West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very good with follow up to all aspects of the transaction. Delivery was 24 hrs and well packed.”

Helpful Report

Posted 8 years ago

Hi Vernon Thanks for the kind comments.Glad you were happy with the service we provided. We always aim to please! Regards West Lancs

Posted 8 years ago

“Excellent service and value for money.”

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Posted 8 years ago

Hi Gordon We appreciate the positive comments and were glad to have been of service to you. Regards West Lancs

Posted 8 years ago

“Very impressed. Everything went as it should.”

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Posted 8 years ago

Hi Andy Thanks for the kind words. We were happy to help. Regards West Lancs

Posted 8 years ago

“GOOD ATTENTIVE SERVICE WITH ADEQUATE E-MAIL CONTACT. PRODUCT APPEARED TO BE OF GOOD QUALITY AND DELIVERED ACCORDING TO PROMISE”

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Posted 8 years ago

Hi Victor Thank you for the positive feedback which is always welcome. We were happy to have been of service to you. Regards West Lancs

Posted 8 years ago

“Spot on ,very helpful . Thank you.”

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Posted 8 years ago

Hi there Glad we could help. Thanks for the positive comments Regards West Lancs

Posted 8 years ago

“Fast delivery, no fuss, right first time. Will buy again thanks.”

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Posted 8 years ago

Hi Jonathon Thanks for the positive feedback. We are glad you were happy with the service we provided. Regards West Lancs

Posted 8 years ago

“We have not yet fitted the alternator, but given the rest of the transaction, I am sure it will work. This is an efficient operation - they handle things slickly and are nice to deal with. I am not surprised that online trade just keeps on going from strength to strength. It is so easy.”

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Posted 8 years ago

Hi Edward Thanks for the kind comments and positive feedback which we always welcome.We are glad that you were happy with the goods and service we provided. Regards West Lancs

Posted 8 years ago

“Excellent service, thank you.”

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Posted 8 years ago

Hi Darren Thanks for your feedback. We were happy to help. Regards West Lancs

Posted 8 years ago

“Excellent service alternator arrived as promised reused the box delivered in to return. I returned it to a local collection point returns info enclosed. Thanks again great service.”

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Posted 8 years ago

Hi Mervyn Thank you for the positive feedback which we welcome. We are glad that you were happy with the service we provided. Regards West Lancs

Posted 8 years ago

“good service from knowledgible staff,similar price to autofactors but 18 mth warranty is a bonus,ordered on wed arrived sat morning,thought delivery might have been quicker as only 30 miles away but not complaining as this could be courier delay,overall very happy”

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Posted 8 years ago

Hi Chris Thank you for the positive feedback which we appreciate. We are pleased to have been of service to you. Normally delivery is the next working day, but sometimes it takes slightly longer depending on what time the goods are actually ordered or courier delay as you suggested. Glad you were happy overall however. Regards West Lancs

Posted 8 years ago

“What a great experience: West Lancs had a replacement starter motor for my 40-year-old marine engine; the price was about half of what the official supplier quoted; the ordering was easy; delivery was two working days; the process for returning the old unit was totally hassle free; and the replacement motor kicked the old diesel into life like I've never experienced before - and that was after a long winter layup. Brilliant all round.”

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Posted 8 years ago

Hi Charles Thank you for the positive feed back and kind comments.We were glad to be of service to you and we are happy that you were pleased with the goods and service we provided. Regards West Lancs

Posted 8 years ago

“Very easy to deal with and good prices”

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Posted 8 years ago

Hi Sanjay Thanks for the positive comments. We are happy to have been of service to you. Regards West Lancs

Posted 8 years ago

“Good price good delivery speed good product”

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Posted 8 years ago

Hi Donna Thank you for the positive comments which we appreciate. We were happy to be of service to you. Regards West Lancs

Posted 8 years ago

“Excellant customer relations. Super fast delivery. Great knowledge and helpful. would recommend to anyone :) Great item Many thanks Darren ( Transporter t5 starter motor )”

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Posted 8 years ago

Hi Darren Thank you for the kind words and positive feedback. We are happy you were pleased with the service we provided. Regards West Lancs

Posted 8 years ago

“This, our third time of using West Lancs, has been no different in terms of excellence. Obviously helpful if you have as much detail as possible regarding your application, and get on to them before the carriers depart in the afternoon if you want it next day - if you help them to help you navigate through the phenomenal number and types of starters etc., they are fantastic. Very busy company, typically Lancastrian economy of speech, could come across as brusque to sensitive souls, but 100% supportive, even when we sent back a unit for warranty and found out it was a faulty diagnosis on our part and there was nothing wrong with it they were still polite!”

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Posted 8 years ago

Hi Charlie Thank you for the kind comments and positive feedback which we always appreciate. We are glad you were happy with the goods and service we provided. We also appreciate that you allow for our typical " Lancastrian ways and manners" and have used our services on three occasions.Thanks again for the vote of confidence! Regards West Lancs

Posted 8 years ago

“Very easy to get what I needed, but little hiccup with delivery. The first part was faulty but the delivery of the new one works out swiftly. Would recommend.”

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Posted 8 years ago

Hi Kam Thanks for your positive feedback which is always welcome. Occasionally a blip can occur with delivery, but we are glad it was sorted out quickly and that you were happy with the service we provided. Regards West Lancs

Posted 8 years ago

“Great price, great service, delivered when they said it would be, excellent return arrangements. Top stuff.”

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Posted 8 years ago

Hi Iain Thank you for the kind words and positive feedback. We were happy to have been of service to you. Regards West Lancs

Posted 8 years ago

“Very good service and good quality component will use again very satisfied”

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Posted 8 years ago

Hi Gary Thanks for the positive feedback. We are pleased you were happy with the goods and service we provided Regards West Lancs

Posted 8 years ago

“Very professional staff. Delivery as promised. Great value for money.”

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Posted 8 years ago

Hi Chris. Thanks for the kind comments. We were pleased to have been of service to you. Regards West Lancs

Posted 8 years ago

“Excellent service from the beginning to the end. Quick response and delivery. Mr K Ramaya”

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Posted 8 years ago

Hi Mr Ramaya Thank you for your positive feedback. We are pleased you were happy with the goods and service we provided Regards West Lancs

Posted 8 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews