thank you for the positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided

Posted 6 years ago

“Easy to deal with prompt service”

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Posted 6 years ago

Hi Wayne Thanks for your comments. We aim to please!

Posted 6 years ago

“A very prompt service and great staff.”

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Posted 6 years ago

Hi Ken We were happy to help. Thanks for the comments

Posted 6 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews