West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,122 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

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“Excellent service and price vehicle up and running”

Helpful Report

Posted 6 years ago

Hi Rowan Thanks for the kind comments. We were happy to help

Posted 6 years ago

“Very helpful , sourced my alternator and quick and efficient, would definitely source my parts with auto electrics”

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Posted 6 years ago

Hi Ilia Thanks for the positive feedback. We were happy to be of service to you

Posted 6 years ago

“Great service this is the second time I have used them and I will defiantly go back again”

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Posted 6 years ago

Hi Stephen. Thanks for the positive feedback which we always welcome. As a returning customer, we were pleased to be of service to you for a second time.

Posted 6 years ago

“Excellent service would use again and recomend.”

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Posted 6 years ago

Hi Andy Thanks for the feedback. We were happy to help

Posted 6 years ago

“Excellent service, quality replacement starter motor identified , good communication, It was sent out the same day as ordered,to be delivered next day. By DHL. After receiving a tex from DHL on a one hour time slot . Being a farmer we had to put of jobs so as we were there to take delivery,No delivery was made and no explanation. After inquiring why no delivery, It was stated there was. No access, even though we had visitors/ 3 lorry loads of stone delivered. Good company let down by a bad delivery service, DHL , A day late in delivery cost me serious money as the vehicle was needed to feed and look after 2000 sheep.”

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Posted 6 years ago

Hi Ian Thankyou for the feedback which we always appreciate. We are pleased you were happy with the goods and service we provided, but really sorry you were let down by the couriers on this occasion. Unfortunately that was beyond our control and we can only apologise for the inconvenience they caused you.

Posted 6 years ago

“Excellent transaction. Was easy to place order, fast delivery, replacement alternator spot on and system of returning old alternator made simple. Order updates & notification of 1hr delivery window perfect. Price and service 10/10.”

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Posted 6 years ago

Hi Danny Thanks for the positive feedback and kind words. We are pleased yoy were happy with the goods and service we provided

Posted 6 years ago

“Polite quick and efficient service. Correct goods sent and arrived within timescales as advised. Can't ask for anything more.”

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Posted 6 years ago

Hi Richard Thanks for the positive comments. We were happy to be of service to you

Posted 6 years ago

“Perfect service I don’t think it gets any better. Just keep my fingers crossed the starter motor is as good as the service I got from West Lancs Auto”

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Posted 6 years ago

Hi Hassan Thanks for the positive feedback. We are pleased you were happy with the goods and service we provided

Posted 6 years ago

“Very professional got me the right starter after 4 time being supplied with other dealers”

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Posted 6 years ago

Hi Andrew Thanks for the positive feedback. We were happy to help!

Posted 6 years ago

“Good service, good value, fast delivery.”

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Posted 6 years ago

Hi David Thanks for the kind comments. Glad we could help.

Posted 6 years ago

“Superd service and will definitely shop with them in the future.”

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Posted 6 years ago

Hi Jay Thanks for the feedback. We were happy tp help

Posted 6 years ago

“Very helpful team and very fast service. Will use again.. highly recommended”

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Posted 6 years ago

Hi there WE were happy tp help. Thanks for the kind words

Posted 6 years ago

“Top service and great communication. Would definitely use again. Thankyou all.”

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Posted 6 years ago

Hi Nick Thanks for the feedback. Glad we could help

Posted 6 years ago

“Top service Hope I receive asp”

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Posted 6 years ago

Hi Richard Thanks for the comments. We were happy to be of service to you

Posted 6 years ago

“Very knowledgeable staff:-) and superfast delivery, very happy.”

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Posted 6 years ago

Hi there So pleased you were happy with our service. Thanks for the feedback

Posted 6 years ago

“Very efficient. Good price. Excellent delivery service. Arrived within the hour they predicted”

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Posted 6 years ago

Hi Les Thanks for the positive feedback. We are pleased you were happy with our service

Posted 6 years ago

“These guys have a great website, using the number plate insures you get the right model and the follow up is very good, item received as planned, good coms and the return process for the old unit was very easy. Good to work with. rob”

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Posted 6 years ago

Hi Rob Thank you for the positive feedback and kinds comments which are always welcome. We are pleased you were happy with the goods and service we provided

Posted 6 years ago

“Used West Lancs for the first time when alternator died on Christmas Eve: purchased on 28th Dec and delivered early in the New Year. I can't recommend them highly enough. Replacement arrived well packaged with clear (postage free) instructions for the "dead" alternator's return. There were plenty of local drop points so no problems complying with their request and completing the circle. Will definitely use them again when in need.”

Helpful Report

Posted 6 years ago

Hi Tim Thank you for your positive feedback which we always appreciate. We are very pleased that you were happy with the goods and service we provided

Posted 6 years ago

“First class product and and service”

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Posted 6 years ago

Hi John Thanks for your comments. We were happy to help

Posted 6 years ago

“Ii was very pleased with the alternator and the very quick service that went with it”

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Posted 6 years ago

Hi Brian Thanks for the feedback. we were glad to be of service to you

Posted 6 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,122 reviews