West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service online and over the phone. Arrived very quickly well packed and in perfect condition 🙂”

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Posted 3 years ago

Hi there. Thanks for the positive feedback. We were happy to be of service to you.

Posted 2 years ago

“Helpful people here, very quick to respond and ship, with accurate advice from guys who know their subject! I am impressed - many thanks!”

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Posted 3 years ago

Hi Peter. Thanks for the positive feedback which we always welcome. We were happy to be of service to you.

Posted 2 years ago

“Excellent service. Thank you”

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Posted 3 years ago

Hi Audrey. Thanks for the positive comment. Glad we could help.

Posted 2 years ago

“The right motor ,even though it was an unusual vehicle ,arrived on time and returned my email very quickly on a weekend.”

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Posted 3 years ago

Hi Nathan. Thanks for the positive feedback and kind words. We always aim to please.

Posted 2 years ago

“Ordered Wednesday 10th November at 3pm and delivered Thursday 11th November at 3.30pm !! Pretty good going !! Staff were very helpful and kept me well in the loop.”

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Posted 3 years ago

Hi James. Thanks so much for the positive feedback and kind comments which we always appreciate. We were happy to help.

Posted 2 years ago

“I ordered late on Monday delivered 3 o’clock next day fitted by 4 o’clock started first turn of the key excellent service would highly recommend”

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Posted 3 years ago

Hi Pete. Thank you for the positive comments which are always welcome. Glad to be of service to you.

Posted 2 years ago

“Very friendly staff. Very quick service. Very good price. Thankyou.”

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Posted 3 years ago

Hi Ravi. Thank you for the kind comments. We were happy to help.

Posted 2 years ago

“Thank you for excellent service !, Have recommended your company to many friends and retailers. Kevin Burchell”

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Posted 3 years ago

Hi Kevin. Thank you for the positive feedback which is always welcome. We were happy to be of service to you and appreciate you recommending our company to other people.

Posted 2 years ago

“Fantastic service. Ordered a new alternator approximately 4pm and it arrived the following day at 10am on my doorstep. All correct and very well packaged. Good price too as it included VAT and delivery. Shame all Companies don't respond as well as this.”

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Posted 3 years ago

Hi Roy. Thank you for the positive feedback and kind words which we always appreciate. We are pleased you were happy with the goods and service we provided.

Posted 2 years ago

“GREAT SERVICE NEXT DAY DELIVERY PERFECT FIT WORKS SUPERBLY”

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Posted 3 years ago

Hi John. Thanks for the kind comments. We were happy to help.

Posted 2 years ago

“Great service, right part identified and supplied, quick dispatch & friendly helpful staff :-)”

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Posted 3 years ago

Hi Geoff. Thanks for the positive feedback. We were glad to be of service to you.

Posted 2 years ago

“A good quality part. Fits and works perfectly. Very quick dispatch. Thanks West Lancs Auto Electrics, got my Stump grinder back up and running in no time.”

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Posted 3 years ago

Hi Shane. Thanks for the positive feedback which we always appreciate. We were happy to be able to get you up and running again ASAP.

Posted 2 years ago

“Thanks Guys, clearly you have done your bit and got the replacement part to the courier company. Unfortunately due to "unexpected issue" the courier company has decided to keep my parcel at their depot and delay delivery for 24 house. The quality of service is always the sum of all the parts so sadly only 4 stars”

Helpful Report

Posted 3 years ago

Hi Roy. Thank you for the positive comments in your review. Unfortunately, once we hand over our goods to the couriers, we are in their hands and if delivery is delayed it is entirely beyond our control. We are sorry that in your case there was a delay, but in most cases delivery is next working day.

Posted 2 years ago

“I made an inquiry by email over the weekend and got replies even on a Sunday. Looking online for a new starter motor was a minefield so many units,prices from £80 to £300. When I read West Lancs website it’s all positive. Ordered my unit got a 1 hour delivery slot so I removed the old unit fitted the new one. My car now turns over faster than it’s ever done and I’ve owned it from new. It’s cured my hot starting issues so I’m really happy. Thanks”

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Posted 3 years ago

Hi Jamie. Thanks so much for your positive feedback and kind comments. We really appreciate it and we are pleased you were happy with our goods and the service we provided.

Posted 2 years ago

“This is the second time I've used west lancs and have been impressed by their service. Ordering is simple and delivery was almost to the minute of timings given by courier service very impressed”

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Posted 3 years ago

Hi Rob. Thanks for the positive feedback which we really appreciate. It is always good to hear from returning customers and we are always happy to help.

Posted 2 years ago

“Good delivery, they look good, haven't fitted them yet! Frank Davies.”

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Posted 3 years ago

Hi Frank. Thanks for the kind comments. We were glad to be of service to you.

Posted 2 years ago

“Ordered a starter motor for my classic mini and it arrived the next day. It’s now fitted and the old girl is back on the road. Excellent service and the packet of Haribo made me chuckle”

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Posted 3 years ago

Hi Andy. Thank you for the positive feedback which we always welcome. We were happy to help and hope you enjoyed the sweets!

Posted 2 years ago

“Super service, super price,next Day delivery what more can you ask for.even a packet of sweets!!!”

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Posted 3 years ago

Hi There. Thanks for the feedback. We were happy to help.

Posted 2 years ago

“Great fast service. I ordered a new starter motor for a 40 year old outboard motor and received it less than 24 hours later. Pretty good I think! Thanks Matt”

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Posted 3 years ago

Hi Matthew. Thanks for the kind comments. We were happy to be of service to you.

Posted 2 years ago

“Absolutely top quality service at a very reasonable price. Found the right part from god knows how many possibilities and got it to me quickly. Brilliant. Thanks”

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Posted 3 years ago

Hi Riley. Thank you for the positive feedback and kind words. We are pleased you were happy with our goods and service.

Posted 2 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews