Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.52

4.5 Rating 609 Reviews

89 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.5

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

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“Good installation, good service, a steady average of 235mbps download at different times of day and 126mbps upload. I'm impressed!”

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Posted 1 year ago

“All just fine”

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Posted 1 year ago

“I am truly grateful that I have moved into an area that BT cannot provide a service. Wessex internet are an amazing company to deal with. Professional, efficient and so pleasant to deal with. Brilliant absolutely brilliant.”

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Posted 2 years ago

“My comments on LinkedIn say it all. Everything Wessex Internet have (plural because it's the people there) done has been excellent. Oh, that more companies were as good at their job as Wessex Internet. It would close down a lot of what my company does, help companies improve their customer interaction, but I am not far off retirement! Everything has been personal and targeted. We as a company and a family, because we have a subscription for our home too, do not feel like a customer number but people who can talk rationally and reasonably to other people who take ownership of an issue and do not spout legally or managment formulated drivel at us”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Friendly and efficient service. One or two issues resolved quickly and with minimum fuss.”

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Posted 2 years ago

“Excellent Customer Service”

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Posted 2 years ago

“Very personal service that has been excellent in every way. Approachable, good communicators and reliable - turn up when they say they are going to sand you can easily get to talk to someone. Very impressed.”

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Posted 2 years ago

“Very efficient installation, very supportive with the transfer from previous suppliers. The installation was very clean and tidy . Broadband and telephone all working very well speed is as suggested”

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Posted 2 years ago

“The whole installation process was excellent. Initially, a 3 man team came to lay the cable up to the outside wall of our property. This was done in consultation with us in order to reach a compromise over the most suitable route. Everything was left neat and tidy. Then, 2 weeks later, another 2 man team came to bring the cable into the house and select a suitable area for the hub and power supply that would be required. Once again, the team were really polite and helpful. Finally an appointment was made to install the hubs (2 in our case) and test that the broadband was up and running, and at the correct speed. Great team, no complaints at all.”

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Posted 2 years ago

“Very happy!! We made a good move no more BT”

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Posted 2 years ago

“Very pleased with the service”

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Posted 2 years ago

“All good at moment”

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Posted 2 years ago

“After a bit of a bumpy start with the installation, everything went extremely smoothly and we are very pleased with the service. It has been very reliable and the speeds have been excellent. The Asus router is very good and we’re able to get a signal throughout most of our house. It’s great having a good service especially as we’re in a very remote location and our speed before migrating to Wessex was a mere 3Mb/s!”

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Posted 2 years ago

“Great fibre”

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Posted 2 years ago

“All is fine at the moment. I shall be abroad from 4 Jul until 19 Aug and may switch it off while away.”

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Posted 2 years ago

“Very quick setup, very good comms, and has been reliable and fast.”

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Posted 2 years ago

“Superfast installation, superfast braodband!”

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Posted 2 years ago

“All the personnel I have dealt with, whether on the phone or with the installation team, have been helpful and friendly. The switch over from BT has been fairly painless and so far I have no regrets. ultimately I now have speeds I would never achieve with BT.”

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Posted 2 years ago

“Everything was put in on the day as they said it would be done and they were very efficient and I am having a little bit of trouble with the phone which I will phone phone you about and speak to you because I don’t really understand it all the only thing was the bringing them all in with the singers killed all my grass along the line and then a lot of the gravel that they had to go under they didn’t straighten it afterwards and I nearly fell because I tripped over a bit that I couldn’t see but apart from that we’re okay”

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Posted 2 years ago

Wessex Internet is rated 4.5 based on 609 reviews