West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

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“hi bought altornator for my cabstar ,very fast delivery next day .very please with serives will give anybody this company name anytime, item was 10 out 10 marks”

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Posted 10 years ago

Hi Thanks for your positive comments. Your feedback is always appreciated. Regards West Lancs

Posted 10 years ago

“I found WEST LANCS AUTO VERY HELPFUL SERVICE AND THE PARTS I PURCHASED WERE FIRST RATE.THANKS. CLIVE WALKER”

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Posted 10 years ago

Hi Clive Thanks for your positive feedback.glad you were happy with our service. Regards West Lancs

Posted 10 years ago

“I was very satisfied with my goods and how quickly you dealt with everything”

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Posted 10 years ago

Hi Susan Your positive feedback is much appreciated. Thank you. Regards West Lancs

Posted 10 years ago

“Was very pleased with the service. Good price. Next day delivery which was brilliant as my car had died the night before. Would recommend.”

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Posted 10 years ago

Hi Jeannie Thanks for your positive feedback and kind comments. Regards West Lancs

Posted 10 years ago

“The best prices and great service. Excellent arrangements for delivery and collection of the old unit. Couldn't fault them!”

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Posted 10 years ago

Hi Thanks for your kind comments. Glad you were happy with our service. Regards West Lancs

Posted 10 years ago

“The starter motor was perfect, high quality, fitted perfectly and all at a good price”

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Posted 10 years ago

Hi Colin Thanks for your positive feedback about our service. Much appreciated. Regards West Lancs

Posted 10 years ago

“Quality item with warranty.Good price and fast delivery.”

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Posted 10 years ago

Hi Curly Thanks for your positive feedback and kind comments. Much appreciated. Regards West Lancs

Posted 10 years ago

“First class service very good product and was the best price, delivery was second to none. I would use them again.”

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Posted 10 years ago

Hi Thanks for the positive comments. Glad you were happy with our service. Regards West Lancs

Posted 10 years ago

“1st class service all round”

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Posted 10 years ago

Hi Steve Thanks for the positive feedback. Much appreciated.

Posted 10 years ago

“Can't write anything to improve , posted fast received next day early. Communications first class. Return postage free brilliant. Probably the best service since CARLSBERG. Brian Coleman”

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Posted 10 years ago

Hi Brian Thanks for your positive feedback and kind comments. We aim to please! Regards West Lancs

Posted 10 years ago

“Hi thanks for quick service, and excellent price. Tony”

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Posted 10 years ago

Hi Tony we appreciate your positive feedback. Thank you. Regards West Lancs

Posted 10 years ago

“Having contacted your team and having provided my VRM I was sent the wrong alternator. This was only discovered when the mechanic took the old one off and cost money for his time to put the car back so I could use it whilst waiting for the correct one that cost more than double the original price. I then had to wait for my mechanic to fit me in and during a two week period was hounded as to when I would return both the original incorrect one and broken one back even though I explained my situation repeatedly.”

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Posted 10 years ago

Thank you for your business and the feedback. I am sorry you had a bad experience when dealing with our company. We use two vehicle registration “look up” guides to establish the correct part for each vehicle and it is only rarely that these are incorrect. Unfortunately, in your case, they were and when the correct alternator was established it was much more expensive than the previous incorrect one. We did, however, supply this unit at a heavily discounted price to compensate you for the inconvenience and extra labour charges. I am also sorry that you felt “hounded” by our two requests that you return the original incorrect alternator to us. This was because we were asked for that unit by two other customers during that time and were trying our best to accommodate them. Once again I repeat, I am sorry the transaction did not go as smoothly as we all would have liked and thank you for your custom.

Posted 10 years ago

“1st class service, after discussing with my contact, part was dispatched and recieved within 48 hours, instructions for return of exchange unit very clear and easily dispatched”

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Posted 10 years ago

Hi Glad you were happy with our service. Thanks for the positive feedback. Regards West Lancs

Posted 10 years ago

“Brilllllliant .Great price....VW wanted double... Quick delivery,can only say very good indeed.”

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Posted 10 years ago

Hi Thanks for the kind comments. Glad you were happy with our service. Regards West Lancs

Posted 10 years ago

“I had wasted my time fitting new brushes and voltage regulator first to no avail. Contacted West Lancs Auto electrics and ordered a replacement alternator. Delivery of the replacement and then pickup of the dead unit was very efficient and got me back on the road with a minimum of fuss.”

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Posted 10 years ago

Hi Steve Thanks for your positive feedback and kind comments. Much appreciated. Regards West Lancs

Posted 10 years ago

“Ordered up a replacement alternator for a 1994 Lotus Elan, unfortunately the wrong alternator arrived - but in discussion with West Lancs they quickly arranged for the wrong alternator and the original to be picked up. They then sourced a correct alternator, as a goodwill gesture they gave a discount on the new more expensive alternator. I would be more than happy to use them again”

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Posted 10 years ago

Hi Gordon Thank you for your positive feedback. Unfortunately on older or more specialised vehicles it is sometimes more difficult to establish the correct part immediately. Glad we were able to rectify the situation and that you were happy with our service.

Posted 10 years ago

“Excellent transaction. The replacement alternator is first class. The exchange item return procedure very easy to complete. Good value for money. Would not hesitate recommending to my friends.”

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Posted 10 years ago

Hi Thanks for your positive feedback. Glad you were happy with our service.

Posted 10 years ago

“Excellent! Quick reply re a difficult to find part. Friendly, helpful. Correct alternator arrived by courier at a very reasonable extra charge to N.I.”

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Posted 10 years ago

Hi We appreciate your kind comments and positive feedback. Thanks very much. Regards West Lancs

Posted 10 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews