West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service, next day delivery and the right part. 10 out if 10 service.”

Helpful Report

Posted 8 years ago

Hi Steve Thanks for the positive feedback. We are pleased you were happy with the goods and service we provided

Posted 8 years ago

“Very quick and efficient service, with excellent communication.”

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Posted 8 years ago

Hi there Thanks for the kind comments. We were happy to be of service to you.

Posted 8 years ago

“Fast delivery, the correct part, easy to return old alternator, excellent overall.”

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Posted 8 years ago

Hi Paul Thanks for the positive comments. We are glad to have been of service to you.

Posted 8 years ago

“Once again excellent service from West Lancs. My VW T25 Devon auto needed a new starter motor and the West Lancs offering was about half the price of similar offerings from other well known VW suppliers. Courier delivery was prompt and there is pre-payment of the return. Only time will tell whether that is good value but so far so good and there is an 18 month guarantee.”

Helpful Report

Posted 8 years ago

Hi Adam Thank you for the positive feedback which we always welcome. We are glad you were happy with the goods and service we provided

Posted 8 years ago

“Disgraceful after sales service. Will not tolerate being shouted at over the phone by the so called manager. Will never use these people again.”

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Posted 8 years ago

Hi Mr Rees We are sorry you were unhappy with our after sales service.Whilst our sales manager cannot remember each individual phone call, I am assured that he would never deliberately shout at any customer. I apologize if you think this is what happened in your case, but as you can see from our hundreds of reviews we pride ourselves on our customer service. This is backed up by the replies we recieve and we consider it to be second to none

Posted 8 years ago

“Very good efficient service.”

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Posted 8 years ago

Hi Andrew Thanks for the feedback. We aim to please!

Posted 8 years ago

“Back on the road again ,many thanks WLA Great service all round 5* O/N 25699”

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Posted 8 years ago

Hi Robert Glad you were happy with our service.We always try our best

Posted 8 years ago

“Very professional service and very quick delivery.”

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Posted 8 years ago

Hi Kevin Thanks for the kind comments. We always aim to please

Posted 8 years ago

“Speedy, friendly service and quality product. Highly recommended and trusted.”

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Posted 8 years ago

Hi There Glad you were happy with our goods and service. Thanks for the feedback

Posted 8 years ago

“Excellent service and delivered next day at the quoted time.If I need to I will certainly use this company again.”

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Posted 8 years ago

Hi Gordon Thanks for the positive feedback. So glad we were able to help.

Posted 8 years ago

“Easy ordering. Delivery was fast and I was well informed as to when it would arrive. When the starter motor was fitted, the car started better than I can ever remember! Plus, really good value.”

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Posted 8 years ago

Hi Nicholas Thanks for the positive comments. We were happy to be of service to you. We always aim to please!

Posted 8 years ago

“Quality product,well packaged, fast delivery, and a great price,”

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Posted 8 years ago

Hi Robert Thank you for the feedback.We were happy to help

Posted 8 years ago

“Really helpful, very good price and delivered when they said packaging very good and very easy to return old unit.I would definitely use them again.”

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Posted 8 years ago

Hi Joe We are pleased you were happy with the goods and service we provided. Thank you for the positive feedback

Posted 8 years ago

“Great service. Quick delivery, correct part, easy return - I just re boxed and took to Halfords and courier texted me until it was received back.”

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Posted 8 years ago

Hi Ewan Thanks for the positive feedback.We are pleased you were happy with our goods and service. Regards West Lancs

Posted 8 years ago

“The alternator I ordered was the right one at the right price delivered when they said it would be the driver even phoned to tell me what time it would arrive and in the pack was all the information how to return the old alternator and a choice of places to be collected free of charge all in all I thought it was an excellent service.Tony Stoke on Trent.”

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Posted 8 years ago

Hi Tony Thank you for the positive feedback which we appreciate. We were happy to be of service to you and glad you were pleased with our efforts. Regards West Lancs

Posted 8 years ago

“Good fast service.”

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Posted 8 years ago

Hi Colin We always aim to please! Regards West Lancs

Posted 8 years ago

“Ordered on Monday ,most helpful salesperson tracked down the right item , arrived Tuesday fitted and back on road same day Fantastic service Thank you Maurice order 27319”

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Posted 8 years ago

Hi Maurice Thanks for your comments. Glad you were happy with our goods and service. Regards West Lancs

Posted 8 years ago

“Fast and efficient, did exactly what you said you would with a fantastic level of service at a decent price. Second time I've used you and know I'll be back if I need your range of products again.”

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Posted 8 years ago

Hi Andrew Thanks for your positive feedback and kind words. We are always happy to help. Regards West Lancs

Posted 8 years ago

“Ordered Starter Motor for my Chrysler 300 and although not sure of part number, West Lancs assured me it would be OK. Swift delivery, and from the order to my part being fitted was 5 days. Very satisfied customer and I would have no hesitation in using you guys again”

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Posted 8 years ago

Hi Terry Thanks for the positive feedback. We were happy to be of service to you. Regards West Lancs

Posted 8 years ago

“brilliant. fast service. knowledgable. use no-one else!”

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Posted 8 years ago

Hi Toby Thanks for the kind comments. We were happy to help. Regards West Lancs

Posted 8 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews