West Coast Foods (Prestwick) Ltd Reviews

Name: West Coast Foods (Prestwick) Ltd
Address: 27 Main Street, Prestwick
Rating: 4.81

4.8 Rating 1,534 Reviews

96 %

of reviewers recommend West Coast Foods (Prestwick) Ltd

4.8

Based on 1,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01292 834010

Email:

sales@westcoastfoods.co.uk

Location:

27 Main Street
Prestwick
KA9 1AA

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West Coast Foods (Prestwick) Ltd 5 star review on 1st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, speedy delivery, very happy with quality.”

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Posted 7 years ago

“Prompt, efficient service and good quality products.”

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Posted 7 years ago

“Got what was ordered, well packed and just what we needed for the Christmas / New Year celebrations. No complaints from any of our guests or family. Well done !”

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Posted 7 years ago

“Our Christmas was ruined by the absolutely dreadful lamb joint, meant for out Christmas Day dinner. I have been cooking, home and professionally for nearly 50 yrs. The order was delivered with box intact, however the sausage meat tube was split at one end and the contents squeezed out onto the other meat packets. The ice packs were partially defrosted and slushy. The meat was not cold enough, and the outside of the plastic wrappings on the meat were greasy and messy and it all smelt. The information on each item was almost non existent, with no origin, cooking instructions, no company name, nothing, and the print had rubbed off on the lamb packet. The lamb was UNDOUBTEDLY halal. There was no blood, it was a poor colour and worse still (as with halal meat from experience of supermarket meat), IT DOESN'T COOK WELL. The lamb joint smelt the whole kitchen out with an unpleasant odour, no off, just unpleasant and not the normal lamb cooking smell. I was already doubtful about this meat, but had no alternative for our special meal. All the vegetables were ready for it. As I have cooked uncounted meat joints before over the years and am an experience cook, correct timing and basting as usual, the joint should have been tender and juicy, smelling great and looking good when it came out of the oven - IT WAS AWFUL. Tough, dry and unappetising in the extreme, I could not risk us eating it. Our dog loves lamb, HE WOULD NOT TOUCH IT. So the whole thing went in the rubbish bin. Now doubtful about anything from this "butcher" I threw the pigs in blankets away unopened, the rest of the order will follow suit from the freezer. I cannot trust this meat. Time and money thrown away and no special Christmas dinner for us. We ended up with Waitrose sausages. I will never buy anything from this company again. The source of the meat is not disclosed on the packaging, their advertising is misleading and possibly untrue regarding sources. I may as well have gone to Sainsburys and had their scandalous halal Seven Sisters meat. Very angry and absolutely disgusted at being duped and cheated with this inferior produce. I was tempted to take that "lamb" joint to the Environmental Dept of my local council with a complaint and for investigation. I may still do so with the meat left in my freezer, for an answer to what exactly it was I paid for and received. Disgraceful.”

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Posted 7 years ago

“I had not tried West Coast Foods before, but I will certainly be ordering from them again. The turkey crown I ordered for Christmas was succulent and tasty. It arrived on time as promised and was well packaged in ice to ensure that it arrived fresh and ready for the oven. All in all, an excellent service from West Coast Foods, and everyone commented on how delicious the turkey was this Christmas.”

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Posted 7 years ago

“The turkey I ordered for Christmas was fantastic. The service from start to finish was brilliant. Ordered it all online and on the day of pick up I was in and out the shop in a matter of minutes (with a tasty steak pie that was calling my name). Will definitely be back for my turkey next year. Oh and maybe another steak pie before that x”

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Posted 7 years ago

“Great communication, excellent delivery service and high quality produce.”

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Posted 7 years ago

“Efficient service. Food delivered on time.”

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Posted 7 years ago

“Great products from the heart of Ayrshire - delivered efficiently in a temperature controlled package.”

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Posted 7 years ago

“We ordered T-bone steaks for Christmas, courier misplaced them ! West Coast foods obviously track their deliveries, kept me well informed and actually sent out another lot. Surprisingly I ended up with two lots being delivered together !! Absolutely excellent service and steaks were worth the worry, delicious !!! Thank you.”

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Posted 7 years ago

“The turkey crown I purchased was delivered on time and was perfectly packaged. It was very well prepared and cooked amazingly tender I would most certainly use West Coast Foods again :)”

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Posted 7 years ago

“Delivery was on schedule, communications were good and most importantly of all the quality of the products we purchased was excellent. We bought the raw beef, Stornoway black pudding and venison stew meat and will definitely order again.”

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Posted 7 years ago

“I made first first contact via the online chat room with Graham who was very helpful and responsive. He then arranged to manage my order in person which he did exactly as promised. The order arrived well in time and, most important of all, the joint was superb. Great prices, great support and excellent food: couldn't ask for more. Won't look anywhere else for future orders. SIncere thanks to Graham and his colleagues”

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Posted 7 years ago

“Delivery of a gammon for Christmas Day (& a few other treats). It was delicious, very glad I ordered it to save me from the hasstle of going out to buy it. No issues with the delivery either, it came when it said I would via a very cheery driver. Will certainly be ordering again. Mrs Fergus, Darnley”

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Posted 7 years ago

“quick efficient delivery”

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Posted 7 years ago

“Purchase arrived on time and was well packaged. We ordered rack of lamb, stewing venison and pork belly and all of the meat was excellent - tender and full of flavour. Would certainly buy again!”

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Posted 7 years ago

“Fantastic customer service . The quality of the food supplied exceeded all expectations”

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Posted 7 years ago

“The meat deliveries was of good quality and when cooked was very tasty.delivery was good and on time when stated to be delivered.very good service.pam harley”

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Posted 7 years ago

“We had a bit of a mix up with the delivery but it was all sorted out and the food is amazing, will definitely be ordering again”

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Posted 7 years ago

“The best bit of beef that I have had in years and the service was fantastic. Will definitely use again and recommend.”

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Posted 7 years ago

West Coast Foods (Prestwick) Ltd is rated 4.8 based on 1,534 reviews