West Coast Foods (Prestwick) Ltd Reviews

Name: West Coast Foods (Prestwick) Ltd
Address: 27 Main Street, Prestwick
Rating: 4.81

4.8 Rating 1,534 Reviews

96 %

of reviewers recommend West Coast Foods (Prestwick) Ltd

4.8

Based on 1,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01292 834010

Email:

sales@westcoastfoods.co.uk

Location:

27 Main Street
Prestwick
KA9 1AA

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West Coast Foods (Prestwick) Ltd 5 star review on 1st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally from Troon now in Liverpool. We placed our first order last week and found the service to be first class. A huge thankyou to the lady who went out of her way to purchase some local morning rolls to be included in our order. The order arrived on time, well packaged and everything tasted fantastic we have just placed another order today A more than happy Scouse Jock”

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Posted 4 years ago

“First time ordering, very impressed, will be ordering again 🙂🙂”

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Posted 4 years ago

“We ordered the Mighty Breakfast and some Scotch Pies for our first time; what a glorious treat, great quality and taste and excellent delivery. My Scottish husband was delighted! We will definitely be back again. Thanks to all at West Coast Foods.”

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Posted 4 years ago

“Excellent food products and service and delivery are brilliant Susan Cockburn”

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Posted 4 years ago

“Would have been 5 stars as all the food was fantastic, however I specifically asked for unsmoked bacon, both in the order and with an email as instructed on the website, but still received smoked. I then emailed again to point this out and no one even bothered to respond. Will be ordering Scottish foods again but will probably try someone where else next”

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Posted 4 years ago

“Great products.”

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Posted 4 years ago

“First class efficient service as usual. Have purchased on several occasions and will continue to do so. Well done!”

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Posted 4 years ago

“You just don’t get Steak Pies like this anywhere in England .”

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Posted 4 years ago

“We wrote to West Coast Foods on 14 February 2021 but have had no reply, which further increases our disappointment. If our opinion matters, as this review request from West Coast food states, then please could we have a reply to our email of 14 Feb, which is reproduced below. (We also sent a reminder but this has been ignored, as well.) "Ben Callaghan Attachments...photos Sun, 14 Feb, 16:25 (4 days ago) Dear West Coast Foods, Thank you for the delivery of our recent order. Sadly, we are very disappointed with the Ayrshire Middle bacon. Your website states, regarding your Ayrshire middle bacon, 1..."All of our Scottish bacon is cured in Ayrshire of Scottish pork. Sold rindless, our bacon is proper bacon that doesn't evaporate in the pan or leave a white trail as it cooks." Please find attached three photos. One shows that a white residue oozed out of the bacon as it was being fried, contrary to what we were led to believe. It was VERY wet, soggy bacon, as it was taken out of the packet, dripping with water. The list of ingredients indicates that it has "added water. (In fact it states that the Pork content is only 87%, with water coming as the next item in the list of ingredients.) It says this, too, regarding the packaging, 2... "Carefully Vacuum packed by our team for freshness." If you vacuum-packed the bacon, why does the pack say "John Robertson and Sons, Ardrossan? I would also like to know why there were blue labels on the packaging that had had the information/writing on them scratched off, to render them illegible. Please could we have an explanation for this? Your website advises that, 3..."For us, it's all about quality and service. We bring the finest local Scottish meat and prepare it all in-house." Your bacon seems to originate from a different company. My Scottish husband was really looking forward to a wonderful breakfast treat, but the bacon was awful. We wish we had never bought it. Please could we have your comments on this as we are unhappy."”

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Posted 4 years ago

“Excellent service! Our Scottish goodies arrived on time and were delicious! We will definitely be buying again! Big thank you to the gentleman at the prestwick store who made sure it came for Valentine’s Day so I could make a basket of things as a gift even though I had just missed the deadline!! X 👍”

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Posted 4 years ago

“This is not the first time I have ordered from this company and it certainly won’t be the last. This order was actually a gift for family in Poole, Dorset. Ordered on Wednesday sent on Thursday and delivered before 1pm on Friday! Who could ask for more? The family were over the moon with the surprise and enjoyed everything that was in the box. The ice packs were still solid too. Do not hesitate to buy from this company, I will certainly be buying again!!”

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Posted 4 years ago

“Food delivery service is excellent. Just make yourself aware of the way delivery days work over a weekend. Meat and haggis was delivered to Wirral, England and it was fantastic. Thank you - I will be ordering again!”

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Posted 4 years ago

“Very happy with the quality of meat provided. The steak pies are very nice and not as salty as others we have tried. The serving staff in the shop are friendly and helpful. The only negative point is the packaging. It would make a real difference and demonstrate a commitment to sustainability if they moved away from single use plastic and towards either completely biodegradable options or at least to recyclable materials - a return to the days of getting your butcher meat in paper bags!”

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Posted 4 years ago

“Fab service, great choice, speedy delivery to my parents in England. Excellent communication and kept fully updated with DPD. Order was superbly packed. Thank you so much for making my dads 91st birthday.”

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Posted 4 years ago

“Helpful, rapid service and great products. Have already recommended to family and friends. Thankyou”

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Posted 4 years ago

“Food arrived well packaged. Very pleased with quality. Thank you”

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Posted 4 years ago

“Sadly my order was cancelled as I’m in Ireland I was gutted have had this pack before I thought it was amazing”

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Posted 4 years ago

“Bought some excellent Black pudding, pies and Ayrshire bacon . quality is superb and the delivery (doon sooth) was fast. 10/10. Cheers.”

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Posted 4 years ago

“I saw the “weekly specials” on Facebook and popped into the shop to buy Burns cushions and Balmoral pies one week and the next week we had the pork and black pudding wellingtons. All 3 were totally amazing! We miss going out for dinner but each meal was even tastier than dinner in a restaurant! Customer service above and beyond with a good bit of banter while I was in the shop. Cheers to you all 👍🏻”

West Coast Foods (Prestwick) Ltd 5 star review on 5th February 2021

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Posted 4 years ago

“Was dispatched quickly and so well packed 1st class and the food superb thanks”

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Posted 4 years ago

West Coast Foods (Prestwick) Ltd is rated 4.8 based on 1,534 reviews