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West Lancs Auto Electrics Retail Ltd. Reviews

4.9 Rating 1,122 Reviews
98 %
of reviewers recommend West Lancs Auto Electrics Retail Ltd.
4.9
Based on 1,122 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read West Lancs Auto Electrics Retail Ltd. Reviews
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Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

Anonymous
Anonymous  // 01/01/2019
Very efficient. Good price. Excellent delivery service. Arrived within the hour they predicted
Helpful Report
Posted 5 years ago
Hi Les Thanks for the positive feedback. We are pleased you were happy with our service
Posted 5 years ago
These guys have a great website, using the number plate insures you get the right model and the follow up is very good, item received as planned, good coms and the return process for the old unit was very easy. Good to work with. rob
Helpful Report
Posted 5 years ago
Hi Rob Thank you for the positive feedback and kinds comments which are always welcome. We are pleased you were happy with the goods and service we provided
Posted 5 years ago
Used West Lancs for the first time when alternator died on Christmas Eve: purchased on 28th Dec and delivered early in the New Year. I can't recommend them highly enough. Replacement arrived well packaged with clear (postage free) instructions for the "dead" alternator's return. There were plenty of local drop points so no problems complying with their request and completing the circle. Will definitely use them again when in need.
Helpful Report
Posted 5 years ago
Hi Tim Thank you for your positive feedback which we always appreciate. We are very pleased that you were happy with the goods and service we provided
Posted 5 years ago
First class product and and service
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Posted 5 years ago
Hi John Thanks for your comments. We were happy to help
Posted 5 years ago
Ii was very pleased with the alternator and the very quick service that went with it
Helpful Report
Posted 5 years ago
Hi Brian Thanks for the feedback. we were glad to be of service to you
Posted 5 years ago
Excellent price for the alternator, quick delivery, very pleased with the service I got from this company.
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Posted 5 years ago
Hi Graham Thanks for the positive feedback. We were happy to be of service to you.
Posted 5 years ago
Most helpful customer services followed by a speedy delivery. Would highly recommend
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Posted 5 years ago
Hi Colin Thanks for your kind comments. We were glad to be able to help.
Posted 5 years ago
Good service
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Posted 5 years ago
Hi Fred Thanks for your comment. We were happy to help.
Posted 5 years ago
My 1st time purchasing from west lancs auto received my alternator for my 2007 focus st the day after id purchased it came very well packaged with all the necessary prepaid postage paper work to return my old unit within 14 days as this was a part exchange id done a bit of shopping around online and the cheapest i could find for my vehicle was 325.00 for cheap quality aftermarket rubbish from EUROPARTS with limited warranty i then stumbled upon these guys and saw there excellent reveiws and sent a message on there webpage and within an hour i had a reply my quote was less than half of that of europarts and included an 18 month warranty that alone says alot about the work they carry out overall im a very happy customer and would reccomend to anyone based on my experience pleasure to deal with
Helpful Report
Posted 5 years ago
Hi Carl Thank you for the positive feedback and kind comments which we always welcome. We are pleased that you were happy with the goods and service we provided.
Posted 5 years ago
Good quality product competitively priced with speedy delivery,what more can you ask for?
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Posted 5 years ago
Hi Stephen Thanks for the positive feedback. We were happy to be of service to you.
Posted 5 years ago
Excellent and fast service. Just what is needed to get the car back on the road.
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Posted 5 years ago
Hi Richard Thanks for the comments. We were happy to help.
Posted 5 years ago
Great, thanks for the efficient service and fast delivery of the ACR18 alternator for my triumph GT6 Maria
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Posted 5 years ago
Hi Maria Thanks for the positive feedback. We were happy to be of service to you.
Posted 5 years ago
Fantastic service , great quality unit professional customer service with very good knowledge of their products, superb delivery and very quick, cannot fault , would 100% recommend , many thanks lee from Colchester Essex.
Helpful Report
Posted 5 years ago
Hi Lee Thanks for the positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided.
Posted 5 years ago
ordered audi a 5 alternator on thursday, was delivered friday fitted and works perfectly a third of the price of euro car parts thank you jim parsons
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Posted 5 years ago
Hi Jim Thanks for the kind comments. We were happy to be of service to you.
Posted 5 years ago
This was my first dealings with the company and both the service and specification assitance was excellent. The price was fantastic compared to many rival companies and the final product matched and fitted perfectly. Delivery was also excellent and very quick, will definately use again for my other vehicles should the need arise. Big thank you. Charles
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Posted 5 years ago
Hi Charles Thank you for the positive feedback which we always appreciate. We are pleased that you were happy with the goods and service we provided.
Posted 5 years ago
Impressed by the speed of contact after enquiry and the follow up to remind me to buy. Alternator arrived the day after ordering - marvellous service.
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Posted 5 years ago
Hi David Thanks for the kind comments. We were happy to be of service to you.
Posted 5 years ago
I ordered a starter motor on a Sunday, yes, there was somebody to take my call, it was dispatched Monday and arrived on time Tuesday after previously having received a text giving me an hour time slot. It also has an 18 month guarantee rather than 12 months. It is now fitted to the car and I feel totally satisfied with the product and exceptional customer relations. PS. It was very well protected in the packaging.
Helpful Report
Posted 5 years ago
Hi Mo Thank you for the positive feedback and kind comments. We always apprciate your views. We are pleased you were happy with our goods and service.
Posted 5 years ago
Very good service and good to know it's hands on and the guys want to do a good job. It's easy on the internet to get it wrong.
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Posted 5 years ago
Hi Ross Thanks for the positive feedback. We were happy to help!
Posted 5 years ago
Excellent company to deal with.
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Posted 5 years ago
Hi Robert Thanks for your comment. We always aim to please.
Posted 5 years ago
Reasonable price, got the quote back first thing in the Monday morning after making the enquiry online over a weekend, when I came to order they even knocked a bit off my starter motor. Staff member who I spoke too was friendly. Only negative is the courier took 2 days to deliver. The bag of Haribo was a great addition!!
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Posted 5 years ago
Hi Leon Thank you for the positive feedback which we always welcome. We are pleased you were happy with the goods and service we provided. Glad you enjoyed the sweets!
Posted 5 years ago
West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews