West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for fast delivery and trust service”

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() - Posted 4 years ago

Hi Ivone Thanks for your positive feedback. We aim to please

Posted 4 years ago

“From order to delivery to quality everything was right. Well done and thanks.”

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Posted 4 years ago

Hi Tony Thanks for the positive comments. We always try our best.

Posted 4 years ago

“Ordered a new starter motor for my 25yr old Porsche 911. Despite it not being an 'every-day sort of car, West Lancs Auto Electrics (WLAE) found the right one. It arrived within 3 or 4 days of ordering it, and the courier delivered it during the hour I had been told to expect it. It's now on the car. I was recommended to WLAE by a fellow car-club member who had been impressed by the service and price. I agree with him wholeheartedly (having saved around £800 on the Main Dealer price) and would recommend this company to anyone.”

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Posted 4 years ago

Hi There. Thank you for the positive feedback and kind comments which we always appreciate. We are pleased you were happy with the goods and services we provided and we were happy to help.

Posted 4 years ago

“West Lancs Auto Electrics. Good service. Coustomer focused. I'm very happy with how I was treated”

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Posted 4 years ago

Hi Jose Thanks for the kind comments which we always welcome. We were happy to help.

Posted 4 years ago

“This is the second alternator I have purchased and have been very impressed with the product and service quality and a free packet of sweets 100% recommended”

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Posted 4 years ago

Hi Eddie Thank you for the positive feedback and kind comments. We are pleased you were happy with the goods and services we provided.

Posted 4 years ago

“Given the service and interest I received I really do want to compliment your people. Two days before Christmas we were 206 mile south of your workshop holding a destroyed starter motor that was off our diesel generator, our only source of electricity and heating. I had brief discussion with the man who was at work early and tried to describe what exactly I needed. I though the one I had seen on you web page was the one, but knowing just how many types of starter exist I decided to hire a car and drive up. We battled the traffic delays and called ahead to apologise for out late arrival. “Don’t worry, we will wait and find the starter you need” was the reply. Sure enough two blokes were waiting at the door when we arrived around 4:30 PM. They then took it upon themselves to solve the problem, with an obvious pride and “we can do it” attitude. They searched, checked, measured and searched again, then good as their word located the correct item. There is lots of talk about “Modern Customer Service” but nothing beats people you have pride and care about their work. We drove back our 206 mile glad to have met tradesmen and people who actually care. And by the way the price was half than that which the OEM would have charged. My thanks and hopes that your people and business has a successful year ahead.”

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Posted 4 years ago

“Apart from a bit of confusion over shims, these guys are brilliant, will buy from them again”

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Posted 4 years ago

Hi Robert Thanks for the positive feedback. We were happy to be of service to you.

Posted 4 years ago

“Great to deal with and loved the harbios great service thanks”

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Posted 4 years ago

Hi Dennis Thanks for the positive feedback. Glad you liked the sweets!

Posted 4 years ago

“I was well impressed with my new alternator. It arrived within a couple of days of ordering and that was over the Christmas period.It was very well packed with all sorts of padding. I fitted it and started the engine up and it worked perfecty putting a full charge out. The price was really good at £120.00, the only other one that was close to it was the same price but it was a second hand used one. My last alternator lasted nearly 14 years and if it lasts anything like that I will be very happy indeed. Cheers West Lanc's.”

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Posted 4 years ago

Hi Thomas Thank you for the positive feedback and kind comments which we always welcome. We are pleased you were happy with the goods and service we provided.

Posted 4 years ago

“Very helpful guys quick and efficient service would definitely use again should the need arise”

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Posted 4 years ago

Hi Lesley Thanks for the positive feedback. We were happy to help

Posted 4 years ago

“Great service thanks”

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Posted 4 years ago

Hi Reg Thanks for the comment. We aim to please!

Posted 4 years ago

“very helpfull staff, excellent service with lightening delivery. quality item”

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Posted 4 years ago

Hi Keith Thanks for the positive feedback and kind comments. We were happy to be of service to you

Posted 4 years ago

“Worst company I have ever had the misfortune to deal with....selling faulty reconditioned goods and customer service is appalling….Alternator kept breaking down and they wouldn't admit to faulty goods...when I sent it back they didn't even acknowledge the unit was faulty ...worse still they didn't tell me if it WAS repaired and could be refitted This refurb unit has cost me more than buying a new one...terrible company... save your money and shop elsewhere”

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Posted 4 years ago

Thank you for your totally inaccurate and untruthful review The alternator in question was purchased in Feb 2018 It was repaired under warranty in Feb 2019 at no cost to yourself after giving perfect service for 12 months Then in Dec 2019, you informed us that the alternator was faulty after being i service for 22 months You were politely informed that the alternator was therefore no longer under warranty which is 18 months, but could be a chargeable repair if found to be faulty on return At this stage, you became abusive in your emails, using swear words and disgusting language and wishing all manner of bad things upon us in the New Year At this point, we ceased all communication with you Your distorted and one-sided review is not a factual account of the situation and does not take into account the disgraceful way you acted towards our company. We feel it is wrong that you are able to make threats and leave defamatory comments, so we wish to state the true facts in order to redress the balance.

Posted 4 years ago

“Great service and best price by a large margin.”

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Posted 4 years ago

Hi David Thanks for the positive feedback. We were happy to help!

Posted 4 years ago

“Great service at a good price for alternator thanks”

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Posted 4 years ago

Hi There Glad you were happy with our goods and service. We were happy to help!

Posted 4 years ago

“Great alternator at an excellent price. I also received delivery within 24 hours and the product was well packaged for protection in transit. Very good experience.”

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Posted 4 years ago

Hi Alan Thanks for your positive feedback and kind comments. We are pleased you were happy with the goods and service we provided

Posted 4 years ago

“With limited options for my 28year old Mercedes, these guys supplied me with a good quality item that fit perfectly, was a good price with a good warranty on it. I would definitely recommend west lancs to anyone.”

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Posted 4 years ago

Hi Tim Thank you for your positive feedback which we always appreciate. We were happy to be of service to you.

Posted 4 years ago

“Really helpful, really quick delivery, great price, great service 10/10”

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Posted 4 years ago

Hi Valma Thanks for the kind comments. We were happy to help

Posted 4 years ago

“Excellent service, prompt delivery, unit works perfectly, will definitely use again, Many thanks.”

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Posted 4 years ago

Hi Graham Thanks for the positive feedback. We were happy to be of service to you

Posted 4 years ago

“How nice to deal with a efficient and pleasant company. Excellent service.”

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Posted 4 years ago

Hi Robert Thanks for the kind comments. We were happy to help!

Posted 4 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews